Advocate Christ Medical Center

Advocate Christ Medical Center Review

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S
3 years ago

I had a family member that had gotten shot securit...

I had a family member that had gotten shot security was the person that I had to deal with don't know if he was RACISTS or what was going on but this young man just lied in my face and told me that there were five family members up stairs with my cousin, and that he also called his partner the other guard to tell him to have my Aunt call me because I could not go upstairs. Guess what he LIED HE NEVER CALLED HIS PARTNER !!

J
3 years ago

Drove in from several hours away for a specialized...

Drove in from several hours away for a specialized surgery. We had a 5 day stay with no issues other than occasional short staffing for the nursing crew. Staff was professional and friendly, room updated and clean, parking plentiful and free if you self park. Food choices in cafeteria are wide ranging.

J
3 years ago

I was there back in August 4,2016 till September 1...

I was there back in August 4,2016 till September 13,2016 I had some good doctor's & nurse's take care of me in the ICU. I WISH I REMEMBERED THERE NAME'S THE ONLY DOCTOR I REMEMBER IS DR.DOHERTY. I remember on my b/day on of the nurse's that was careing for me surprised me on my b/day with a cake & a cared. I so wanted to cry but I didn't I was just so happy that she did that for me because I had been feeling down & sad. But I just wanna take the time out to say thank you guys from my heart

c
3 years ago

TERRIBLE. Do not go here unless you're a block awa...

TERRIBLE. Do not go here unless you're a block away dying. Otherwise you will be waiting in a random hallway for hours and hours. Came in for pregnancy concerns and waited literally 6hours just to get spoken to by a doctor. Over the course of those long hours waiting, nobody ever came up and asked if everything is ok, do we need anything, things like that. Nope just have a seat and somebody will talk to you later. Asking for help gets you nowhere either. You don't get taken seriously unless you're seriously ill or injured. Just curious why this billion dollar hospital doesn't make it a priority to transition guests in and out effectively. You would think they would be capable of handling the patient load, but no. Oh they have a really nice state of the art conference center though so that makes my experience better, right. This place is a joke

D
3 years ago

Came with a family member that was vomiting ,diarh...

Came with a family member that was vomiting ,diarhea, and seizures. Sent home. After follow up with our family physician we have to get further testing . Our doctor was upset that the ER did not dothis testing. ER is in basement of parking garage. They don,t help you when you get there. You have to leave your sick family mem ber by finding your own wheelchair. They don't even give you a wheelchair when you leave. I had to hold my husband up to help him out.

j
3 years ago

If I could give this hospital a rating of 0, trust...

If I could give this hospital a rating of 0, trust me, I would.

My dad called 911 this morning and went to the ER. He previously went to Christ Hospital and 1.5 years ago because he had a stroke, and we had an awful experience with the staff and care they provided. Today, he was wheeled out to the nurses station and was left there. They are still doing tests on him; yet, they wheel him out to the nurses station, and leave him there? Update: my mom just texted me saying that my dad literally peed in the hallway. There is no privacy.

It s disheartening to know when a loved one is sick, but it s even more painful to know that hospitals, which are institutions to prove care for patients, aren t caring for their patients. My dad is old, and I live in a different state and just bought plane tickets to take care of him because this hospital is not showing the kindness that needs to be shown to our elderly.

A close relative of mine has worked at this hospital for over a decade, and they have seen the lack of care and passion these healthcare providers have. Witnessing it first-hand sealed the deal for me in that I m spreading the word to family and friends to not go to this hospital.

I m sure there are healthcare providers there that do care and are wonderful, but because there are so many that don t, I would rather find a different hospital than give this one my business.

Please, if you love anyone in your life, do not send them here. Give yourself less worries and heartaches, and go find a different hospital for your loved ones.

U
3 years ago

Love this hospital, it's very clean, the staff is ...

Love this hospital, it's very clean, the staff is extremely helpful and professional. Probably one of the best hospitals I've been to. The emergency room is rather quick, and they have an awesome pediatric center. I would recommend this hospital.

J
3 years ago

I recently was discharged from Christ hospital for...

I recently was discharged from Christ hospital for I was admitted for Labor and Delivery. From the time we entered the doors until the time we were bringing our new bundle of joy to the car we received excellent service. All doctors, nurses, techs, and cleaning personell throughout our stay were super kind and very helpful. They explained everything that they were doing and very knowledgeable when answering the questions we had. Our rooms were very spacious which was nice when we had company/visitors. The linen was changed regularly and the rooms were very well kept and cleaned. I would highly recommend this hospital and plan on returning back there if we are blessed with another pregnancy!

A
3 years ago

I moved and I drive out of my way to come to this ...

I moved and I drive out of my way to come to this hospital. THEY REGISTER PEOPLE RIGHT AWAY. EVERYONE IS SO HELPFUL AND CARING. I normally hate hospitals .Yesterday I had a horrible experience at Silvercross hospital in New Lenox I left the E.R. over there after 4 hours and them not even getting registered properly or any help. I left that hospital and went home and called my doctor ...she said I have to go back to the E.R. So today I decided to drive 50 min out of my way to get better care.. Thank you to everyone at Christ Hospital... You never let me down. For anyone who has anything bad to say about Christ Hospital E.R. All I have to say is try going to Silvercross in NewLenox .. where they make you wait 2 hour before you even get registered and they treat people worse than animals..

J
3 years ago

I was at the er waiting for about four hours and h...

I was at the er waiting for about four hours and half I never saw a doctor so I end going to another hospital. The guy at the registration was really really rude. He kept on screaming at me you don't treat some in the er like .

D
3 years ago

This hospital is horrible. I can't believe Christ ...

This hospital is horrible. I can't believe Christ is in the name. They are hush hush about the policies of late term abortions. When someone aborts a child if the child is still alive they will take the baby to the utility room to be left there to die. This information was given to me by an employee who has worked for this hospital.

C
3 years ago

I want to say a big thank you to all the nurses, d...

I want to say a big thank you to all the nurses, dr's, and everyone here for helping my husband Marvin. He has been in here for 2 months dealing with getting an LVAD put in. With everything him and I have been thru in the past two months it is so nice to have caring people in a great hospital. Thank you all so very much, u don't know how much we appreciate everything u have done.

J
3 years ago

I brought my 18 month old son to the pediatric eme...

I brought my 18 month old son to the pediatric emergency room and the triage center was filthy. I honestly felt like just sitting in the waiting area my son would catch something else it was so dirty. Another staff member asked the woman taking all your billing info why they haven't had anyone clean, she said since they fired the one guy who typically does it that it doesn't get clean anymore. Very poor excuse. The only reason I'm giving it 4 starts is because of the staff. From the moment I walked in the sliding doors we were taken care of and the staff were so sweet and gentle with my son. The entire staff is the only reason I gave 4 stars. However, the lack of cleanliness is not acceptable.

S
3 years ago

I checked in 7/18/19 at 11am because my contractio...

I checked in 7/18/19 at 11am because my contractions where 2.5 min apart, was put on monitored to track contractions which did show I was in labor, I had steady contractions and my body was doing what I was suppose to. I was 3cm dilated got checked an hour or two later that showed 4cm. Then the nurse walks in with a bag, I asked what that was she said pitocin I said I didn t wanted that. She said that s what my dr. Wanted. They where trying to convince me about getting an epidural but I just hate the side effects I had with my first pregnancy. I wanted to speak to dr. And explain why I didn t wanted it. My second pregnancy I had a all natural labor, no epidural. I wanted to have an explanation why the dr wanted to use pitocin on me if my contractions where real close and my water wasn t broken yet. Well nurse still went ahead and put the pitocin in my iv. I was trying hard to control my pain naturally but because the pitocin I am guessing was making my contractions farther apart now nurse the to pump it up again then after some time they got farther apart again they pumped up the medicine again, at that point they checked me again and was only 6cm and the nurse would only walk inside the room just to pump up the medicine and I was like this is only going to get worst for me, it s only going to get my body too tired that once it s time to push I won t have the energy so as much as I am against the epidural I gave in, everything was good, no pain, I was finally able to relax, nurse came in a couple of time to have me move a little to one side. Well I started feeling pain again, strong pains, I even pressed the epidural button and it wasn t working, here she came back and I told her please don t pump up the pitocin I can feel this pain already and I am screaming every time the contractions come, she still pumped it up. It was hell after that, strong contractions I couldn t handle anymore, I was screaming in pain every time a contraction came & epidural was not working, I kept telling them I was in pain, finally nurse decided it was time to call the anesthesiologists again to check and yup the needle had moved so another epidural had to be done. Gave birth 7/19/19 at 1:10. I just wished dr would of walked inside my room, explain what she had in mind, if I was ok with what she had in mind. Communication would of made my labor experience better since I felt like I had no say and no control. On 7/21/19 I was back home when going to the bathroom a piece of meat was hanging from my vagina, I didnt wanted to pull cause it wasn t a blood cloth it was pale, smelly, 1 and half inches thick 4 inches long and I am sure longer if I pulled more. So I went back and yes it was a piece of placenta. I felt like the whole room smelled so bad after they pulled it out, I was bleeding lightly but it smelled so bad I just wanted to shower, kept apologizing for the smell coming out of me. Got an ultrasound done. It seems like nothing is left inside of me this time. On Thursday I have a appointment so they can check me again. I just hope that nothing is left inside me, I am still bleeding lightly, the smell isn t as bad anymore but I fell is still a bit off. Imma continue to check on smell hoping it s starts going away if not back to getting checked again. Out of my 3 pregnancies, one being a natural labor with no pain meds, this was the most painful one and the scariest. I am still a bit scared I can get an infection but hopefully everything is good. No more kids for me after this experience

l
3 years ago

Went to one of Christ's Urgent Care and they direc...

Went to one of Christ's Urgent Care and they directed me to the ER. I knew going in it would take a long time to be seen. However, no tests were conducted except a bladder scan. Went in for not being able to empty my bladder. They referred me to a urologist and told the nurse that they thought it might be an obstruction with the kidney (s). Aside from not being able to void only every 19 - 24 hours you can imagine how uncomfortable that is along with very bad back pain . The urologist asked if any scans or tests were done I said no and he ordered an ultrasound of the kidneys. Because my insurance is Blue Care Direct I am limited to Christ/Advocate facilities all of whom are backed up for weeks and the Hospital itself until September. Your Lockport location can do the scan except the urologist office said that can't give me a referral because they were told no. I then spent hours on the phone with BCBS and then Advocate Physician Partners Group who referred me back to the urologist office (keep in mind this is where the problem started). Had the ER doctors done their job in the first place I might know what my issue is as of this writing. Instead I am not only in a great deal of discomfort but pain. I found a facility in Chicago Ridge that will do the test for less than what my co-pay is and by next Wednesday. Won't be signing back up with this organization. It's run half ass and I have been less than impressed with any of their doctors.

M
3 years ago

They have given me a referral for this hospital (u...

They have given me a referral for this hospital (ultrasound pregnancy) I arrived at my appointment on time which was very early and they did not attend me. The reason was because I brought my daughter with me and she could not enter, and I understood that someone came to pick her up so I could go to my appointment. Later they tell me that they cannot attend me because I need an interpreter since I do not speak English very well. (I told them that someone could help me with that and they tell me it has to be someone certified from the hospital)
Finally I told them that it was only an ultrasound and usually they never give results to the patient that day, it is the doctor to whom they give the report. Finally they did not attend to me, I lost my day, the reasons did not seem fair.

M
3 years ago

This is the most horrible experience I have had in...

This is the most horrible experience I have had in my life. I got to the hospital emergency room yesterday October 11th at 5pm. It is now 6:06am and I have yet to be seen! What a horrible place to be! I will never return here! Just slow and horrible. Didn t even offer me a cracker or even a bottle of water. So disappointed.

N
3 years ago

Been here since 6pm and it's already 12:30am and I...

Been here since 6pm and it's already 12:30am and I'm still here with my wife. Just for a doctor to come their excuse of the nurses is dr checking other emergencies. How longer do I have to keep waiting ?

a
3 years ago

Jennifer at Medical Records at Christ Hospital has...

Jennifer at Medical Records at Christ Hospital has an attitude problem and no respect. She would not allow me to speak to someone else. Nor would she let me explain to her about an issue I was having about submitting a file online.

T
3 years ago

The nurses upon my ER visit were awful. I could no...

The nurses upon my ER visit were awful. I could not stop vomititing and I am 13 weeks pregnant. I waited an hour before even seeing a nurse once I was in the room. SHE DIDNT EVEN KNOW I WAS PREGNANT. The whole place was dirty and people were using my room and coming in an out like a supply closet. I was dehydrated, sobbing, vomiting, and no one cared about me or my baby. Apparently they only care if your 15 weeks or more.

Only reason they got two stars were because the doctors were very pleasant.

F
3 years ago

One of the best experience I had with an advocate ...

One of the best experience I had with an advocate Christ hospital, the pediatric department was amazing, from the front desk to OR. I really appreciate all the staff's efforts to make our experience above and beyond.
I can't say enough good things about this hospital, I my self work in a medical field and the staff is well trained like a fine-tuned machine. Once again thanks a million.

G
3 years ago

3 years ago, my mother had an anursim on one of he...

3 years ago, my mother had an anursim on one of her main veins leading up to her neck which gave her stroke-like symptoms, but fortunately was minor. According to the doctors, no signs of brain damage was present. She was in the hospital for 2 weeks getting exams after exams. She had a nurse she says was a male who attended her so well. I wish she remembered his name. According to her, she has never received that attention from a Nurse. He was so caring and considerate of her she was thankful.

N
3 years ago

Worst HOSPITAL EVER!! My son fell and bumped his h...

Worst HOSPITAL EVER!! My son fell and bumped his head and passed out (9months old) came in the ambluance in all , they made us wait a whole hour yo register they were taking kids who were coughing before my son. Then my son began to fall asleep the nurse told me its okay for him to fall asleep after hitting his head then had the nerve to tell me 14 people were infront of me!! I had to leave and take him to the best childrens hospital in chicago (40 mins away from me) CHILDRENS MEMORIAL HOSPITAL. They rushed him in right away. Not to mention as i was leaving someone came in who got shot and had blood up and down the elevator and halway and all the janitors kept saying they are not cleaning it their busy! Smfh just disgusting!!!! DO NOT COME TO THIS HOSPITAL!!!!!!!

R
3 years ago

I got rear-ended yesterday and came here to have t...

I got rear-ended yesterday and came here to have the whiplash treated. Everyone from the intake person Miriam to the registration person Tanesha, to the nurse who took my vitals Nicole, to Doctor Kerwin and his assistant Maricela, were wonderful. They were friendly and professional. & I was out of there in less than 2 hours as a new patient. Would definitely return.

D
3 years ago

I have a relative on the six floor, so far the nu...

I have a relative on the six floor, so far the nurses that's taking of my sister was very nice and helpful, they answer my questions and explain what the therapy procedures and how long it will take so it make her feel tired. The only issue I have is that the staff stay on their cellular phones , that's unprofessional maybe because its on the weekend.

s
3 years ago

If I didn't have to put the 1 star believe me I wo...

If I didn't have to put the 1 star believe me I wouldnt. Evrytime I come here the wait time for the emergency room is longer and longer. Sitting here for 7 hours now and just been called from the waiting room to a bed in the hallway. Won't be coming to christ. Better off going to any other hospital.

A
3 years ago

Me and the resident had a problem he kept wanting ...

Me and the resident had a problem he kept wanting my precious newborn baby to get the hepatitis b shot. I tested negative for hepatitis b and STDS. I complained and still never received a call back about how I was treated. But they sure did send me a bill.

l
3 years ago

PLEASE, DO NOT GO TO THIS HOSPITAL!!! The staff is...

PLEASE, DO NOT GO TO THIS HOSPITAL!!! The staff is EXTREMELY rude, lazy, and uncaring! You will DEFINITELY have a horrible experience because they take in too many patients for one, for two, their staff is TOTALLY DISCONNECTED from EMPATHY, and the idea of QUALITY SERVICE!! I suffer from Epilepsy, and after 2 grand mal seizures over the course of 2 hours in the waiting room, they finally moved me from the chair I kept falling out of in the waiting room of the ER to a gurney in the hallway of the ER where I was left for 4 more hours to have a total of 5 more grand mal seizures before I was EVER seen by a Doctor!! My husband said he would've moved me to another facility if he wasn't so afraid to take me out of there due to my repeated seizures! For one, you never leave a person who has grand mal seizures in a chair! For two, I never received any medicine, an EEG, CT scan, or any tests!! When my seizures finally subsided for 2 hours, and I came to, I found myself being stared at by EVERYONE else in the hallway of the ER (patients, visitors, staff, janitors, etc.)! Of course being epileptic, I was just trying to figure out where the hell I was in the first place! I have had this condition for years, and I tell you: I WILL NEVER GO BACK to this hospital EVER IN MY LIFE, and my husband knows to pass it up next time!! I did not feel safe or comfortable in their ER. It took for my husband to tell me what was going on as I fell in and out of seizures; thank god for him because my husband said he only seen a Dr. twice; 4 hours from being taken to the hallway of ER, and then 5.5 hours from the time of that first Dr.'s hallway "stopby." I get they're busy, but there is NO EMPATHY, PROPER OR QUALITY PATIENT CARE, nor CONCERN PRACTICED in their ER! DON'T WASTE YOUR TIME OR MONEY, PLEASE DON'T!!!!

2
3 years ago

First of all, I have to say that past experiences ...

First of all, I have to say that past experiences with advocate health care have not been good. However, Christ medical center has topped the cake for this. A family member was discharged and the items of clothing and personal belongings of my mother had been sorted and held by one of the nurses who I will not name. One of her belongings was missing and she recalled packing every single item in her bag before discharge. I call the RN station in hopes maybe by chance it would be up there. The Rn was in no help and had absolutely no sympathy as to helping to look for my mothers belongings..however one of the items that was missing was conviently found but one of the others was not, which was an item that cannot be replaced. The last person to go through the bag was one of the nurses on that unit. I m am sick to my stomach that someone ESPECIALLY a staff...A NURSE!! would even have the idea of stealing from someone who is sick. You are supposed to trust the staff and nurses to take care and protect you and your loved ones. So if you want honest, caring, and loyal nurses for yourself or loved ones, think again. VERY sick to my stomach and disgusted by the actions of this staff at christ in this situation. I will continue with this issue further.

l
3 years ago

My son went into the er for a mental health issue....

My son went into the er for a mental health issue. We were put in one of the beds along the walls in the hall. I understand it is a trauma center but we had no privacy and it was a delicate matter! Also we waited over 20 hours for them to find him a bed! I sat on a uncomfortable chair with back issues for over 20 hours! I understand they are busy but that is ridiculous!!! The staff tried to accommodate but they are understaffed!! They need to rethink they way they handle patients! They are people not cattle!!!

O
3 years ago

I've had two incidents with Christ Hospital and th...

I've had two incidents with Christ Hospital and that have yet to take responsibility for either the first one I was dropped in the ultra sound testing and end up with a huge knot on my temple and bruising on my whole right side and the second while under anesthesia with a tube down my throat they said I got this huge big lip from biting my lip while under anesthesia and having a tube I can't ever go back have pictures before and after and Christ has done nothing

j
3 years ago

I came in with pain in my stomach unable to keep a...

I came in with pain in my stomach unable to keep anything down. I was 4 months pregnant. My friend and i came in to the emergency room, not kmowing there were different sides to the hospital. We stay in the suburbs, but christ is where i go for my care. We get there, as soon as we pull up we were greeted at the car by a security guard with a wheel chair. He politely locked the wheels and he helped me onto the seat. While explaining to my friends how the 24 hour valet parking works. As we walked into the emergency area the security guard said "ma'am have your ID and insurance card ready for the clerks." I had them out. We got in and the clerk instantly says "your pregnant?" I shook my head, she instantly called the pregnancy emergency room and they sent someone to get us. We waited all of 5 minutes. The escort came, she took us to the right side and instantly put me in a room. She helped me into the bed, asked a few questions and a few minutes later the nurse walked in. She took my vitals and asked questions, told me the doctors would be in shortly. She gave me a gown and blanket. As well as my friend one. A few minutes later the insurance lady came in, had a few papers for me to sign and told me she hopes i feel better. The doctor came in a few moments later. He had them start an IV after finding outid thrown up for the past few hours and i was having stomach pains. In total i had 3 IVsin that day, 3 cups of ice, crackers and juice. They made sure i could keep stuff downbefore letting me go. I didnt have a single issue with how they took care of me and what was done, some of these reviews in the negative seem very false, esespecially since the hospital has been remodeled and done in such a way that you must go on on the ground level and there is a security guard there and waiting.

A
3 years ago

The facility was clean, but the staff was very unh...

The facility was clean, but the staff was very unhelpful. I got lost several times and asked numerous staff members (not doctors for clear reasons) about directions to PICU, and they lead me in all the wrong directions. The hospital is getting way too large.

M
3 years ago

I had 3 major Surgeries at Christ Advocate. 2013 -...

I had 3 major Surgeries at Christ Advocate. 2013 - 2014
1) Aortic Dissection - Sept. 2013
2) Hernia Repair - Explored for 2 hernias & Repaired 4 - Nov. 2013
3) Lower Abdoninal Aortic Dissection - February 2014.

These people were phenomenal in all aspects of my care and recovery.
Dr. Tattooles and his staff were remarkable. DJ my nurse - what a Gal !
The only complaint I have is the cost. But that's natural based on those with insurance now paying for all those who don't have it.
Thank you Advocate Christ Hospital. You saved my life.

D
3 years ago

Everyone and ER very day have above and beyond for...

Everyone and ER very day have above and beyond for me! Getting my meds, my food and warming it up if needed, helping up with bathing me. Just everything. I m very fortunate to have the people I ve seen since I ve been here, Thank you!!!

S
3 years ago

I used to work at christ in the emergency unit. Du...

I used to work at christ in the emergency unit. During this pandemic I saw the nurses stop taking temperature at the door saying they stopped doing it, while they gossiped behind the plastic shield for them, while I was out in the open. Also they told me to stop cleaning the wheelchairs because it was wasting the wipes because we were just using it again. The last thing that was the turning point that made me quit because I felt this place was unsafe is a young girl complained about side pains and was hunched over. I took a wheelchair and gave it to her. Next thing I know an emergency nurse grabbed me and pulled me into a room stating only the elderly should get the wheelchairs and make the young people walk, because, " I wasnt the one pushing them around. But if I'd like to I can do it for them." At this point I was furious. Seeing how things weren't taking seriously and being handled right. I dont even want to give this place one star. I worked there for over a year. Saw many things. Most cameras do not work and I've had multiple please dent my car and turns out most of the cameras dont work.

N
3 years ago

The heart failure clinic provides great care for u...

The heart failure clinic provides great care for us.
However, for over two years I have not seen one Black nurse in the clinic. They recently hired nurses and nurse practitioners in the clinic. None of them were Black. I understand the hospital does not or has not hired any Black nurse practitioners in the entire hospital. This is a awful practice.

For numerous decades, Oak Lawn has been know as a racist community.
It's unfortunate Black patients don't see Black nurses in the heart failure clinic. I hope to see a change in the near future.

H
3 years ago

My father has been hospitalized twice over the pas...

My father has been hospitalized twice over the past 3 months, with heart and other issues. I cannot say enough about the kindness and quality of care provided by the nursing staff at Christ Hospital. Courteous, thoughtful, kind and attentive. Every single nurse I have encountered really cared about my dad and his well being. They also do a great job answering my questions and keeping me informed.

G
3 years ago

Very capable Doctors, RN's and staff. I have hated...

Very capable Doctors, RN's and staff. I have hated hospitals most of my life due to their lack of caring and utter incompetence. But Christ Community gave me a new outlook on not only hospitals in general but with Millennials as well. Very well staffed and all had a smile and worked like a team. Very thankful.

L
3 years ago

This hospital is wonderful. This was the 4th hospi...

This hospital is wonderful. This was the 4th hospital my father has been admitted to in the last 6 months and Christ hospital is by far the best. The nurses are AMAZING. They are respectful, couteous, knowlegeable and patient. He was on two different floors during his stay and the nurses were wonderful on both floors. The doctors are excelent. They called me when i was not at the hospital to keep me posted and returned my calls when I left messages. Even the people i worked with in social services were knowledgeable, helpful and nice to work with. I don't want to forget to mention that my father was very happy with all his meals.
They also have a great communication system that I've never seen before. The nurses carry this a little black phone and whenever you ask a question or ask to see a doctor they use the phone to get your answer or get what you need.
In my opinion Advocate Christ hospital has a beautiful, clean facility with an excelent staff including Drs, nurses, social services, and food services.

d
3 years ago

I have had 3 children born at this hospital and 2 ...

I have had 3 children born at this hospital and 2 were pre-mature. My daughter had a series of operations over a 4 year period to remove a tumor from her spine. And in my opinion the care here has been exceptional. The NICU care is great. Now my wife and I have had some issues with a few of the nurses and doctors but once we informed them that we will not tolerate being disrespected or talked down to, their attitude changes. Everyone has a boss and we are not above moving up the chain of command to get the results we want and deserve. People only do to you what you allow.

C
3 years ago

I'm on my way home from Christ Hospital and let me...

I'm on my way home from Christ Hospital and let me tell you, I've had the best experience I have ever had as a patient in any hospital ever! I have been a patient at their MFM clinic for months and have always had the best experience with the best doctors and staff. I came in Thursday 3/9/16 to my appointment and was admitted. I spent the last 2 days here and absolutely everyone, and i mean everyone was very considerate and extremely respectful! From the cleaners to the doctors, everyone needs recognition in the labor and delivery department! What a phenomenal staff! You all work extremely well together! God bless you all!

c
3 years ago

Since the moment weve been here, its been horrible...

Since the moment weve been here, its been horrible. First off, my boyfriend was transferred here from south suburban hospital for a broken neck. C2 and c3. He layed in emergency for hours. While in emergency where it was unsanitary and disgusting where be layed someone died next to him. They had him in like some sort if closet, where all their mecical stuff was, because they would walk in and out. Also sink with blood in it from dead lady. Real nice. Still laying in emergency for 11 hours till he got a room on ICU 4th floor a.k.a jail..., then waited another hour to go get MRI. It seems as if these "young girls" dont know what there doing. Security is rude. They dont keep patients visitor comfortable while here. Finally since being here since thursday my boyfriend went for his surgury at 11am yesterday. So then we went to 3rd floor sirgical waiting area. Suppost to be 3 hrs of surgury. Well well well, what do u know 230 comes around and they come out to tell us they dont have the right instruments and our waiting for a tool... They finally began about 345pm for surgury. We waited in waiting area.. About 730pm neurologist comes out to telk us surgery went good and someone will come get us to talk more. Hours passed and nobody came. Finally, a lady asked what we were doing. Well they already took my boyfriend up to ICU and didnt tell us
930pm at night we come up to see him through icu... Hes in a ton of pain and its like torture here

J
3 years ago

My father was taken to the ER it was packed but th...

My father was taken to the ER it was packed but the nurse we had was so nice and accomodating, she offered us water, Graham crackers and even a turkey sandwich. Checked with us often and let us know about his test results on a timely manner

A
3 years ago

I was there visting a relative on 7 floor west bui...

I was there visting a relative on 7 floor west building. The nurses that worked with my relative were very short tempered and not concerned with patient safety. After my relatives procedure no one came in to do post op vitals or q2 turns not one time. My relatives IV had been pulled out because the call light and nasal canula were wrapped around it. The nurse was in the room when this happend and stepped over it and walked out and never returned to clean it. The bed sheets where bloody and after asking four times if they could be changed I ended up doing it myself. I was there to vist not to work. The cleanliness of the patient room was very dirty during my three day stay there not one house keeper came to clean the toilet or mop the floor NOT ONCE. The hospital in general the upkeep was terrible the bathrooms for the guest smelled like the zoo and dirt was 4 inchs thick on the floor and the toilet was stained (during my whole 3 day stay the same stains where there). The Security guards where rude they did not knock on the patient room door and busted in and said all guest have to leave now and stood there till they left (we where not loud or disruptive at all) so to be treated that way was horrible. The patient mother cried because of the conditions her son was hospitalized under. I am a nurse in another state myself and I have never seen care so bad in my LIFE. I even embarassed that my relative was hospitalized there. It was so bad I wouldnt even bring my pets there to be seen about. I seriously thought about calling the local news station.

A
3 years ago

I've been trying for at least 2 hours to schedule ...

I've been trying for at least 2 hours to schedule an MRI. I've been passed from department to department and I've been left to solve the scheduling problem on my own, with no knowledge of their internal systems.

I'm led to believe that they are too big to actually care about patients.

J
3 years ago

We love the doctors and staff. Billing department ...

We love the doctors and staff. Billing department sucks. They keep changing the account #s and billing gets so screwed up. Rude to talk to. My husband called to have me put on record to talk on his account. They have no record. This is not the first time this has happened. Can t wait for my husband to go on Medicare so I don t have to deal with them.

Advocate Christ Medical Center

Advocate Christ Medical Center

3.4