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What reviewers say about Alight solutions
Customers generally describe the website as user-friendly and easy to navigate, while praising the support teams for being prompt and helpful in resolving issues.
What does Alight solutions do?
Alight Solutions provides benefits administration and cloud-based HR and financial solutions to enhance work and life through service, technology, and data.
Are there any complaints about Alight solutions?
The reviews on file mention specific complaints regarding the billing process, noting that it took longer than expected to resolve issues and that customer service response times were slow.
What do people say about Alight solutions outside Trustburn?
Outside of Trustburn, users have mentioned that redeeming rewards can be inconvenient because it requires manually emailing a specific address to get the process started.
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7 Reviews
My experience with Alight solutions has been average. The website is easy to navigate and their services are decent. However, I had some trouble with their billing process, and it took longer than expected to resolve the issue. They need to improve their customer service.
I had a great experience with a solution provider. The website was user-friendly and the support team was excellent. They promptly resolved my issues and provided valuable guidance. I highly recommend their services.
I recently used a solutions provider and had a great experience. The website was user-friendly and the customer service was excellent. They were quick to address my concerns and provided effective solutions. Highly recommended.
I recently used a solutions company and found it to be great. Their website was very easy to navigate and the overall experience was smooth. The customer service was prompt and helpful. I would highly recommend this company.
The experience with Alight solutions has been average. Although their website is user-friendly, their customer service could be better. I had some issues with their billing process, and it took them a while to resolve it. Overall, they have room for improvement.
My experience with Alight solutions has been average. The website is easy to use, but their customer service needs improvement. It took them a while to respond to my queries, and the issue resolution process was not efficient. They have room for improvement.
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About Alight solutions
Alight Solutions is a provider of benefits administration and cloud-based HR and financial solutions, we enhance work and life through our service, technology and data. Our 11,000 colleagues across 14 global centers deliver an unrivaled consumer experience for our clients and their people.
Alight Solutions was launched in June 2017 as a result of Blackstone's acquisition of Aon Hewitt's benefits and human resources platform.
- Website
- alight.com
- [email protected]
- Address
- 4 overlook point
- Categories
- Information technology and services
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