ALLTECH SERVICES, INC Review

AllTech Services was terrific from beginning to end. Our system was 27 years old and it was beyond time to replace. AllTech made the process easy. Very professional. Thankful for the amazing service!!!

Was very polite and reviewed all options for my HVAC.... I like the flat rate fee for diagnostic....still waiting for repair so will update after that s completed.

Alex is very polite, and did a great job. He'd be our choice if we ever need service in the future.

Frank has been my technician many times and I will ask for him each time I need service. He is informative, courteous, prompt and polite.

Zach came to diagnose my whole house humidifier and was able to quickly identify the problem. He also found that the system trip is not wired correctly. I had him rewired it. He is very knowledgeable and knows what he is talking about. He will not pressure you into buying anything else than what he is there for.

Henry was very good explaining the job, which helped, since the AC was all set for the summer 2 months ago. A little hard to take! Thanks for finding time to help me at the last minute.

Reminders and anticipating arrival time was excellent. They are very professional and explain their services. They will recommend any service work. They protect the floors and give excellent electronic reports.

We've used AllTech for HVAC and plumbing work for several years and have been happy with their work and responsiveness. Hannah and the rest of the front office staff are always cheerful and helpful. And their technicians are knowledgeable and professional, getting our work done right the first time. Josh and Matt installed a 75 gallon water heater yesterday, explained how it was different from the 17-year-old unit it replaced, and took care to leave the work area clean. They even helped us move a large artificial Xmas tree into its summer home. Highly recommended.

We have known Frank from AllTech for years. He's always a welcome sight around here. He's an honest broker, can explain complicated mechanics in layman's terms, and offers helpful and practical solutions as needed. Plus, Frank is friendly and very knowledgable. I'm always very happy with and thankful for Frank and AllTech's service.

Mike Ayoub, plumbing technician arrived earlier than expected which was awesome. He is very knowledgeable, professional and courteous. Explained what a plumbing check included and got to work. Awesome people, awesome company. Thanks!

Whole house HVAC replacement including re-ducking fixed all problems. Porch ductless mini-split system works perfectly. Replaced water heater, whole house pressure valve, sump pump and garbage disposal. Our house is 18 years old and everything we've needed replaced or upgraded AllTech Services has been top notch.

I always get excellent service from AllTech. Every person they have sent to my home is very professional, polite, and very knowledgeable about their expertise. They are very thorough when completing services. I have the Total Home Care package, and am very happy with it. I have found that this service far surpasses the value and quality of any individual service I have sought out, or home warranty contract.

Without a doubt, the best plumbing and HVAC experience of my life. I had what I thought was a plumbing issue given the amount t if water coming into my house from the room where my HVAC and water heater are located. The water leaked into a bedroom in close proximity and I was panicking. I called the folks at AllTech who told me that I d see a plumber this very day between 10am - noon. I was so pleased when Vinny showed up at 9:15am!

He was so professional, within minutes diagnosed my issue (excess condensation leaking from the HVAC) which was flowing into a floor drain which was backed up due to excess calcification. He not only tge my issues, but he taught me how to maintain it and repair on my own should it ever occur again.

He was so fast - the service price was very reasonable and he was onevif the nicest techs I ve ever dealt with.

I also dealt with Mikey Hyman who mirrored Vinnys skills and professionalism on an unrelated issue weeks earlier (which is why AllTech was my first choice).

I d also like to mention that this company sends out a text message with the technicians photo, name, service rating and the means to track their whereabouts.

I ll never use anyone else from hereon-out!

Thanks AllTech.

They were great all around from the estimate to the install.

Josh from AllTech services did a great job of my annual summer HVAC service. He went the extra mile to explain how things were supposed to operate and what my future choices might be as my system is getting pretty old. Josh is the best! I highly recommend him.

This company is very professional and knowledgeable. Their prices are fair. During an estimate about another issue, Jay gave me a lot of information about a larger issue at hand. He was honest, talked me out of what I thought I needed, and gave me the information I need to address the bigger issue with a previously used company. I will definitely use them for my HVAC needs in the future.

I was over all very happy with the service from Alltech. I called a little before 5pm when I got home to a flood from my hot water heater and I had a tech at my house by 6:30pm. I had two small issues that prevented a 5 star review. First was told it could get fixed on the spot that night. The tech was against that since it would take 3 hours and asked to return the next day. Ok understandable but meant, we spent the next 18 hours with no real water in our house. Second, when the tech was making sure the tank was completely empty he was draining it, walked away and the drain which was not a true drain pipe, started back flowing and causing a second flood. Instead of stopping and fixing the tech just kept working, leaving myself and husband to clean up more water. And the tech just said excuse me I need in there, as we were sucking up about 4 inches of water. However, overall we were very happy and glad we used them.

Josh S. was great. He called to say would be late. His expertise was evident in the time and ways he addressed the possibility of a problem. I am happy to have him to explain in detail the reason for the visit and the reassurance that the HVAc is working great. Thanks. I would have him again. An expert in his field. Mike did not come with the superior.

Joe did a fantastic job, quickly finding the source of a slow and hidden water leak that caused damage to my ceiling. He communicates clearly, very professional, pleasant, and offered very useful tips to avoid future problems.

These guys/girls are good! First of all, their communication is exemplary: they email and text before they come, every single time. They also respond to emails promptly (even on weekends!)

We had a 20 year old AC/Furnace that was not working too well, Stewart came out, on time, diagnosed the issues and explained the problems in detail. There was no scare-tactics, just straightforward technical details what can/can't be done, what is worth it what's not. The conclusion was to replace the system.

Then Jack, the sales manager came, on time, provided multiple quotes, detailed explanations of each possibility, its capabilities, pros and cons. We selected a system, negotiated the price - all of this through email - Jack was impressively responsive.

Then yesterday, Gerson, Austin and their team came, on time. They worked all day, did a real professional job - and the new system is up and running like a charm. No mess, no issues. When you look at the system you can just immediately see that it was installed by real pros. At the end, Gerson took 30+ minutes to walk us through every detail, and explain the next steps (follow up visits, warranty, etc.)

This was probably our most impressive contractor-experience during the last 10 years.

Update 6 months later:

So, the AC/Furnace worked fine. About 3 months after installation they called and came out just to check if everything is fine.
Then, since January-February were really cold I thought the furnace can be hopefully tweaked to work a bit better. So, I called them yesterday morning - Jack, their technician, was at my house 2 hours later! Same exemplary communication: email, text, phone-call when Jack started his trip to our house. He worked on the furnace for about 30 minutes, and he changed some setting that immediately made a difference. This was free of charge since the furnace is still under warranty. What can I say: these guys impressed me the first time, and they keep raising the bar.

It was not my intention to watch Billy replace my 75 gal hot water heater, but for me it was an opportunity to watch someone with so much experience make the task look so easily. Of course, there were some issues but Billy simply worked around them without ever hesitating. The new water lines were straight and plumb and the tie-in to the sump pump was done as if it would be on public display. I really appreciated the attention to detail and how neat the job was done. Granted, it's a mechanical room that no one will ever see in the basement, but for me it meant a lot. Billy is someone who really takes pride in his work!

Joe is awesome! He has worked before in my home and wouldn t have anyone else work here! Trustworthy and honest. Quick and efficient as well. Thanks Joe!

Frank is a wealth of knowledge and took the time to explain aspects of my geothermal HVAC system I never knew about before. I feel much more empowered to triage maintenance issues and look for signs that require a call into Alltech. Wholeheartedly endorse Frank and Fabian! Frank in particular is a standout technician and I will be requesting him personally in the future for maintenance!

Great job Alltech!

They responded to my call for help within a few hours. Their tracking system let me know when the technician was on the way, what his name is and even a picture. They diagnosed my old heat pump and I ordered a new system from them the next day. It is being installed today only 6 days from my first call. Axel very patiently reviewed the new wireless connected thermostat with me and helped me set up an account and connect the thermostat to the internet

Mike Ayoub was personable, polite, attentive to protecting my home from further damage and punctual. But none of that matters compared to the fabulous job he did. He unclogged a sewer drain that other plumbers had attempted, at considerable cost to me, to unclog twice. I was told that the only thing left to do was to Jack hammer the basement to get at the clog. They said hydrojetting wouldn't work. Another plumber said the same thing. Mike opened and cleaned our drain by hydrojetting quickly and cleanly. All tech and Mike are my go guys from now on.

Techs are professional, knowledgeable, and pleasant to deal with, take their time to thouroughly inspect the systems and find issues that need fixing. Had a tech over the holidays (Jay) who helped us finally figure out a persistent air quality problem, which we were able to resolve.
Management responds to any issues quickly and works to keep the customers happy if problems arise. Signed a maintenance contract last year, so far so good. If you're looking for HVAC support, try Alltech.

Matthew was excellent. On time did a complete abd thorough plumbing inspection. He found a major issue with a corroded washing machine hose
Living in a high rise a leak if this kind would prove to be extremely costly
Matthew dicivered and repaired it
I would recommend Alltech and there complete service program

I have an annual service contract with AllTech and just had my Fall Heating checkup performed by Alexander. Although this was just a regular check-up, I was impressed with Alexander's thoroughness in looking at every aspect of the system. Alex wore his face mask at all times, something that I value during these times of COVID. He volunteered to change the air filters for me and provided a complete report of my heating system. This report includes pictures as well as specific performance metrics. I don't know of any other HVAC company that provides this level of detail in their annual checkups. I would highly recommend AllTech.

Jason did a wonderful job and he has always done so in the past. I call on him always when I need plumbing work done

We have a service contract with AllTech and couldn't be happier with the service we receive. Correy K. just did our semi-annual tune up, He was thorough, of course, but he was also personable, polite, and wonderful with our dog.

Vinny walked me through the entire troubleshooting process.

Very good experience with their technician, Victor, who correctly troubleshot A repair that another company had misdiagnosed and estimated a very costly and unnecessary fix.

Very professional and did a great job of managing expectations and explaining his troubleshooting.

My HVAC does on a Friday night. I sent out requests to 3 companies but only AllTech replied. They made room for us the very best day, and when it was decided the the current unit was unrepairable they worked with me to find a good replacement solution. Still have a few days until install so can't comment on they.

AllTech was able to quickly get a Trane-certified tech out to our house to diagnose our A/C failure and provide a report to send to our obnoxious home warranty (HMS) to prove our system did not contain "mismatched equipment" which was the home warranty's excuse for denying our claim. Josh Souders, the tech assigned to our job, was friendly and polite and very understanding of our situation. He did a great job diagnosing the issue and crafting a well-written report (including photos) to help us out with our home warranty situation.

Billy Rossbach and his team from AllTech Services are awesome! I've never had a bad experience with AllTech.

Michael A. from AllTech services was friendly, knowledgeable and answered all my questions. I appreciated him letting me video tape him as he was explaining how a product would work on our HVAC system, so I could share with my husband.

We had to replace our heating - A/C system in the Master Bedroom, which is in the attic in a rather cramped space. We also had a steam humidifier added to our main heating - A/C system. The HVAC installers (Gerson M., Luis M. and Luis S.) were very professional, very courteous and did a great job. It was a pleasure to have them do the work that needed to be done. I was very pleased with AllTech Services!

Chris was great, showed up on time, was efficient, provided clear information and did an overall great job.

AllTech only gets 5 stars because of Frank Davis. Another technician made a sloppy mistake which left me and my family without A/C over a long and hot Holiday weekend. Frank arrived early and diagnosed and fixed the problems. I appreciate Frank's honesty, candor and advice as to the future of my 2 hvac systems. For future service, I will ask for Frank because I know he will be on time and get the job done the right way. AllTech needs more Franks.

I believe that Jason knew what he was doing and did it well.

In the middle of a renovation, we found a leaky pipe. We were referred to them by our contractor and Mike came out to repair within a couple hours. The pricing was fair and the work was done quickly and with great craftsmanship. I highly recommend this company.

Jason 1 performed winter HVAC maintenance and Jason 2 installed new faucets in my kitchen. Both were very personable, professional and knowledgeable! I felt like I got really honest and helpful advice from them as well. Thanks!

Your company was contracted to replace our main water line to our house in Ashburn. We knew that it was going to be a very big job. I was personally impressed with the professionalism and work ethic of both Joe and Kenny Who did a tremendous job!! They worked from 7:30 AM until 11 PM the night of the repair to ensure that my family had water the same day. They even came back a couple of days later to finish up some fine-tuning points. I would say that if anyone is looking for a high-quality company for plumbing needs this is your company!! Great job guys!!

Jason Welch found a solution that was very innovative to replace a valve, but not impact the current wall structure in front of it. I was a brilliant solution and his knowledge and service was very much appreciated.

Victor is the absolute man! Hands down the nicest and most customer first driven attitude! He s come out multiple times for HVAC repair and installation for our two zone dual fuel units. Super positive guy and very knowledgeable!

Miguel was awesome, very respectful and knowledgeable! Came out to do a whole home inspection for plumbing and gave great recommendations for water filtration systems.

Very Happy with AllTech. The customer service is professional and efficient. The technician who came to our home was very knowledgeable and skilled and could not have been more pleasant

Great job repairing a broken valve on water heater and installing humidifier. Prompt, friendly service!

Jay ~ tech was very informative and professional. The entire experience was pleasant and I will tell my friends\family about this company. Thank you!

Very professional and friendly fixed the issue and gives recommendations I signed one year service agreement with them and paid them one year ahead.
Good job Alltech

Corey was extremely knowledgeable about our HVAC system. He inspected the system, both inside and outside. Then he made recommendations based on what he found. He is also most courteous and friendly. My rating is 5 stars for Corey.

The technicians are professional and really take the time to ensure that the customer understand any issues and options for repairs or replacement of systems. The entire company is responsive, prompt, respectful, forthcoming and professionals. I 100% recommend their services.

We are consistently pleased with All-Tech and Robert did not disappoint ! Friendly, knowledgeable, personable and ultimately incredibly helpful in solving the issue . No one likes to need a plumber, but when I do, I know All-Tech and all their team take care of the issue in the most efficient and professional manner possible .

Scheduled an regular maintenance. Frank was very professional. On time and gave few suggestions to improve lifetime of the HVAC. Recommend them

Matt and Kenny were absolutely amazing- they were polite, professional, friendly, and efficient. I d recommend them for any plumbing issue someone is experiencing, AllTech Services was so helpful and accommodating.

AllTech is a great company! Their service techs are outstanding (on time, professional, friendly, thorough, technically competent, etc.). The best thing...they don t try to upsell on every visit, so when they do make a recommendation, I can trust it. The annual maintenance is reasonably priced and includes two service visits. I highly recommend the company.

Professional and prompt service, Great communication and safety practices specially during these times. So far happy with the services from AllTech.

Victor is a great technician. He is very professional and performs his work in an exceptional manner. I highly recommend him.

Responsiveness has been simply fantastic! Upon arrival, the technician identified the problem in less than 3 minutes.
A full professional review and analysis was done within the hour, and results discussed clearly and cleanly. A solution was identified for the problem discovered and the parts quickly ordered to repair the system.
I am thoroughly satisfied with the full scope of Service that we have experienced with AllTech Services Inc.
Thank you!

J Fields

Henry was very nice, professional and knowledgeable. Not only did he explain his company's service options, but he also took the time to explain the ins and outs of our system which is something I hadn't attempted to learn after spending three years in our current home. Valuable information for preventative maintenance is always helpful and appreciated, and Henry provided that without it feeling like I was being lectured!

We recently had the pleasure of meeting with Raymond to talk about replacing our heating and A/C system in our home. We explained our issues with the home and he not only identified solutions that made sense, but also confirmed they were workable both at the sales pitch and contract signing.

The technicians who came to install the system completely lived up to the bar set by that experience. Our utility room has never looked quite so clean and everything is working perfectly. While it has only been a few days, we look forward to a long relationship with Alltech Services. Highly recommend!

Had a great experience with AllTech.
They did my replacement a couple years ago. I had a concern this week, and Tonya in the office was quick to send a technician out. She got someone who was in the area already to come out the same day.
Jack was wonderful. Extremely knowledgeable- took the time to walk through my issue, fully diagnose it. While doing so he suggested changes to my maintenance schedule which I ve already arranged.
I will absolutely request Jack on any future service or repair job. He was so patient and kind.

Alltech has the best HVAC customer service! I have been with Alltech for 3 years now and always immediately trusted every technician that has been to my house.

I have been really happy with AllTech. Every member of their team has been extremely professional and helpful. Highly recommended!

Professional and knowledgeable. Very polite and was able to answer all my questions with ease.

Zach came to give us an estimate on some duct work. He was very thorough, explained what he was seeing and how that would affect the work, answered all my questions thoroughly, and then sent the estimate much faster than promised. Also very professional, conscious of covid protocol.

The technician was on time, pleasant and knowledgeable.

Five star for Mike the technician and the office staff. Three star for the cost of service.

Correy did an excellent job installing my HVAC. He arrived on time, paid attention to details and was very helpful explaining how the new system works. He was also polite and easy to interact with.

Josh (who came out and did our AC check-up) and Kelly in the office were both incredibly helpful! Great service!

Great service by Victor. Honest and very detailed oriented.

Jay was awesome and took care of our problem efficiently and pleasantly! ALLTECH was quick to respond.

This was my first winter season service call with Alltech. Good professional inspection and knowledgeable technician. A repair was needed and the cost was more than expected as an option or to stay ahead of a future issue. Happy Holidays.

Brian came even earlier than we expected! He got right to work, quickly diagnosing the cause of low water pressure from our kitchen sink faucet. Fixed in no time!
Pleasant, efficient, competent!

Service persons were knowledgable and completed the work thoroughly.
The online invoice is very informative.
The office staff was courteous and responsive.