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l
3 years ago

I have been shopping in this store all my life. Th...

I have been shopping in this store all my life. They are great professionals, I always find what I am looking for and if they do not have it they will send it to me in a short time. Great professionals who have always advised me correctly, that's how happy my cats and birds are. When I go, what strikes me the most is that it doesn't smell, I always find everything clean and tidy and I see that they dedicate a lot of time to the animals they have in the store. advisable one hundred percent !!!!!

Y
3 years ago

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G
3 years ago

They have treated me very well and advised me by d...

They have treated me very well and advised me by devoting all the necessary time and attention to me. They are kind and polite. The guy who took care of me knows about it so I went to the store and I felt calm letting myself be advised. Whenever I need something I will look for it again here even though it is not close to home. I totally recommend it.
Hello.

L
3 years ago

I have come out literally crying, I do not underst...

I have come out literally crying, I do not understand how there can still be places where I BUY closed dogs in glass boxes. Besides, I have noticed that they were all puppies ... When are not puppies that happen with these dogs? I can not understand. The stores are for JODER PRODUCTS, AN ANIMAL IS NOT THERE!

I
3 years ago

They're well stocked with whatever you need for yo...

They're well stocked with whatever you need for your pet. The dogs and rodents they have on display seem to be comfortable and calm. Yes, the puppies behind the glass windows might be somewhat uncomfortable at first, but don't imagine them staying there for days on end. They're well taken care of.

Their birds seem to be distressed though. Cages fit to hold two or three birds usually hold double this amount. One budgie did nothing but consistently yell, likely due to stress. Though the cages are within regulations, it could be better.

B
3 years ago

I will not go back and I do not recommend. First I...

I will not go back and I do not recommend. First I went to look for feed. (I went twice). The first time I had to ask to be treated because none of the salespeople even looked at me when I entered. The second time I did not receive the answer to my "good afternoon"; I was waiting about 10 minutes for someone to see me while I watched what I plan to take. And nobody attended to me. There were two salespeople hanging around and neither of them bothered to attend to a client (me). So I left. They have the animals in fish tanks and cages, with "flower wallpaper" behind the fish tanks! Lonely and sad puppies in there as imprisoned. Some in groups, looking out with eagerness to leave. They have a lot of birds locked in mini cages. MINI CAGES! I will never go back
I went to Kiwoko, I bought the feed, they treated me very well, with kindness, customer card, I already had discounts, the boys are super friendly, and the store is beautiful! And there are no animals deprived of their freedom. You have to go where you are interested by the client.

E
3 years ago

One person has commented that they have rabbits an...

One person has commented that they have rabbits and rodents just below the birds and are scared by the noise. The store's response to that comment is that it is not "noise" but "music". Well, I've been and it's a hell of a ruckus, as much as they say it's music, rabbits and other noise-sensitive rodents don't think it is music but rather constant and stressful noise. Please consider putting the birds and rodents in different places

D
3 years ago

It is well the products are of adequate price ther...

It is well the products are of adequate price there is variety and the service is fine. The only bad thing about this store is that they sell animals and this should be banned because animals are living beings not products to market, so please stop selling animals rather put them up for adoption and have consideration with them.

E
3 years ago

I have seen that you are responding to all the bad...

I have seen that you are responding to all the bad reviews by saying that your business is legal and also using as an argument that your store has been standing for over a hundred years. I come to remind you that the fact that it is legal to sell animals does not mean that it is not morally questionable, and more so in the conditions in which you have them. Sure you meet the legal requirements, but seeing animals like that is unfortunate and you would have to rethink certain values, if you really liked animals you would not treat them as objects or goods.

J
3 years ago

Besides expensive, they are a store where the sale...

Besides expensive, they are a store where the sale of animals is promoted. People who do not respect the safety distance for Covid-19 and without a mask while dependents talking on the phone or half an hour charging with the dataphone. These types of stores are the ones that should close

R
3 years ago

Rabbits, guinea pigs and hamsters badly positioned...

Rabbits, guinea pigs and hamsters badly positioned under the birds. They cannot sleep and they are surely deaf. I bought two hamsters and they were very bad socialized, they were very scared and deaf. I love the variety but the bandage of animals throws me back, which are badly cared for.

M
3 years ago

Excellent place to buy a pet. We have bought a Chi...

Excellent place to buy a pet. We have bought a Chihuahua and they have treated us wonderfully. All kinds of explanations and advice for our new pet. Wide variety of feed, pet supplies etc. I recommend it, you will not be disappointed.

J
3 years ago

I RECOMMEND IT. Very good treatment, professionali...

I RECOMMEND IT. Very good treatment, professionalism and friendliness of the entire team. We bought our dog and Judith met us at the store. Veterinarians Marina and Susana, professional and always friendly, the only veterinarians who have solved the problem of the leg that my dog had. And also mr. Amadeu Vidal, always friendly and attentive.

E
3 years ago

They have a lovebird food that I only find in this...

They have a lovebird food that I only find in this store. There is quite a variety of products although the prices are a bit high ...
The animals are well cared for.
My partner and I bought a cat scratcher and it came out pretty bad.

A
3 years ago

Shocking!

Shocking!
They keep puppies in scandalous conditions - glass cages with some straw.

Dogs up to 3 months must spend time with their mother and in the herd, where they learn correct behaviors, otherwise they can be mentally distorted, fearful and aggressive!!! Anyone - make them stop!

S
3 years ago

Nice shop and products too, but the sellers are ru...

Nice shop and products too, but the sellers are rude. Terrible service, customers are rude, they show a clear dislike for customers, especially if you are not Catalan! I am in shock. I will definitely tell all my friends about it!

A
3 years ago

Was impressed with the huge selection of quality f...

Was impressed with the huge selection of quality food, snacks and toys for my dog. The staff is very friendly and eager to help. They also have delivery service which was on time and had a nice little gift in the bag. Thanks :)

A
3 years ago

I bought a bunny toy and after three weeks he died...

I bought a bunny toy and after three weeks he died, the bunny was sick, they tell us

Sorry I respond to your comment but it seems that I am not the only one who has had this problem, and the 80 from the veterinarian and tell us that the rabbit did not give him sick. The bad reputation you believe yourselves

T
3 years ago

Recommendable! Periodically I will buy food for my...

Recommendable! Periodically I will buy food for my pet, the prices seem correct to me, the attention is very pleasant and professional, not to mention that every time I go I see the animals that they have and it is seen how well they take care of them.

L
3 years ago

I went in for cat food and saw some showcases full...

I went in for cat food and saw some showcases full of animals that transported me to the last century. SHAME GENTLEMEN. Animals are not bags and their place is not a showcase, and the head of the company would tell him to stop enriching himself at the expense of others and find a more dignified job. I can not understand how someone still buys animals when thousands of them are sacrificed every day because they have no place to live. Adopt, and if someone does not know where I asked myself and I'll tell you delighted.

V
3 years ago

It is unfortunate that they are allowed to have an...

It is unfortunate that they are allowed to have animals in glass fish tanks. It's a shame, if you really loved animals, you wouldn't have them like that, or make sales, as if they were appliances. More adopt and less buy.
And don't answer me with what the City Council says, they say principles, and they talk about you.

In response to the establishment: it s totally fair that I rate you negatively if I consider it that way, I m a consumer and google allows me to rate you, I don t like how you treat animals and that s how I reflect. I think we re at a time when everyone has to push to change the current circumstances, and we don t just have to focus on what the law says. Your pets are in glass fish tanks, so don't post a picture of where you have them for everyone to see.

Lastly, I would never buy from a store like yours, but I agree with how you act, obviously I won't go.

m
3 years ago

UPDATE I think it is absolutely right also because...

UPDATE I think it is absolutely right also because I did not ask and I was told that there was only that exposed more than little dresses "coats"
.
we must accept the reality that is not well supplied
you don't have skirts you don't have shoes you don't have brommets in short things don't invent them.

P
3 years ago

They have very good and varied products. The staff...

They have very good and varied products. The staff is very friendly, my dog pulls the leash to take me to the store when we are close because they always give him sweets. You can tell they love animals

M
3 years ago

I went to Amadeu Vidal based on recommendation to ...

I went to Amadeu Vidal based on recommendation to get pet supplies for my puppy and I've been amazed with the selection and degree of service.

On our first visit, my 4mo Frenchie got sick on the floor and the attendant was very understanding and non judging . He also helped me find the best chewing toys and other supplies, all with a lot of patience to explain me everything, and in English (which I really appreciate).

On our second visit, I bought a very large puppy corral that was super heavy and the owner immediately arranged for someone on his staff to walk the few blocks away with me to help me carry the corral home, at no cost.

I want to add that these guys have been in so many ways much more helpful and much friendlier than the folks at Kiwoko, where I am not to set a foot again.

Moreover, the attached Vet was also very competent, sweet and helpful.

Thanks Amadeu Vidal!

A
4 years ago

I was going to buy food and in the end I couldn't ...

I was going to buy food and in the end I couldn't stand inside the store seeing those animals in tiny cages. It is not because you are within the law that you are doing the right thing. They should leave it to the breeders. They have bigger cages in kennels (I say this because I volunteer in some). The 2 stars are for the great variety of food and brands they have.

L
4 years ago

I have two rescue guinea pigs and this is where I ...

I have two rescue guinea pigs and this is where I always buy hay for them. It is better than the big chain stores and cheaper than amazon.
I removed one star because I don t love seeing all of the birds in little cages, but it is normal here in Spain. The animals in this shop are always clean and it is air-conditioned. The staff are helpful and knowledgeable.

C
4 years ago

They sell animals ... and the sale has to carry a ...

They sell animals ... and the sale has to carry a responsibility that I believe or seem to be achieved more with an appropriate adoption to the possibilities and needs of the animals and the people who would take care of them.

P
4 years ago

I know that the sale or purchase of animals should...

I know that the sale or purchase of animals should not be encouraged, but 8 years and 7 months ago I saw my dog in that store alone and I decided to adopt her, for me it was never a purchase, I had the same right to have a home. She is a French bulldog and she is healthy, very healthy with almost 9 years and for being of this breed she has never given me typical breed problems. At least they are well cared for. Not only that, I rarely go to the store because of distance, I would say once every two years and I assure you that they always remember it with affection. The store is perfect, they have everything, they are good professionals and they know how to care for animals.

T
4 years ago

I had a chance to visit Amadeu Vidal to pick up so...

I had a chance to visit Amadeu Vidal to pick up some pet supplies. The staff was incredibly helpful and assisted me with additional items I needed for my pets. I would recommend their business and plan to shop there often. Thank you for your great service!

L
4 years ago

I am calling specifically to ask if between 1:30 p...

I am calling specifically to ask if between 1:30 p.m. to 1:45 p.m. I can go to see the animal section. I ask again, since I come from far away and they confirm that they do and that they have a lot of variety. Once I got there I find that it is cleaning time and they do not allow me to see anything.
Outrageous that calling in time to ask expressly, they make me go there for nothing.
The very kind cashier tells me that cleaning hours are always from 1.30pm to 2.30pm. They talk between them and Ainoa, who is the saleswoman who attended me, tells her partner that it is a lie. Disgusting customer service from this girl.
I am leaving since I cannot wait 45 minutes for them to finish the task.