4 years ago
I have been coming to Disney World for 30 years. ...
I have been coming to Disney World for 30 years. This is the second time I ve stayed at the All Star Resorts. The first time being over 15 years ago. I was recently let down by my latest stay. Disney has really let this resort go down hill a bit. They have made little no improvements/updates to this resort since I was last here 15 years ago. The rooms are a bit dingy. Our room had paint cracks in the walls, worn carpeting, sinkholes in the beds and our pillows were flat as pancakes. Disney charges an arm and a leg for these value resorts but doesn t invest much back into updating these hotels. More room con s: the walls are very thin between rooms and we had noisy neighbors so you could hear them all the time. Another really annoying thing was the thermostat in your room will not allow you to lower the air conditioning any lower than 68 degrees, which I think is pretty cheesy of Disney to do. If I want a chilly room at 65 degrees at night I should be able to have it! Other cons: the outside grounds need better landscaping. Bushes in main areas where overgrown. Paint is faded on the buildings. Lights are out on the hotels themed marquee. Some of the staff was unfriendly. I passed by a maid one day and said hello to her and she just gave me a nasty look! This was the case with the workers in the cafeteria as well. Unfriendly. They acted annoyed when my daughter asked for hot chocolate when the machine was out of it. I guess Disney doesn t impress upon their workers to atleast be friendly anymore. The parks where just as bad. We counted 2 cast members that actually were super friendly and went out of their way for us. There is one Pro that I can say about this resort and it s the buses to the parks. They were very timely and we never waited more than 5 minutes for one. All in all I would give this resort a 2.5 because it needs some major updating, better staff or lower their prices. I compare it to a glorified Econo Lodge.