Laszlo Zeke

Review of ALLTECH SERVICES, INC

These guys/girls are good! First of all, their com...

These guys/girls are good! First of all, their communication is exemplary: they email and text before they come, every single time. They also respond to emails promptly (even on weekends!)

We had a 20 year old AC/Furnace that was not working too well, Stewart came out, on time, diagnosed the issues and explained the problems in detail. There was no scare-tactics, just straightforward technical details what can/can't be done, what is worth it what's not. The conclusion was to replace the system.

Then Jack, the sales manager came, on time, provided multiple quotes, detailed explanations of each possibility, its capabilities, pros and cons. We selected a system, negotiated the price - all of this through email - Jack was impressively responsive.

Then yesterday, Gerson, Austin and their team came, on time. They worked all day, did a real professional job - and the new system is up and running like a charm. No mess, no issues. When you look at the system you can just immediately see that it was installed by real pros. At the end, Gerson took 30+ minutes to walk us through every detail, and explain the next steps (follow up visits, warranty, etc.)

This was probably our most impressive contractor-experience during the last 10 years.

Update 6 months later:

So, the AC/Furnace worked fine. About 3 months after installation they called and came out just to check if everything is fine.
Then, since January-February were really cold I thought the furnace can be hopefully tweaked to work a bit better. So, I called them yesterday morning - Jack, their technician, was at my house 2 hours later! Same exemplary communication: email, text, phone-call when Jack started his trip to our house. He worked on the furnace for about 30 minutes, and he changed some setting that immediately made a difference. This was free of charge since the furnace is still under warranty. What can I say: these guys impressed me the first time, and they keep raising the bar.