
Very modern, easy to get to and well organised for...
Very modern, easy to get to and well organised for the flow of customers. Lots & lots of products on display and available to try, with plenty of dedicated and knowledgeable staff on hand to assist in the various product areas.
Recent improvements have made it a much more pleasant and hassle free experience - staff mostly speak good English and computer terminals nearly all have an English language option, claims 'pick up' touch screen being the notable exception.
Returning items or making claims has a dedicated building, which is very convenient, quick and hassle free.
Only small criticism would be considering their size they aren't always the cheapest, sometimes buy quite a margin. Unfortunately they don't offer a price matching option unless your ordering a very very costly item.
Employees are pleasant even if they can't catch up...
Employees are pleasant even if they can't catch up, but they can't blame it. In any case, they do an excellent job even in unfavorable conditions, such as Horko.
Don't buy anything from them. I ordered a macbook ...
Don't buy anything from them. I ordered a macbook for, the deadline is constantly being postponed, a friend ordered exactly the same and within a week he was available to pick up, I've been waiting for a month. I had the same experience with the weber grill. Nothing from them again. Lying company
I think the best of electronics e-shop in CZ. Huge...
I think the best of electronics e-shop in CZ. Huge choice, quick service, good prices open 24 hours.
Such a deal with the elderly did not even appear i...
Such a deal with the elderly did not even appear in the most unbelievable dreams. I have a max appreciation.
I will never buy in alza again if they are unable ...
I will never buy in alza again if they are unable to give a list of things to which the discount applies Put it there after a week just when I have the goods in the basket and I have a discount coupon there and suddenly my coupon disappears and cannot be put there again ........ .... Thank you for taking care of the client
Purchased online at 9:30pm a day before and picked...
Purchased online at 9:30pm a day before and picked up in-store the next day. Great service and smooth experience. Great variety of electronics.
Bought a eos usb camera charger. It s 1/3 of the price of what a camera store in Prague 1 tried charging me!
Shopping in the showroom Alza.cz was my worst shop...
Shopping in the showroom Alza.cz was my worst shopping experience ever. I absolutely needed to buy a network cable and on recommendation I went to the nearest showroom Alza.cz. I'll go to the box office and pick up the first waiting card. When I turn, the person at the counter explains to me that I will not buy here and that I have to a colleague next door. I'm going for the second waiting card. After waiting, my colleague next door tells me that he can't answer my question about the network cable because he doesn't understand much about electronics and that I have to find colleagues in a green shirt to give me some advice. So began a 20 minute game "find alzak". When I found a colleague in a green shirt, he assured me that I found the right network cable I needed and sent me to my colleague to handle the order. After the third waiting list and waiting, I ordered from my colleague and even paid for the goods in cash. (Here I was surprised that Miss at the counter did not send me to pay for another colleague.) I got a ticket and was sent to the ticket office. Along the way I had to ask another man in a green shirt to see if I was going in the right direction. The waiting room began in the serving room. After twenty minutes I got to the counter and got the ordered network cable.
Result? One network cable for 39 CZK. An hour and twenty minutes of wasted time. (And I don't mention commuting time.) Six people from Alza.cz I talked to before I got my goods. One information card, three waiting lists, one delivery note, one tax document, warranty and delivery note.
I thought that there could be nothing worse than a visit to the Czech Post or the Municipal Office. I was wrong. Alza.cz showed me that there may be something worse and forever I stop personally buying goods from this company.
Some good products to order online, but self picku...
Some good products to order online, but self pickup requires a lengthy walk to the very end of the shop, perhaps on purpose, so you are forced to walk through all the display area and perhaps buy something more. Then quite a lengthy wait, so you waste another 15 minutes of your life. In total picking up an item wastes about half an hour of time, so its better just to pay for delivery.
Convenient and fast. For beginners - after choosin...
Convenient and fast. For beginners - after choosing a product you will be given a code that you need to enter into the device and deposit money. The device will issue a number by which your purchases can be collected at the exit.
You can find practically everything at Alze. The s...
You can find practically everything at Alze. The same applies to affiliates. These are the main ones in Hole ovice. On the other hand, you wait at the store, even if the company tries to shorten the wait time as much as possible.
One of the positive things, balancing higher price...
One of the positive things, balancing higher prices, was the quick access to complaints about small and obvious things. Unfortunately, not now. Correction, credit came within 5 days.
Terrible setup. A nightmare to buy anything. Avo...
Terrible setup. A nightmare to buy anything. Avoid!!
Waiting 20-30 minutes for the order to be issued e...
Waiting 20-30 minutes for the order to be issued even during off-peak hours.
It's not what it used to be. Once super shop, toda...
It's not what it used to be. Once super shop, today everything ordered and wait for an hour.
Large electronic supermarket. There is an exhibiti...
Large electronic supermarket. There is an exhibition of goods, but you can place an order via the Internet or from the terminals installed in the store. There is a cafe where you can expect an order to be issued
Great place, but almost everything you have to ord...
Great place, but almost everything you have to order few days before since its not in stock
I really like this store by being able to find vir...
I really like this store by being able to find virtually everything I need from the technology. From computer mouse to washing machine.
Prices are quite pleasant and sometimes there are big discounts on various goods. You can purchase an Alza warranty for your purchase.
The staff always helps and recommends your choice.
If you want to pick something, I recommend this main store directly.
A super place where you pick up, try or check out ...
A super place where you pick up, try or check out the many products Alza offers. The only downside is that there are often large queues and you spend quite a lot of time there.
Except for the missing cafe, I am satisfied with t...
Except for the missing cafe, I am satisfied with the selection, price and speed
Great selection. Friendly and helpful stuff. They ...
Great selection. Friendly and helpful stuff. They speak English.
ALZA has ruined her son's birthday several times a...
ALZA has ruined her son's birthday several times already. Goods purchased as new were used and damaged. No apology or compensation. Today I bought a new computer and it was also unwrapped, scratched and dusty from the inside. Even the accessories, including the power cord, were missing. They are fraudsters.
Absolutely incomprehensible check-in speed. Even i...
Absolutely incomprehensible check-in speed. Even in the bustle of bustle
Huge store with 24-hour service. Whenever you need...
Huge store with 24-hour service. Whenever you need to "spend" three hours of your time, you can buy just a PC mouse. It's a store where you'll never just stay for a few minutes. Great products and workers are always willing to help you. The only disgust (and one star down) is the fact that cash registers and dispensaries are the longest possible route across the store. So you spend an hour of wonder about what all you have already done. And it has to be said that in the afternoon it is horrified. It is worth to use 24/7.
We wanted to launch the P20 PRO and it was possibl...
We wanted to launch the P20 PRO and it was possible for us to go to the next level. We only missed the phone on NOVA 3.
Everything without problems, but they could alread...
Everything without problems, but they could already find larger spaces.
The devices they should have on display based on t...
The devices they should have on display based on their website aren't actually displayed in their showroom. No explanation, just shrug with shoulders.
Horror .. The goods were delivered obviously open ...
Horror .. The goods were delivered obviously open and used. x people, so I gave it up and I'll hope the goods work .. Comedy!
What to say about alza, although it has many flies...
What to say about alza, although it has many flies that really bother me, the fact is that you will find everything here. Moreover, it will bring you home even that day, or leave it in one of the alza boxes, which is a service I use widely. I have no choice but to recommend, although you may not always be completely satisfied ...
Really the best e-shop, speed of shipment, great d...
Really the best e-shop, speed of shipment, great deal, complaints without problems. And the doubleshot coffee, nothing better waiting.
Until recently, the info line did not even exist, ...
Until recently, the info line did not even exist, now it is forever occupied, the biggest problem is that the prices of products on the Internet are displayed differently on various devices .. Which violates the Commercial Code, another violation is the sale of returned products as new .. me a hundred times .. How many times are the products completely scratched and destroyed in non-original packaging ..
Well, what to say is that Alza is sometimes fast a...
Well, what to say is that Alza is sometimes fast and you are out there right now and sometimes you are waiting for yourself in the queues. Recently, I do not have a good experience on the complaint, so I give three stars. The service was unpleasant, and when they said they would take my notebook and the repairs gave him back to him that it was not a problem with him the next day I zapal him and the same mistake. (I've already been back 2 times with the same mistake they could not solve yet)
We went to pick up the order. We immediately compl...
We went to pick up the order. We immediately complained (wrong product color). Issue with us and argued that we ordered this color (after submitting an email to tell us more about it) He said it will solve. The next day we got exactly the same (still bad color). This time it was a warehouse fault and apparently they don't have it in our color. Simply alza.
Billions of people, an awkward reservation and pic...
Billions of people, an awkward reservation and pickup system, overpriced products, artificial discounts on a price that has never been sold, aggressive and annoying marketing. Payment machines are on the other end of the dispenser, the parking lot is permanently full and small enough. On the other hand, if you need a PC power supply on a Sunday afternoon, there's just not much else to get. Transport is reliable and e-shop total ok. Show room with products to try is also nice. Hence the average.
Do you expect to come to the store? Do not wait .....
Do you expect to come to the store? Do not wait ... you have come to an electronics display where you can browse the currently exposed goods at the manufacturer's stand. If you want to compare the products of several manufacturers, such as monitors, get ready for a walk in a row of places and very probably disappointed you will not find what you are looking for. Do you want to see and pick up the product? Do not leave here, just pick on the net at home. Similarly, vendors will revise your parameters or find exposure and availability according to the e-shop. This is, besides the store, a large exhibitor and showroom producer, and I would not be surprised if the exporters had to pay ...
(...) in my opinion, Alza is a well-made "factory"...
(...) in my opinion, Alza is a well-made "factory" for shopping. You can get almost everything, there is a huge showroom, fast and good organization of shopping without waiting, lots of young staff willing to answer questions and nonsense, small cafe, desserts, seating, toilets, accessibility by car and public transport. When something breaks down, the claim is resolved in a flash. It's not a luxury, but it works very well as it should.
I ordered the goods online and picked up at the br...
I ordered the goods online and picked up at the branch. Everything OK
Payment machines are quite far from the dispensing...
Payment machines are quite far from the dispensing point, which does not matter much because it takes so long. The interstitial showroom is quite chaotic, so it's just as if you're ignoring it when you move it to another, and that's gotta be something interesting to be interested in, and it does not happen to me at least. And it's a good thing that they gave back something to the seating at the show, even if the dice are already remembering something, that is, it's the main branch and also how alza.cz tries to present so much nothing ...
I would have guessed that, from a certain amount, the customer would appreciate a little bit more, and not just chaos. I understand they are "christmas" but even so the panic of the issuing workers, that was the fact ...
Again, I was completely satisfied with ordering at...
Again, I was completely satisfied with ordering at home. in about 15 minutes I will arrive in the alps and pay, and despite the surge of people I wait for a maximum of 15 minutes and I am at the expense and now I run home with the product. Great satisfaction.
When her "bitch green" that screams from the ads j...
When her "bitch green" that screams from the ads just ... But I understand that they do it cleverly and they are doing it.
Goods dispensation confusion long waiting time aft...
Goods dispensation confusion long waiting time after camouflage number to expense goods not missed on expense went to store for about 10 min brothel there
Pleasant atmosphere, to joyfully go here vyzv d t ...
Pleasant atmosphere, to joyfully go here vyzv d t goods. and enough space around and between the goods shelves. All sivkze explore at leisure. The pleasant smell of coffee from the cafe at the output of goods shame that Lenovo Mobile Motorola canceled the exhibition.
Quick and clear. Only the service could be more th...
Quick and clear. Only the service could be more thorough
Long wait, our request was not processed according...
Long wait, our request was not processed according to the agreement, so just worries extra.
Huge. Fast. Enormous selection. Almost anything yo...
Huge. Fast. Enormous selection. Almost anything you can imagine fast. Anywhere. On the spot, at your place, at another store, at an automatic storage box - you choose. Helpful and mostly knowledgeable staff. Very ready to claim a refund or just to return an item if you don't like it. No other chain offers that many services seedy such a high quality. It leaves all completion far behind it. Online shopping site great to navigate. And they serve some of the BEST coffee in Prague - a pleasant extra plus.
Normal, I'll pick, buy, pick up. Just a little lon...
Normal, I'll pick, buy, pick up. Just a little longer waiting time for delivery.
Maybe a good service with it is an extremely annoy...
Maybe a good service with it is an extremely annoying advertisement that is ubiquitous.
No one will run away from her: -o
I'm no friend to big megastores. However, this one...
I'm no friend to big megastores. However, this one I saw raising from small business to the biggest one here. The selection is very wide, prices on the sub average compared to market, and the service is usually good.
Best electronics business and other things. to do ...
Best electronics business and other things. to do this Nonstop delivery is great
Beautiful showroom with illogically folded functio...
Beautiful showroom with illogically folded functional elements. To issue an order, it is necessary to run back to the ticket vending machines, which are then forwarded to the dispenser. He is quite waiting.
When using alza credit, prepare yourself for about...
When using alza credit, prepare yourself for about 1 hour of your pre-paid goods. Do not use Alza credit. Otherwise, they are paid via a credit card and are dispensed through the alza super application.
I personally have the best sales experience
I personally have the best sales experience
as well as complaints
Best shop for electronics in Prague. Everything fr...
Best shop for electronics in Prague. Everything from webpages to staff is fast, huge showroom... Great.
Terrible, terribly large, broken down by tags and ...
Terrible, terribly large, broken down by tags and not by species so challenging, picking up on the net there just pick up
