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E
3 years ago

Great lounge! This is huge lounge for internationa...

Great lounge! This is huge lounge for international flight!! This is located in front of a exit of connection gate from domestic flight. The reception is the concourse floor and the lounge is up floor. There are many sofas, bar counters and tables so easy to fine to relax! There are not only refreshments but good foods for lunch. It s very clean and of course the bathroom is very clean. You can prepare your things before your long flight. Great lounge!! I hope you relax here!!

Y
3 years ago

Internation lounge :

Internation lounge :
Maple leafs lounge are a pretty good standard worldwide. Always pleasant to hit one of them.

The Dorval one has everything you would need:
-Quiet
-Showers
-Comfortable

It feels nice to be there. Pretty comparable to a Lufthansa Senator Lounge.

On the critique side:

- Food (Maple leaf lounge tried to improve lately on their food but still very tasteless) . Still way better than American lounges, no comparison. At least they are trying

-Wine: this is Canada , I don't get that we get served Californian wine in a Canadian lounge. This is an opportunity to discover Canadian wines . And there are some good ones . They are expensive but the lounge is one of the best way for travelers to experience the richness of our culture. So please Air Canada , stop with the Californian wine.

4 stars because of food and wine .

D
3 years ago

3 stars only compared to fence lounges worldwide h...

3 stars only compared to fence lounges worldwide however 4.5 stars compared to north american ones in general. Food is Ok, when you ask a latte from the bar it s really excellent. Shower is ok ambience is cozy.. Beautiful view with the huge windows...

C
3 years ago

Love

J
3 years ago

Bad attitude from the person at the front desk. It...

Bad attitude from the person at the front desk. It s obvious she doesn t like her job and doesn t care about guests. Doesn t even want to listen to what we had to say, just submissive and condescending attitude.

R
3 years ago

1 star as of my current posting because I can't ev...

1 star as of my current posting because I can't even get access to the lounge yet. Everyone be prepared, they open at 9am on a Sunday (and most days) - note the Plaza Premium Lounge is already opened.

Mom and I were thinking we could get to the airport early to enjoy the lounge as our flight departs at 11am. Needless to say that dream has been throughly quashed for the next 20minutes until the pinched-faced-hates-the world-attendant opens the door!

I don't even care that it's opened at 9am!!! What really pissed me off was the fact we got YELLED at by this (censored) attandent. She basically ignored us for the 5mins we were standing out there, throroughly not giving a damn, then tried to shoo us away then followed up with an incredibly crass "9'o clock!!!! It's ON THE DOOR!!!!!" Like we were some idiots. Definitely not the treatment you'd expect from flying business, or flying any class. Couldn't she have nicely said "the lounge doesn't open until 9"? Instead of screaming at us?

I don't care how nice the supposed "revamped" lounge is, if the people you hire to man your front desk is anything like this lady...well, good riddence.

F
3 years ago

Asked how to get access to the lounge and got told...

Asked how to get access to the lounge and got told to go around. Staff was in a bad mood. Had left the national bank lounge because it was too full. Maple leaf lounge was simply unhelpful to a point I rather wait at the general waiting area vs getting into that air Canada loubge.

N
3 years ago

Pro

D
3 years ago

Very nice lounge. It wasn't busy during my stay (m...

Very nice lounge. It wasn't busy during my stay (midday on a Tuesday). Transition from breakfast to lunch was happening, so there were eggs, sausage and hash browns, followed by veggie pasta and flatbreads. The Japanese noodle bar was being prepped while I was there. Alcohol is served starting at 11:00.