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M
3 years ago

Staff were extremely rude when I called to inquire...

Staff were extremely rude when I called to inquire about what constitutes an emergency room visit for a certain condition. I don't understand the rudeness when I was trying to make sure I didn't go in there with something that was not actually an emergency, in order to not place a higher burden on their staff. I later spoke with a supervisor who was very kind, but it seems like the majority of the staff are not. I don't understand the cruelty administered to someone who is clearly trying to do things the right way. Where is the compassion? The care? This is NOT a hospital that I want to get any care at it. It honestly seems like it would be preferable to die. If they are treating patients with simple questions in this manner, how are they treating patients who are actually in the hospital receiving treatments?

B
3 years ago

I was not the patient. I was " family ". ICU visit...

I was not the patient. I was " family ". ICU visits
for 20 days. The staff at the Check-in desk made every day a bit brighter! Gail is an awesome
volunteer! Caring and warm! ICU Dr. Hartsell
is caring, compassionate, warm and keeps u
informed. ICU team is wonderful!! The therapists
r great! I am impressed and very proud to have
had the team here to care for someone I luv!!!
...

J
3 years ago

The nurses and check in staff were very nice and p...

The nurses and check in staff were very nice and professional. However, I had to BEG for a cup of ice water and come out to hallway to ask to use restroom bc no one had checked on me for hours unless the heart/bp monitor set off an alert. The doc said "your bloodwork came back fine" when they never TOOK any blood. INspect what you EXpect with this place. Especially if you have insurance.

J
4 years ago

Terrible. Was refused x-ray twice for my back. Fin...

Terrible. Was refused x-ray twice for my back. Finally went up to VA to find out by REAL doctors that I needed surgery. Albemarle hospital will hire students that didn't graduate and the only reason I know is because a friend of mine failed her courses but knew the director of the hospital so she was hired on. Be very careful when going to this hospital.

B
4 years ago

08-27-2021.

08-27-2021.
PLEASE TAKE YOUR LOVED ONES ELSEWHERE PLEASE
Got here at exactly 5:30 pm with my mother and baby sister who needed to have a check up .
Front desk lady was already very rude speaking to my mom loudly even though I was right there translating .
At 6:30 they took us back to the room and gave her medication and took x-rays
It is now 11:30 and we are STILL waiting for them to come back with those results .

G
4 years ago

I would give this hospital 0 stars if I could. Mos...

I would give this hospital 0 stars if I could. Most of the "doctors" here are students. The two on the 2nd floor are the worst. If you value your health or a loved one, then stay far far away from here. Drive the extra mile and go somewhere else.

B
4 years ago

This is the worst experience I have had at a hospi...

This is the worst experience I have had at a hospital. Went in for a routine procedure. We waited for 4 hours while the hospital was almost empty. Seemed like we were just forgotten about. The procedure should have taken 20-30 minutes but instead took over an hour. After the procedure ended, we were forgotten about again and had to wait another 3 hours before speaking to anybody. I was told this whole process takes 3 hours max, in and out. I ve now been waiting for 8 hours and there s no end in sight. This hospital must be hilariously mismanaged. I have no idea what is going on. If you want to discover how angry and anxiety ridden you can become, get a routine procedure from this horrible place. 0/5 stars.