Ameri-Suites Hoffman Estates

I am only giving it 1 star because they had a great area by a pond to walk around. Besides that this was the most unprofessional hotel I have stayed at. Since this is an extended stay, there were people living there for years. They pretty much ran the hotel though they were not employees of the hotel. The people who considered that their home would watch everybody s move and report it to the manager. There was so much drama. There were rumors of certain long term guests making room keys to other guests and going through their stuff while they were gone. Due to COVID, there was no housekeeping and you had to go to front desk for anything you needed. Which would be fine except 90% of time no employee was at the front desk and wouldn t answer phone. The manager was not very professional and there might have only been 1-2 employees who were. The cops were ALWAYS at this place. Someone couldn t pay me to go back there. It was like a real life drama reality show. There were also bugs (cockroaches) multiple times seen.

Worst Hotel I've ever stayed at! Queen beds only in the hotel, I measured it against me cane and it was about 2 feet longer than my cane. There is no ventilation in the bathroom. The bathroom ceiling was peeling and there were mildew stains on it. Theres a phone in the room doesn't dial out, you can only call the front desk per the hotel clerk. All outside calls must be made on your cellphone. Rooms smelled like seafood, but they don't serve seafood.