Our closing began Dec 24th Lender ALEX RICO CHANG ...

Our closing began Dec 24th Lender ALEX RICO CHANG procrastinated preparing documents, because he was on vacation. Poor communication. Used wrong social for 2 weeks before we as the buyers continuously kept checking status & calling VA learned there was a discrepancy. Alex insisted it was his teams fault, the Va s fault, & ours. So our closing was pushed back from Jan 25th to Jan 29. Alex requested documents the day OF closing, which led to our closing being pushed back AGAIN to Feb 4th bc of their lack of effort. Which we didn t find out until 2 hours before our closing time the DAY OF after continually being reassured everything was done !! It s been an absolute nightmare. Do NOT work with them, especially ALEX. He lied, pointed fingers, procrastinated, & took zero accountability. Just the worst.