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What reviewers say about Alpin Resort

Generated with AI from 1,240 reviews on Trustburn · updated 9 days ago

Across the cross-section of reviews, customers generally describe Alpin Resort positively, praising the setting, accommodations, meals, and friendly staff, though some note that the hotel can feel dated, is a bit expensive for what it offers, or has occasional service issues.
What does Alpin Resort do?

Alpin Resort is a hotel in Poiana Brașov offering modern accommodation for mountain stays. What guests describe is a hotel rather than a broader resort operation, with stays, meals, and services such as parking and dining on site.

What are the most common complaints about Alpin Resort?

Looking at the critical reviewers, the most common complaints are about parking problems, where guests say they could not find a spot and had to walk far to a paid lot, and about poor service attitudes from certain staff members, particularly a receptionist named Remus Apostolescu, who reviewers described as rude and unhelpful. Other criticisms in these low-rated reviews mention the hotel feeling old and run-down.

AI-generated from reviews on this page. Verify anything important with the company directly.

Dana Beattrix
Reviews 1

Disappointing! A receptionist, Remus Apostolescu, who swiftly moves on to you as the old managers of the old communist hotels: that is, to be grateful that you are there! It is known that an important hotel is the services and how you are treated. The owner of the hotel strives to introduce services that make you feel special and one of them is also the parking lot, but after Mr Remus, unlike his colleagues, you are not allowed to call from the room to ask for the car, you have to stay in hotel door to wait. Then why does the hotel inform you of the valet phone number on all the posters in the room? Probably because the patron knows how to do performance tourism?

Sandra Primosch
Reviews 1

Stayed in the executive apartment and the accommodation was very comfortable. The hotel is huge and there is a lot to do around and in the hotel both for adults as well as for kids. The breakfast was copious, delicious and the coffee was excellent! The only strike against was in customer service. The front desk staff, while friendly was not helpful in going beyond the basics and as I'm a foreigner I would have much appreciated some additional help.

Diana Cristea
Reviews 1

The hotel is in a dream location, but it is outdated, dusty. In no case does it deserve the stars it has. I think it has not been modernized for a long time. Some rooms are very small, the carpet has stains of all colors, the furniture is old. I give 2 stars just because the food is ok, and the view is impressive in some rooms.

Adelina-Gabriela Gurau
Reviews 1

The experience at this hotel was complete and pleasant. - Restaurant + good food - Great room and view - Terrace + locations for well-organized events. The location can be as intimate as for groups, for fun or relaxation, team building or not, anyone can enjoy a weekend here.

Ana Maria Istrate
Reviews 1

It is a nice place with many restaurants, pool, jacuzzi, sauna, spa, children area inside and outside. I liked the buffet dinner and rich breakfast and all the activities for children. I did not liked the dark colours in the room and the bath needed some improvement. Good money value though.

Narcisa Predescu
Reviews 1

A new experience for New Year's Eve 2019-2020. Superb location, friendly staff Spa note 9 (pool water needed to be warmer). Restaurants note 7/8. Music in all 6 super days. The exaggerated price in exchange for what it offers you. At 23 o'clock the food was extinguished and the music continued until 02/04, depending on what artists were coming. Overall, it is not very worth the price offered. On a scale from 1 to 5 note 2.

Rares Gedronomu
Reviews 1

Miserable services with "free parking" they say ..... here things are worse than you can imagine! You do not find a place to park your car and you have to write about 1 km away, in the paid parking lot, with small children in your arms and the baggage in the throat of the Alpin. Rugging them to help, they spoke mockingly, the hotel's seats being reserved for expensive car exhibitions and more. SHAME.....

Sorina Ghica
Reviews 1

I stayed in this hotel for 3 nights. The room was deplorable. The bathroom was dirty, it had mold around the bath, the faucet in the sink was broken, I signaled at the reception but it was not repaired. There was a lot of dust in the room. Between the door to the balcony and the wall was a finger's distance away. Towels have changed every day. The girls at the reception were friendly. Breakfast was good, very rich. We spent 2 nights at the A Propos restaurant inside the hotel, in one of the evenings the food was good and the other evening the pork chop on the grill was actually boiled. The bread and pancakes were good. The guests were friendly. I also attached some pictures from the room.

Ishay Zighelnic
Reviews 1

Maxim Hotel We are five we got a three-room apartment inside the hotel. Master bedroom Children's room Large living room and balcony. The breakfast food is excellent, the pool the gym and the sauna are very high. In short it is highly recommended.

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About Alpin Resort

Dacă doriți să petreceți un sejur la munte Hotel Alpin vă pune la dispoziție cele mai moderne unități de cazare din Poiana Brașov.

Alpin Resort: Your Ultimate Mountain Getaway

If you're looking for a perfect mountain getaway, Alpin Resort is the place to be. Located in Poiana Brașov, Romania, this resort offers modern and luxurious accommodations that will make your stay unforgettable.

Alpin Resort boasts of its prime location in the heart of the Carpathian Mountains. The resort is surrounded by breathtaking views of nature that will leave you in awe. Whether you're an adventure seeker or just want to relax and unwind, Alpin Resort has something for everyone.

Accommodations

The hotel offers a variety of rooms and suites that cater to different needs and preferences. Each room is designed with comfort and luxury in mind, ensuring that guests have a memorable stay.

All rooms are equipped with modern amenities such as air conditioning, flat-screen TVs with cable channels, free Wi-Fi access, minibars, coffee makers, and private bathrooms with complimentary toiletries.

For those who want more space or privacy during their stay at Alpin Resort can opt for one of their suites. These spacious suites come with separate living areas where guests can relax after a long day exploring the mountains.

Dining

At Alpin Resort's restaurant "La Teleferic," guests can enjoy delicious meals made from fresh local ingredients while taking in stunning views of the surrounding mountains. The restaurant serves traditional Romanian cuisine as well as international dishes prepared by experienced chefs.

For those who prefer something lighter or just want to grab a quick bite before heading out on an adventure-filled day can visit "La Cofetărie." This cozy café serves freshly baked pastries along with coffee drinks made from locally roasted beans.

Activities

There's no shortage of activities at Alpin Resort. Guests can choose from various outdoor activities such as hiking trails through the forested hillsides or skiing down some of Romania's best slopes during winter months when snow covers everything around them like magic!

During summer months when temperatures rise above 20 degrees Celsius (68 Fahrenheit), visitors can take advantage of outdoor swimming pools located on-site at this beautiful resort property! There are also tennis courts available if you're feeling competitive!

Spa & Wellness Center

After an active day outdoors exploring all that Poiana Brașov has to offer visitors may need some relaxation time! That's where Alpin Spa comes into play - it provides guests access to indoor pool facilities complete with hot tubs & saunas so they can unwind after their adventures outside!

The spa also offers various treatments such as massages & facials using natural products sourced locally whenever possible - so not only do these treatments feel great but they also support local businesses too!

Conclusion:

In conclusion, if you're looking for an unforgettable mountain getaway experience then look no further than Alpin Resort! With its prime location surrounded by stunning natural beauty combined with luxurious accommodations & top-notch amenities like dining options ranging from traditional Romanian cuisine through international dishes prepared by experienced chefs; outdoor activities including hiking trails through forested hillsides or skiing down some Romania’s best slopes during winter months; indoor pool facilities complete hot tubs & saunas plus spa services offering massages/facials using natural products sourced locally whenever possible – there truly is something here for everyone!

Categories
Hospitality