3 years ago
Today I went to Alley Cats, and left in a bad mood...
Today I went to Alley Cats, and left in a bad mood.
I had Alley Cats cards from the previous times that I have been. My friend and I were going to combine 5 cards on to one. We were supposed to have over 30 points and 5k tickets. When we got to the counter, the lady who was helping us didn't seen pleased to do what we asked, to combine the cards. She gave one card back, with less than what we walked in with. We asked for our cards back, and she already threw them into to stack with the rest, so she didn't give them back. When she asked for help with a coworker, he said that we didn't have any other cards, and this was the only one that we gave, which made no sense to us. We tried to explain what happened to him, but he kept saying we were wrong, even though he wasn't there when the lady was "combining" the cards.
We finally left, because we were not going to stand there while an employee was calling us liars. The service was very poor, and we are definitely not going back to Alley Cats, with them treating us like that.