Hidden fees - they tell you there is a monthly ch...
Hidden fees - they tell you there is a monthly charge, but do not tell you there is a percentage fee from your overall payroll as well.
Extra long wait times - to reach customer service it takes 1-1.5 h of hold time. there is a option for them to call you back ... but it is a longer wait.
Penalty - if your payroll is short a penny it is $200 penalty fee. If you close an account with them and to get your T4's it is $200 fee as well.
Their location in Quebec is now closed. For small business owners
I recommend using Quick Books and Square services to replace ADP forever.