3 years ago
Physical therapy is good. Other than that, the man...
Physical therapy is good. Other than that, the management is rude, unable to get a hold of, and totally inept in handling my husband's release. The staff is just lazy. My husband sat in a diarrhea filled diaper for over an hour. He called me after 45 mins. of this. I called from home, and got connected to the nurse's station with no answer. I called again and told the receptionist to go back there and get someone to change my husband's diaper. My daughter told him to take it off and throw it in the hallway. Trying to get my husband out of there, they called the oxygen delivery on the oxygen guy's day off at 4PM telling them it was an emergency! He showed up 2 hours later after driving for 1-1/2 hours. I had waited all day for this to come, and no one called. Then Alden called the prescription of drugs into the wrong pharmacy, after calling me to specify the desired pharmacy which they already had in their records. Good gosh!!! My husband said the food was awful! The executive I talked to said this was the first time someone has complained about the food. Really? He also told me that this nursing home was just as good as the hospital. In the hospital, the nurse's desk was right outside the rooms. Response time was immediate. This executive talked a good line as he collected $33,000 per month, $14,000 just for the room, and finally released my husband, not because he was ready, but because the insurance ran out. The oxygen guy thought this place was elite, being in Barrington. It's just another run down dump of a nursing home with lame care, with a great entrance garden complete with really cool fish. Don't let the pictures out here fool you!
Alden told me that my husband wouldn't be contagious from C Diff that he got there when he comes home. Right! Our entire house is now contagious, I may catch it, and no one can visit. I was babysitting my 7-year old Grandson before and after school. It's a DCFS violation to have him here. We're having an enormous problem finding him before and after school care plus transportation at this time of the school year. Thank you, Alden!
Make sure you have plenty of Plastic Gloves, Clorox Wipes and Lysol when you bring your loved one home! Get a commode and put a garbage bag in the bucket for easy cleaning. Wear gloves for everything. Spray everything, including flushers, toilet seats, cell phones, light switches, etc. Put Clorox Wipes out to use to clean hands. Hand sanitizers don't work because they are alcohol based. You need bleach. So much more to learn. I sure didn't need this!
Patients who are bed ridden and have C Diff are constantly re-infecting themselves because they are given no way to wash their hands before they eat. Just some Clorox wipes, Lysol, or a clean bucket of water and lots of soap would do the job. They are lucky to get their diaper changed in here, much less get something to disinfect their hands! Once infected, they get it over and over. Then they bring it home when they get released.
A person died when I came to visit. I told an attendant, and he said that it happens there all the time. They don't seem to realize that some people come there to get better. At $34,000 a month, I would expect more.
Wake up Alden! Don't just put 2 patients with C Diff in one room so they can re-infect each other. I'm finding it's easy to get rid of, and that doesn't include getting rid of the anti-biotics! If you gave the patients a way to clean themselves, and also clean the rooms properly, you wouldn't have this problem. Lysol gets rid of C Diff in 3 minutes.
Finally, if your loved one is here to die, it's a good place to go...