All Copy Products Review

I have used All Copy Products for years. They do a fantastic job. I would highly recommend them to anybody.

The Company and our Sales Rep (Elise) have been a joy to work with and are there to make sure that you get the service and products that you expect. So happy we moved to All Copy

Shawn S from All Copy is the best, he always (and I mean always) takes the best care of us at our company, constantly reviewing our account to make sure we have the best equipment with the best pricing. I won't even entertain competitor offers - service is just that good!

All Copy Products takes excellent care of us and our Konica C2070. Our tech, David, is amazing.

Great service and good price! It s nice going into a business where the employees understand your needs. Loved doing business with these guys.

Our Rep. Mike Costello is the best. Thank you for great customer service

My company had one of their photo copiers for more than 20 years without a service call. When our office closed at the end of last year they charged me $400.00 to drive 6 miles to pick it up. They are like most copier leasing companies, just care about the $$$$$. I guess in this age of COVID-19 I will try to scrape the $400.00 together. Stay clear of these people.

The Copier Department has been GREAT! (Chris LaForge is AMAZING!!!) BUT sadly, the IT Department & Billing have been an absolute NIGHTMARE to deal with!! We are counting the days until our IT/phone contract expires. If you are looking to purchase phones/service or IT support - GO WITH SOMEONE ELSE!! You will thank me later!

You should consider taking care of your most valuable assets- your employees. Putting your employees at risk by making them go into the office during a pandemic is unsafe and unreasonable, esp since they do REMOTE I.T. This star is for you, Brad.

Pushy sales people and don't care at all about the pandemic. They made people work and knock on doors during the lockdown. No respect for social welfare.

Great service, we have been a customer for years and appreciate your quick response and customer service! Thank you from Accelerated Schools!

I would recommend this place to everyone! great team- great set up & knowledge for us small business owners - S. Real is the real deal

I have had nothing but a positive experience with All-Copy! The machine is great and getting supplies has always been simple and timely!

All Copy Products sold our office the "off brand" printer cartridges which destroyed our brand new printer, which needed to bet replaced at 3 months old. When we had it replaced, we learned that it was the "all copy products brand ink" that we were using that was ruining out printer. When we called All Copy Products to asked to return the UNUSED AND UNOPENED cartridges since we did not want to ruin out NEW/REPLACEMENT PRINTER, they declined our request to exchange for a refund. They refuse to be professional about the situation and I would NOT recommend anyone use them for products in the future.

We have had a long relationship with ACP (All Copy Products), which we valued until a few months ago. Our contract expires at the end of 2016, and towards the end of 2015, we met with our account rep to review our current contract and explore any new copiers that may better suit our business needs. While we went back and forth, we also made it clear that we needed to be notified on when our auto renew came up so that we weren t unknowingly stuck in another lease. All upgrades were put on hold as we still had another year on our contract to finalize any decisions. About three months ago, we revisited with ACP again to see if keeping our old copiers would be cheaper than considering newer versions. At this time, we also let ACP know we were exploring other companies to ensure we were getting the best deal possible. To our surprise ACP informed us that we were too late and the current lease automatically renewed for another year.

We were outraged.

We have reached out and spoken to the sales person, as well as the sales manager, and asked for follow-up on the issue multiple times. We never heard back from them! Not only do they mislead and improperly handle business and customer service, once called on it, they completely ignore the issue and don t attempt to remedy the situation.

We gave a substantial amount of time to ACP to come up with different ways to keep or earn our business. Instead, they took advantage of our relationship, manipulated the situation, and trapped us into another lease. We have always been a loyal customer and their lack of customer service has completely disappointed us to say the least. I would not recommend this company to anyone!

Don't like the price of leasing with All Copy .. but their service is excellent once you've signed on. :-)

Came after us 10 months after cancelling our service agreement. Lawyers, collection agents. Their attorneys finally made us pay $1,300 for a service contract cancelled 10 months ago. Very corporate. Small business beware!

I rarely have any issues with my machine. When I do they are resolved quickly. Toner is always delivered as expected. I really don't have to think about it, which is what I want in a copier contract.

All Copy Products has an excellent product line and they provide good and reliable service on our church copier which we lease from them. Their office and sales staff are very helpful and professional.

I have nothing but good to say about this firm. They respond pretty well to service requests, the A/R folks are very nice to deal with and turnaround on supplies is great.

I've used All Copy Products for about 9 months now and have absolutely nothing to say except positive things. My bill has been the same every month, and when I need service, All Copy Products has always come out within an hour. Friendly technicians every time, and anytime I have a concern it is answered promptly over the phone. Thank you guys for all your help in the past and for the help we'll receive in the future!

Great service for my dental office and my front office team is happy, so that's even better. Thanks!

We received a new copier this spring and All Copy's team was wonderful with the installation, and they saved us about 35.00 a month with our new copier contract. We have had them service our needs for at least 10 years. We wouldn't go anywhere else for our copier and computer tech needs.

Working with Mathias Roberts and Andrew Lombardo was a pleasure. They took many headaches off of me with my move. Nick Gerhardt stayed on top of my Comcast move--which Comcast did not make easy for him, but he took care of it. Easiest Comcast move / install I have ever experienced. Chuck built and installed our server rack in the new location--he was pleasant to work with and did a very professional job. Thanks All Copy and Verticomm!

Very professional team! Helpful and knowledgeable. We have been satisfied with All Copy for many years.

All copy techs are really helpful. The all copy team is out at our facility every week and are able to fix problems immediately with our printers. Could not be happier with them.

My products always arrive so quickly and the pricing can't be beat!

Dave Bonner (Service Call) came to our office today and he did an excellent job.

He was so helpful and knew exactly what was going on with our printer and plotter machines.

He was so positive!

I appreciate the prompt service my office always receives from All Copy Products! As a small business with only one copier this goes a long way! You guys are the best!

Billing practices are terrible.... help has been terrible. I never leave one star reviews, but this company has wasted a lot of my time and money. Very frustrated...

I have received exceptional service from All within this organization. From my salesman Fred to Robert who repairs and maintains our copier.
I would recommend them very highly.