AHR Mechanical Services Review

Scheduling with Alex was a breeze! He was very friendly and worked around my schedule! I will for sure be using AHR for all my AC needs!

From my first phone call to AHR to the completion of the initial service, it was top drawer. Got an email reminder of the service date, a short bio of the service technician being sent to do the work, and an on-time arrival.
Chris Reeves was our service tech and was very polite, patient with my questions, and informative. Was very careful moving his ladder around the house (which my wife appreciated).
I came upon AHR by seeing their truck in the neighborhood, and since I wasn't thrilled with my previous HVAC service company. I gave them a call. I think I found a real winner. Try them. You won't be disappointed.

I have been a satisfied customer for over 10 years and am never disappointed with the great service and professionalism of this company. I highly recommend them! It is always a pleasure speaking with Calvin and my technician, Christian, is outstanding and so efficient and knowledgeable. This is a dedicated family-owned business!

Jarvis and Chris worked respectfully of each other as well as of our home. They called ahead, as indicated they would and were on time, according to the appointment. They were friendly and courteous, knew their business and were diligent to clean after the work was accomplished. They were what we have, over the years, become accustomed to and appreciate with AHR.

I have know this company for so many years! It s a great family business and has been family owned for 52 years! Great company and I would recommend it to anyone I meet. They have great customer service and have a welcoming feeling. They always look out for the best in you. Definitely 5 stars!!

AHR Mechanical consistently provides excellent service! Chris Reeves and team take the time to explain things in a manner that is understandable, and clearly identify available options. I've used AHR Mechanical for years and will continue to do so. Thank you!

Good communication, on-time, knowledgeable technician, always a pleasure.
Gary Mehok
Scottsdale, AZ

I had Derek Franke out today to perform my fall maintenance....and what a pleasure it was having him here.
He was very informative and showed pictures of concerns he had with my unit.
He did a great job of cleaning my blower wheel and compartment (with before and after pictures) and also installed me a surge protector to help protect my electrical components. He also informed us of things we may need to pay attention to, and things that may be needed in the future but for now the unit is running great!
It was obvious that he was very educated in his profession by how thorough he was, and how well he explained things.
I highly recommend AHR and Derek! We look forward to having him service our unit for years to come! DEREK ONLY PLEASE! :)

Thanks again Derek!

We have been using AHR for a lot of years and have always had positive results. But yesterday when it was 105 degrees our air conditioning decided to quit working. I called AHR and even though we live out in the rural county area, they were out within an hour or so. Chris was so nice, friendly, knowledgeable and tried to explain everything he did to solve our issue. Thanks for fixing our system, thanks for having great service and thanks for all your employees who do a really super job.

I really appreciate these guys. They know their business. Besides making sure everything is working correctly now they let you know when things are getting to a point of letting go so you can either fix it now or know to prepare for it.
It's nice to know these guys have your back when it comes to the AC and furnaces.
Their techs are so knowledgeable, thank you Nate.

Very professional techs (Chris and Jay). No pressure to do their recommendations. They did what we asked swiftly.

This is a great company and my go to hvac contractor! They always go above and beyond to explain things. Omar who recently serviced my system was great, thorough and professional. I would highly recommend this company and Omar!

Leigh (Lee) was prompt, professional, and explained the entire process. I'm very satisfied and would recommend AHR Mechanical Services to my family and friends.

AHR was recommended to us by my parents, and grandparents, who have been using AHR for decades! We have had nothing but great experiences with them. We purchased a new home last year and had them come to check out the 19 year-old unit. They told us the unit looked great for its age and they didn t need to do anything. Our bill was $0!!!! Then a year later, our unit had some minor issues on the first 110 degree day. They came out after hours and repaired it quickly. They are amazing, honest and professional. I highly recommend.

I have been a "Cactus Club" member for the past 4 years. AHR helped me through some tough misconfigurations from the initial installers....not caused by them. I renewed my Cactus Club membership for 5 years. Today they came for their semi annual inspection. I was surprised they recommended 3 different replacements to the toon of ~$800. I was able to get a second opinion and most of the recommended actions were not justified. I provided minimal information to the alternative vendor. I am truly disappointed by these results. I am on the hook until 2021 with AHR but will be cautious with any suggested recommendations for service. Also, the quoted prices for today's suggestions were out of line from the second opinion.

By far THE BEST A/C company I have ever had at my house!!! Scott was very professional, explained everything in detail in an educated manner and NOT RUSHED! He truly was sincere and concerning about my a/c unit. To say I was impressed is an understatement. Thanks Dave for referring them to me. And to think what I would've ended up with knowing the variety of company's out here in the desert.

Recently, my wife and I decided to replace our air conditioners (2) and heating units(2) so we called four prominent companies in the area to give us bids. We were impressed with A H R s bid, products and personnel. A H R s were on time, professional, efficient and courteous. Because my attic entrance way is very small, the area around the entrance suffered some damage due to lowering and raising equipment through this small space. After the installation job was completed, one of the installers returned and repaired my attic entrance way. A month after the installation, we discovered the air condition unit was running almost constantly. We call A H R Mechanic Services and a repair person was dispatched the next day. Again we got efficient and expert service for the problem was diagnosed and the repair part ordered. On the date scheduled, the repairman returned with the proper part, installed it, checked to insure that everything was operating properly.
It is a pleasure doing business with A H R Mechanic Services.

I've used AHR to service my homes over the years and they continue to provide the highest quality service with staff that are informative and honest with their customers. Chris Reeves (...not the Superman one) took all the time I needed to explain the issues and answer my questions in a straight-forward fashion in a clear and concise manner. In Phoenix AC is critical in the summer months and I can always count on AHR to keep my family cool.

I have been using AHR for many years and find them to be honest, easy tol with, and easy to communicate with via email and their website. Their technicians are prompt, professional and personable. I highly recommend this company.

AHR has great customer service and follow up. They provide great analysis of your systems current condition and options on how to keep it properly maintained. When my a/c went down they scheduled a technician the same day.

Chris Reeves from AHR Mechanical recently performed a service check up and coil cleaning on my AC unit and the service couldn't have been more pleasant. Chris was great at explaining everything, on time and the cost was very reasonable compared to other companies. My unit is performing better and I feel confident AHR will keep my AC cooling the house all summer! I've used AHR Mechanical for years and they are always prompt, have knowledgeable service techs, and reasonable prices. I would highly recommend AHR for any of your heating/cooling service needs.

Serviceman, Justin was professional, knowledgeable, and friendly. He did not try to sell me anything not needed. He tood pictures of my attic floor to show me I may have a rodent problem. I have used AHR for approximately 10 years and belong to their Cactus Club. Would not use any other company

AHR is a life saver.

Before a friend recommended AHR I had spent more than 2 weeks, on and off, waiting for repairs for a unit that never got repaired. Then the professionals at AHR came by and fixed the issue right away. They were on time and polite, as well as competent.

I have used AHR ever since for maintenance and repair. They are quick to schedule, are responsive and responsible, do a great job, and don t pitch, cheat or run up the bill.

I have total confidence in AHR and in my air conditioners.

Reliable company with trained polite service men who show up on schedule and call before they arrive and know how to take care of the problems and how to prevent future problems,

Derek was professional and courteous. Great service. Extremely nice young man.
Would recommend.

They're always able to schedule me in an acceptable time frame and they're really good about communicating ahead of their visits - including the name and a photo of whom to expect at the door. Also, Omar is the best service guy. Clean, courteous, and explains everything.

I was very pleased with the work of the service man , Jason, that he did for us. He was polite, very informative and efficient on the work that needed to be done.
Lee Coffman

Derek with AHR Mechanical Services went above and beyond my expectations. He performed my pre-season HVAC tune-up with utter professionalism and explained everything perfectly. I would highly recommend him and AHR Mechanical Services!

5 days later, Omar with AHR Mechanical Services performed the pre-season HVAC tune-up at my new house and also went above and beyond my expectations. He exhibited the same professionalism and thoroughness in his explanations as the previous technician. Again, I would highly recommend him and AHR Mechanical Services!

Julie was ever so helpful and every time I called she answered and got someone out asap! We have used them a few times for several locations and we will continue.My boss even used them for a new air conditioner.

Mike came out to my house to look at our heating system. He is Knowedgeable. Respectful, and has Great customer service. No pressure sales. They offer a wonderful maintenance program. We look forward to using them again in the future for our HVAC needs. Highly recommend.

Darold Eddy was very professional and had a great knowledge of everything. Would definitely recommend him and this company!

We've been AHR customers for the past 13 years. Mike and crew have always provided straight-up advice, they've been extremely responsive, and their service team has delivered a high level of dependable service. We returned from a lengthy summer trip this week, and discovered our AC unit was laboring under the summer heat.. Julie, Chris and Leigh have been superb with quick-response service calls and we're in great shape tonight!

Leigh Benz, as well as all the other technicians at AHR, have always
been on time, professional. patient, helpful,and informative.
We are confident working with him!
Rick Rademacher

As before, Leigh was VERY helpful and responsive to our
questions!

Prompt, courteous, professional.
Excellent company!

AHR Mechanical Services consistently provides excellent professional service!

Great service! Techs were on time, conscientious, respectful, informative and did the job right. Office staff was courteous and very responsive. Love these guys!

Michael was prompt, courteous, and clean! Gave me options to make an informed decision.

Our Technician was Chris Reeves. Chris was very thorough in his assessment of issues and worked quickly to remedy. Quick response time and always appreciate AHR and their service

AHR Mechanical continues to give us good, prompt , courteous service inspecting our heating and a/c equipment!

the two young men who repaired my air conditioner were neat and efficient. they were very nice and friendly and made the visit pleasant.

I have used AHR Mechanical Services for three years now. Darold visited my home on 12/08/2017 to install a new thermostat (based on a lengthy phone call with me, Darold determined the thermostat was probably no longer working and needed to be replaced). After inspecting my heating system, Darold determined that the thermostat had been damaged by an issue that was caused by the AHR tech that had visited my home in mid-November to conduct the fall inspection. Darold corrected the mistakes caused in mid-November and did not charge me for any of the work Darold performed to get my heat pump back in working order.

Had Derrick out today, Nov 22, 2019, to determine e why the furnace would not turn on and why the thermostat had error messages. He tested the system and determined its was a faulty thermostat, which was replaced. Derrick was courteous, clean,listened and followed appropriate steps plus did various tests to assure the system was operating correctly. A good AHR representative .

AHR has been my a/c co for 15 yrs. They are very professional and give great service. The tech's are extremely knowledgeable, especially Adam who goes way beyond to find solutions to my problems,

Appreciate being a multi-year Cactus Club member!! Great service from Mike Jagoda and all of the AHR Mechanical team.

Been a Cactus Club member for 5+ years. Best customer service who respond quickly to any problem. They just installed a new Trane system in our house. The Trane system is great but AHR is greater for their service. Highly recommend AHR Mechanical

On-time, very pleasant tech. Explained what he had done. Checked to see how I wanted the thermostat set. Cleanup well and secured the gate before leaving.

This was the best experience ever during my 13 years with AHR. the technician, DARRELL was the best of the best. he was totally courtesious, extremely knowledgeable, when asked a question he responded quickly and intelligently and diagnosed my two a/c units perfectly . he even found a problem that shall be corrected which others have not found. AHR is wonderful BECAUSE THEY HAVE A TECHNICIAN LIKE DARRELL. PLEASE ALWAYS SEND DARRELL TO ME TO DO MY CHECKUPS AND EVERYTHING ELSE REQUIRED. HE IS THE BEST OF THE BEST. YOU ARE LUCKY TO HAVE HIM IN YOUR EMPLOY.

Service was prompt, thorough, and efficient! I appreciated all the information they gave me about their evaluation!

I am a loyal customer (3 units purchased on 3 houses, Cactus Club member). VERY UPSET with news of installation on my home.I would like Mike Jago da to call me,
Darrin McReynolds

So far so good. Great very pleasant guys, knowledgeable, hardworking, trustworthy. Proof will be how well the new systems work.
(May have triggered turning off water heater while working and not turning back on)

AHR was great. Came during the time appointed, did all the work with no muss and fuss on my interior blower and outdoor A/C, and then quickly installed a new WiFi thermostat in the house. V happy with their services.

Chris is always a delight--very professional and efficient.

These people are great! Courteous, reliable, knowledgeable and they care about the work that they do. My husband and I have used this company for a number of years and have always been more than satisfied with their work. Chris Reeves was our service man and made sure we had a number of options to remedy our problem.

I have used AHR for service and installation of a new Trane heating and cooling system. Their service techs are excellent and well trained. Michael Jagoda, the owner, even came to my house to make sure the new installation met our expectations. I highly recommend AHR for all of your heating and cooling needs.

Butch and Josh were very respectable and explained what should to be done by showing me the photo of the blower. By cleaning the blower
it would enrich a clean air flow in the house. I feel they are a asset to your AMR Mechanical. Thank you

Nathan and Michael were very quick, friendly and professional. They helped with explaining the repairs. I would recommend these two gentlemen to all my friends.

One star out of five is way too high for this company.

When a bad review is left, then a family member of the company leaves a five star review right after that, you should probably think twice about ignoring the bad review.
UNBELIEVABLE what just happened here!!!! Especially in the dead of summer. So much for customer service. Mike, who identified himself as the owner of this company could NOT have been more rude if he tried. We have ONLY used this company at our business for years and when we had an issue, because the cooler went out (that was replaced last summer) With the type of industry we work in, it's IMPOSSIBLE to run the business. We would have to shut down for the week which is not even an option.
In a nutshell, the technician came out, said we needed a new motor and it would take a few days too order. Really? He said we needed to talk to Mike about this. We did so and he was very blunt, rude, arrogant and said he needs his tech out on other calls and cant help us today. I was pretty shocked. We even asked if WE went up the street to buy the motor could the tech put it in? Once again NO... I think the thing that disgusts me the most right now is just how he spoke to our owner. We MUST have air today. NOT NEXT WEEK or later in the week, but TODAY...and this was very possible, because we were even willing to do half of their work by going to a place and buying one.
END RESULT: My guys went and bought a motor, stopped production on our business and installed it themselves. We are up and running cool air now, however my company, the entire industrial complex I work in and anyone we know, I will absolutely NOT recommend this place. It's actually very sad that they did that. Good luck!

Omar was very professional. He explained my options clearly and provided excellent service

AHR is high quality service provider of AC & Plumbing. They are what I have been looking for in quality honest work. OMAR is the best tech.

Thank you very much for coming out for my grandmother Carol K. She says she had wonderful service and would call your company again for any issues.

Jarvis did great work and was helpful with future a.c. issues
Thanks for fixing up the a.c. unit
Terry

Pleased with the courteous and friendly tech. I have been a customer for at least 15 yea rs

Great response time and service, and knowledgeable and friendly personnel!

My husband and I signed up for the SRP (our electric company) $65.95 summer air conditioning check up and Randy from AHR Mechanical came to our house to do it. He was fantastic! He let my husband (I'm afraid of heights!) accompany him to the roof and patiently answered all questions as he went thru each step of the inspection. He told us what would need to be replaced and when but didn't pressure us to buy anything from his company. I definitely would recommend anyone who needs a thorough, professional and honest evaluation of their air conditioner.

Rep was professional and knowledgeable! Very polite and went over bill and services provided!

Fantastic service in every aspect!!
The gentleman who does our service is superb!

Chris came out to our home today to check on our new AC unit to make sure it was running as it should ( Spring check up) and answer any questions we may have.
Chris was extremely professional ,answered all our questions even offer some advise on how to use our unit to get the maxim benefit for our family.
I highly recommend AHR Mechanical Service and Mr. Chris Whitehead on his professionalism and outstanding customer service.
Eleanor Johnstone

I have worked with AHR Mechanical for almost 10 years. The owner Michael Jagoda personally went over HVAC options with us when our old unit died in 2005 and got us what I feel was the best possible option within our budget. Over this past ten years I have found this company to be consistently honest, reliable and easy to contact. Overall a great family-owned company in the valley.

We have been clients for 30 years. AHR does quality work and stands behind their products. We would not consider any other heating and cooling service. The service we had this week was HVAC maintenance. The tech arrived early wearing a mask and shoe covers. He completed the work in less than an hour. Very professional and courteous. Would rate the service a 5 on a 1-5 scale (5 being exceptional).

We had a duct "separation" at a T Junction in out attic. I tried to tape it up to get us though the summer, but my patch job wasn't hold. AHR gave me an estimate and came out and fixed it. They came in under the original estimate. Each time I have used AHR for my AC, I have been very pleased and happy with their service. They definitely have a loyal customer from me.

AHR Mechanical did an inspection today and found some serious issues. Nate was our technician and I explained my mom just came home from the hospital and she wasnt doing the best and she has very strict rules on how things should go ...lol. He was extremely patient kind friendly knowledgeable and professional. He made a very difficult situation turn out extra great. Nate also gave us several options so we could afford the repairs and a great quote on a new unit should we decide to go that route. He called his office and I spoke with the manager and the accounts receivable person and both were so pleasant and nice to deal with. It made my mom very happy and she said they were very honest and honorable. She liked Nate a lot and said there are many companies who take advantage of seniors but she completely trusted Nate with his sweet and professional disposition. We have used a few companies over the 20 years because she likes to compare but we always come back to AHR because why use others when AHR always does the best and have the best people. Others in the past have not been honorable and took advantage of her with pricing and not being truthful. She said shes now comfortable never trying anyone else and will just let me call AHR. Everyone there we have worked with over the years have been great but I hope Nate continues with AHR!

AHR is always reliable, quick to respond to my calls for assistance and highly ethical in their business practices. They have been my go to A/C and Heating company for many, many years.

They came out right away and kept working even when it started raining. One guy blocked the rain while the other guy welded the repair. Great service and friendly!

Omar came out as scheduled and explained what the actual problem was and made recommendations for it to not happen in the future. The invoice even had the same explanation for the issue and recommendations on it so I could keep it for my records. The next day I thought my furnace had broken down again simply because it was so quiet. Will not use any other company. These people do what they say they are going to do and for a reasonable price. Awesome experience from the initial call to completing the job.

I Had Derek Franke here today, 11/21/19, to help fix the heating side of my heat pump. Not only was he thorough and very informative, he clearly explained the issue and fixed it in no time! He is a true asset to this company and I hope he services my unit from here on out.
I would 100% recommend this company and Derek especially! What a well rounded young man and gentleman.

The AIR FAMILY ARE THE BEST. Our air went out on a Saturday and within 30 minutes they were there to fix it. They got it working and came back on Monday and Tuesday to fine tune everything.
Thank you Eric, Chris, Darold,and Mike for all you did to keep us cool.
Judy Edwards

Mike at AHR Mechanical went above and beyond to handle my problem with honesty and integrity. Thanks Mike.

I had an issue after the install of my new heat pump. I called the office and they sent someone out within 2 hours and made the necessary repairs. Great service!

This was a great experience. My technician was Chris Reeves and he took time to explain everything very clearly so I understood exactly what was happening with my ac unit. He helped with the repair that made the most sense at the time. He also shared pricing and finance plans that would help me in the future. I would recommend AHR and Chris to anyone looking for great help with their heating and cooling needs, class act all around-

We had an annual service done by AHR which was sponsored by SRP. The technician was thorough and let us know about the problem we were having with our unit without trying to sell us anything. He told us how we should best pursue the repairs as it was still under warranty and what type of costs we should expect. He was correct in all the information he gave us. I was really impressed with the time he took to explain the problem and give me honest answers.

We have used AHR for over 20 years and they have never failed to deliver on service, price, quality.

I have been a customer for more than 10years and have been consistently
delighted with the service we have received from AHR including Mike the owner, his technicians and the office staff. The work has always been done on time and to our satisfaction. They have often gone above and beyond to
to please us. We have recommended them to family and friends who have also
been pleased with the service they received. Their charges are transparant
and fair with no unexpected add-ons. All in all I would recommend this company to anyone.

We've been using AHR for more than 10 years. They are always helpful, reliable, professional, always on time and never pushy. I recommend them highly.

My son recommended AHR to me. I am really impressed with the quality of workmanship. This company puts the customer satisfaction first.

Chris Reeves came right out the same day my AC stopped working and he found the problem and fixed it quickly. He was very informative and very fair. I trust AHR

This was the first time using AHR Cooling and Heating. The service specialist, Leigh was very professional and explained , in detail, the items that need attention. He prioritized the items, assuring me that the work that still needed to be done was not critical at this point, but needed attention in the near future.
Thanks to Carol Ginsberg for suggesting AHR.

The AHR Tech was on time, friendly and very knowledgeable.

i've been with ahr since'03 and have had routine service and a replacement of unit. well pleased with the service not only when things go well, but when a problem is encountered, they made it right. jim jawor

AHR has been servicing our AC & Heating for more than a few years now. Their techs are knowledgeable, friendly and responsive to questions. If they are ever in doubt they check in with Michael, the owner. I have no reservations recommending them to friends and neighbors.

Kerry

When we first moved here to Arizona 8 years ago - I checked out the reviews for AHR which were very encouraging. When they first came - we were definitely impressed with the technicians and service. After they came and said everything looked good, our next door neighbors had a different company come a day later to their house. Their technician said they would give us a free service inspection. After the inspection, they told us 3 different problems we had but they could fix them for a considerable amount of money. Thus, we have continued our service with AHR and continue to be impressed over the years.
We were glad to see that our technician was Christian who came again this year. We highly recommend him and this very impressive family run business that does not have technicians that receive a commission.

AHR technician Omar came out for our end of summer AC service. Omar is very professional, friendly and knowledgeable. We'll make sure to request Omar for any future service.

Christian was the best. He had the problem diagnosed in about 30 seconds, and fixed in about 10 minutes. Very polite, knowledgeable, and professional young man.