"On the 27th there was an accident and the amount that was transferred to the account was returned to the sender" And now, wait 10 more days for salaries? You are Mr. and not a company, a sharashkin office.
Started short ringing in the morning. They wake up! If you call back, the robot offers to connect with the manager of the alpha bank. Although I am not even their client. I called them for technical support - of course they don t know anything about it. They offered to make an application on this issue and requested personal data for this! From support no sense. They know nothing, cannot say anything. Only personal data is fished.
From such a bank is worth staying away.
I do not recommend this bank to anyone.
I have been a client for several years.
You can use a card from Alfa-Bank if you buy in stores and that's it - it s better not to buy or pay anything on the Internet. Divorce is divorced.
I have a debit card. I used to pay communal and other payments online. But since April 2020, everything has changed.
For example, in order to pay for a kindergarten, a commission is now written off, and they do not warn - in the SMS there will be no information about the commission, you will know about it if you specially go into your account in your expenses.
The last straw was such a divorce. Translated into Yandex-money -1800 p. When confirming with SMS, it was displayed that 1800 p.
But in fact they wrote off 2000 p.
Those. 200 p. pocketed for free. Correspondence in the online chat did nothing - there alone robots croak the same thing: "Quasi-operation, quasi-operation." To wait for an answer from a person, I had to wait from several hours to a day. But even they didn t explain anything - like we don t know anything, such are the bank s rates.
And finally. I have not seen the worst personal account on the desktop (on the computer). I m quite a literate young man on the Internet sometimes sincerely trying to find something there and don t find, or find and swear - who came up with this way of doing it, or something may give an error, and always (i.e. this is not a temporary effect) and you don t get the info.
- - . , ( . . ), . , . , . 2,5 . . . - , , . " ". . - . , . - .
The bank is working terribly. Subject matter Took a loan through this bank. At the moment, they didn t pay 10 rubles, they shook up calls and threats to ruin the credit history, and they re not ashamed to ask for 10 rubles. They explain to them that we will pay the next payment, no, let's get 10 rubles now.
The support is very slow at 8,800, you wait 15 minutes, and then you are thrown into departments, and you wait there for another 6-7 minutes. They can also politely say goodbye and hang up ....
There are only a few ATMs here. The office for clients is near, closer to Kalanchevskaya street.
the bank sucks, someone indicated my number as a guarantor or someone else and they called the third day. made a "claim" which will be considered for another 7 days. 10 days of calls from morning to night? are you kidding me?
This office ... I'm dealing with consumer fraud, there are no 100 days without interest on a credit card (, 3.9% minimum, for cash withdrawals, as promised by advertising up to 50,000, about 10% is also taken, insurance 1% of the debt amount is quietly injected Other banks clearly spelled out this initially, everyone understands that you need to earn money, but then you don t ... those people, I don t advise anyone, but there s a reason to check consumer supervision and the Central Bank
alfabank.com