Dual military couple transferring overseas with 2 ...

Dual military couple transferring overseas with 2 dogs and 5 suitcases. Arrives to be told were pushing back closing because they were unprepared. Stayed in a hotel for 10 days because we got pushed back each day. Was not taken care of at all, as our agent forgot to mention he was on vacation while processing everything. Spent over $1000 on hotel and expenses and had to board my 2 dogs for $500 for 10 days. Would not recommend.