Sergey Serpa

Review of Alfa-Bank

I do not recommend this bank to anyone.

I do not recommend this bank to anyone.

I have been a client for several years.
You can use a card from Alfa-Bank if you buy in stores and that's it - it s better not to buy or pay anything on the Internet. Divorce is divorced.

I have a debit card. I used to pay communal and other payments online. But since April 2020, everything has changed.
For example, in order to pay for a kindergarten, a commission is now written off, and they do not warn - in the SMS there will be no information about the commission, you will know about it if you specially go into your account in your expenses.
The last straw was such a divorce. Translated into Yandex-money -1800 p. When confirming with SMS, it was displayed that 1800 p.
But in fact they wrote off 2000 p.

Those. 200 p. pocketed for free. Correspondence in the online chat did nothing - there alone robots croak the same thing: "Quasi-operation, quasi-operation." To wait for an answer from a person, I had to wait from several hours to a day. But even they didn t explain anything - like we don t know anything, such are the bank s rates.

And finally. I have not seen the worst personal account on the desktop (on the computer). I m quite a literate young man on the Internet sometimes sincerely trying to find something there and don t find, or find and swear - who came up with this way of doing it, or something may give an error, and always (i.e. this is not a temporary effect) and you don t get the info.