3 years ago
When arriving to the room -there were guests alrea...
When arriving to the room -there were guests already there! Someone messed up the checking in and out times and when the door opened, people were asleep in the bed! Went to front desk, they apologized and quickly changed the room. Later that night though, the wristband didn't work to open the door to the new room. Had to wait 20 minutes for someone to come by and open it. Again, they apologized. So, the service was super kind, but pretty disorganized. Pretty hotel, great amenities, wonderful (but expensive) cafeteria with knowledgeable staff, very clean, and frequent busses directly to the parks. Very child-friendly. Great for families, but I'd recommend elsewhere if you're on a romantic weekend. There were some pretty big hiccups with room issues, but it didnt seem like something that happened often. So all in all, I'd probably stay again.