Absolutely the go-to place for landscaping ideas and materials. Prices and selection, as well as employee knowledge and interaction, beat other places I explored. It's a real asset to San Diego county.
Called R&B and requested 6yds of rock be delivered in the super sacks, they were 4 days out for delivery, so I said no problem, I can come to the yard and get 2 at a time on my flatbed right, you have it available in the yard? The women on the phone said yes. Next morning, I was there when the gates opened and went in to pay for the rock and was told no, they won't put them in their super sacks and load them on my trailer, will only load loose. For clarification I asked again, I was told you had these in the yard, but either way, you have the sacks, you will load them, put them on pallet and put them on the delivery trucks, but will not set them on my flatbed trailer? Was told no! we CAN put it loose on your flatbed (kind of shows the type of decisions making going on here) how would that stay on the trailer. Asked a third time, because this seemed absurd that they will do all the exact same steps, but won't load it on my flatbed trailer so my project doesn't get held up, NOPE and this was the decision of the Manager (which I happened to be talking too, I was told) Just got done spending over $4k here, but I will NEVER buy from here again, which is sad because the people in the yard and both my delivery drivers were beyond friendly and helpful. By the way, called RCP in Santee on my way there and they said yeah, no problem, if you have your bags we will load those for you so you don't have to pay $20 for new bags. Was in an out of there in 15 mins and everyone was very nice....great customer service at RCP and customer focused, unlike management at R&B. I'm nobody but I will never be back and will share my story with others. So, disappointing. This wasn't about money by the way, RCP was .20 a block cheaper than R&B, which I knew and still used R&B, I like using smaller local shops. I would have saved closed to $1000 using RCP over R&B on this project, you would think R&B would be more customer focused, knowing they are buying their block and delivering it to you on RCP pallets, it's no secret to know it would be cheaper to cut out the middle man. Think outside the box, you have everything needed to make it happen, but still don't and your cheaper competitor does, that's a problem.
They have always been first class. The staff is knowledgeable and helpful. Give yourself some extra wait time because sometimes it gets very busy, especially in the materials lot.
From start to finish these guys and gals were a pleasure to work with . Tim delivered my purchase this morning . I live on a private road without the best access .He put everything where it needed to be for easy installation . He was polite and professional. Much THANKS to your team !!
I have used Rock & Block for three projects at my home, everyone was a new experience for me... the people here at Rock & Block gave me great ideas and helped me with the take-offs and the techniques for installation. The pricing was great, they beat Home Depot's pricing and their selection is ten times bigger than the Home Depot.
This place treats you as their most important customer. No order is too big or too small. Very nice and knowledgeable owners and staff.
Great place to get stone n all supplies needed for landscaping
It was a good visit..fast help .. lots to choose from.
Great store with tons of items to choose from at very fair prices.
This place has a VERY friendly staff. They let us take some pallets for free for a project we were working on. We ended up buying some of the brick type blocks for our patio!
They got everything and much better prices and service than Home Depot.
Huge selection of decorative rock and tile. I found my granite here and will be going back for my landscape stone. They have some great displays to give you ideas for your backyard. They even delivered my granite in San Diego!
Fantastic team and great selection. Love referring people to them!
Very friendly staff that is helpful and not pushy at all. I will use them on my next project.
Friendly, knowledgeable and helpful! This is the only place we use when purchasing our hardscapes.
Great service! These people care about you and want to help in any way they can to assist you with your needs. Pricing for the home landscape items is VERY reasonable. Great supply of DG, rock of different sizes, boulders, concrete and porcelain pavers, turf, irrigation supplies, you name it! Will be my go to supplier for projects. Glad I found them.
Staff knowledgeable and friendly. Would sadly use these people again.
Genuinely the friendliest customer service you will find in this type of business. We've been coming here for years. If you are looking for quality stone and fair prices, this is the place.
Extremely helpful and knowledgeable staff, great prices!
