I want to say what a great BMW dealership....I was traveling from Cincy and had an issue with my clutch...and Kevin Marshall the BMW tech was A+...he was able to get me fixed and back on the road in an hour....without his help and the team there....I would not have made it to the Dragon s Tail and on to the BMW riding school....thanks a bunch Kevin and the entire team at Alcoa!!!!!! Much Appreciated!!!
Thank you guys for the excellent customer service. I found the side by side I wanted. I hadn't expected such fast efficient delivery. Thanks to you, we headed out to have fun today!
My experience was great. Everyone was very helpful. Purchased a Can-am Ryker and could not be happier.
Jeff, Brian and Jill were fantastic! 5 stars+.
Very easy buying experience and the guys in the parts department were great. Will definitely be back for the second purchase.
Thanks to everyone that put up with our questions. Y'all were great.
If you're looking to buy a motorcycle I highly suggest buying from Alcoa Good Times. Great customer service from Brian Henderson and Jeff! Thank you guys
Great experience. Staff is personable and knowledgeable. Jeff and Brian were my go-to throughout the process. Any questions I had through e-mails were promptly responded to. Will continue to deal with them in the future. Thanks guys.
I do not usually leave reviews unless I have had either an incredible experience or absolutely terrible one. I can truthfully say that everyone at Alcoa good times has been a pleasure to do business with. I was in the market for a new Sea Doo Spark and after countless hours of research and calls to dealerships, I was pleasantly surprised to find the AGT was going to give me the best deal. I met Jesse from the sales team and was instantly impressed by his demeanor and knowledge of the models. I never felt pressured into buying like at other dealerships. Jordan the finance manager was also very knowledgeable and answered all my questions about extended warranties and the battery program they offer. After 9 hours on my Spark I had a cooling system issue. I took it in under warranty and Eddie and Justin took great care of me. After finding it was a water pump case issue and that the wait time on the part would keep me off the water for another weekend, Jay the sales manager truly went above and beyond and had them take the needed part from a floor model. I was back on my Sea Doo the next day! The parts and accessories guys have been great too. Drew will do what he can and the prices are usually what amazon offers. I can not recommend these guys enough if you are looking to get that next toy. Great job AGT and thank you.
Jeff is great! They have everything you need and more!
Had a great experience! Brian and Jeff are awesome! They treated me like we were old friends (this was my first time here). Highly recommend.
I just purchased a Ryker from here & couldn't have had a better experience!! Awesome staff who were very knowledgeable, courteous & prompt with everything involved in the process! I've been to other shops around town but this place beats them hands down, if I ever purchase another, this is where I'll go! Thanks again Brian & Jeff!! You guys are awesome!!
The finance officer Jordan gave me the run-around when it came time to give me back my warranty refund told me he was going to call me several times and didn't I haven't bought a motorcycle from them in a while in the pants I bought two bikes I like Charlie the owner very well but his staff is liking Steam customer service
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