Allen properties Reviews

Flora, office manager and Francisco, Maintenance are absolutely the best!! Very attentive to my needs and wants.

Allen Property as a company unfortunately don t treat long term tenants (20 + years) any different as newly tenants (1 year) when it come to rent increase. Several tenants who ve live in one of their buildings over 20 years, rent increased one lump sum of $400 (as well as tenants who ve lived in building 1 year) and each year rent increases the max allowed (more if yearly lease isn t signed). Within 3 years my rent has increased approximately $600 (older building and apartment is NOT upgraded).

We live at Los Arboles apartments. The properties grounds are nicely maintained and it's gorgeous with all the trees. The apartment was very clean when we arrived with shampooed carpets, etc. Manager is friendly and provided guidance when are arrived.

Excellent properties!
This is my second residence with this company & I have to say great dependable housing & awesome service from the management!
If there any issue at all the problem solved very promptly!
Anytime I text call or email they reach out to me within 30 minutes or less.
Highly recommend if you are looking for a place to live!

Terrible management company! I applied at Saturn apartments in Downey & the manager there had advised I got approved . I waited three weeks after I had sent her over my check stubs for verification and I was not given a follow up at all . I would text her to let her know to cancel my request and that I would go and pick up my original check stubs that were given to her and she would insist to give her a few more days (this happened a couple times ) . It wasn t until today that she stopped insisting to keep trying . Once I went to pick up my check stubs from her apartment complex , she sent over a man to give them to me just because she felt ashamed. I have also emailed this management to let them know about the situation and I never received a response from them either

Management team are efficient and friendly. I m impressed with the attention given to the property. I use the amenities the property has, such as working out in the gym, and grilling on the double gas grills available to the residents. Maintenance team is prompt to resolve issues in collaboration with Management.

I have lived a LOT of places, and this is, by far, the most enjoyable and pleasant place I have lived. The staff are so welcoming, kind and polite. The Jacuzzi is nice and hot, the pool feels so good and clean, and it is so nice to be in a small community without hundreds and hundreds of people. The rent is still a little high, but it is just right for the location and considering how extremely high the rent has become in California over the past few years, this place is just right. I am very happy and content that I chose Hidden Springs to be my home.

Glenda, the manager who was working when I came down to look at and decide to move here, was so nice, and she rubbed off on her replacement Jessica, because she is also so cool and nice and kind too! The maintenance staff are also very friendly and kind. Martin, Abraham and Gina to name a few. Everyone who works here has been a huge contributor to the fact that Hidden Springs is a wonderful place to live. :-)

We absolutely love it. Living here 4yrs and counting. We ve gotten to meet new friends, & neighbors. A lot of upgrades & changes have been made, since we ve moved in. Making our community a safe place. It is a pet friendly community. Pool is refreshing when summer is here, & relaxing. Katie our manager is awesome!!! Anything we need, she is on it! Always available for us, staff included. Pedro, & Jose getting it done, making our apartments inside & out a beautiful place to live in. Shopping centers near by, freeways & park right across from our complex. Elementary, high schools & colleges in the area to choose from. We definitely recommend that you come by if your looking for a new place to live, you ll love it too. Thanks!!!! Allen properties for making our place a home.

I have lived here at Hidden Springs in Riverside, CA and I am so disappointed in Andra, the Mgr. who lives on the property.
She is basically useless and her janitorial crew too. They run around this dirty complex talking all the time instead of trying to keep this place clean & safe! Like I've said before I've lived here 10 years and never experienced graffiti until now behind the parking lot but the homeless people behind this complex are taking over I have had my car broken into, another neighbor has had a truck stolen and I am fearful coming and going in this place. The cops are here every week and corporate you act like you could careless I will never refer this place to anyone because I am ashamed to live here now. So, I'm trying my best to get the he'll out of here ASAP!

I'm an Allen Properties employee since 2015. Not been paid to post this. Just extremely grateful to work at this company. From the very beginning they make sure you have all the tools that you need to succeed at work. They provide you with bonuses through the year, medical insurance, legal resources to keep you up to date on how to best handle a legal situation and to have updated legal rental information according to CA housing regulations. Constant support not only from your direct supervisor, but from other employes from the corporation. Overall, I am glad that in 2015 I found this company to be part of.

The Property manager Christina is super friendly and always ready and willing to fix any issue you may have. She deserves a raise honestly! This is a quite place and I've loved my stay here so far.