Adelaide BMW Review

Love the styling of the latest BMW M series, front grille design looks angry.

Very high standard of service in all areas of the business. The staff make it a pleasure to deal there and they do try so hard to keep you as a customer happy. You are indeed made to feel welcome.

Just sharing my experience with this dealer. Bought a car unseen from Adelaide BMW as I normally trusted BMW dealer. Nego and paper work process is typical and easy no drama there.

As usual sale person assured me car was very new and i trusted that. 2020 complied with only 5000km.

Car arrived Sydney later and I found some wheel curb rash and stone chips. Thats totally acceptable as its a used car although this was never mentioned by the sale person.

The unacceptable thing is there is a big white mark on the dash that reflected on the windscreen. I see it within 5min sitting in the car. And it can not be cleaned or removed.

Contact the saleperson and he said he had no idea.

So from my point of view, they either never check the car probably or trying to sell the car no matter what.

If i know about this mark I would never made this purchase. I have to take this car to my detailer and he confirm that the white mark has been baked in on to the dash and can not be removed. At the end of the day, i have to find my own way to cover up so i can not see it any more.

In the mean time, Adl BMW made no effort to make this right, will not compensate my time and effort to cover it up. Saleperson suggested that they already discount the car and asked me if I want to take it to another detailer. However, i found its not worth my time any more as i know this can not be fixed. And the dealer has walked away from this case.

At the end its probably my fault for buying the car unseen but I advise potential customer to be careful when dealing with this dealer. Avoid my mistake.

The sales team was so friendly, welcoming and knowledgeable. Made me feel right at home. They were willing to bargain, and were extremely honest without being pushy. I walked away with a better car than I had planned to buy that fit my budget perfectly. I couldn't be happier to give them my business. Scott is an absolute legend and the team are very professional.

Unknowledgeable, unprofessional and poor to little management. Spruik Premium selling, kids following a word track like robots on a premium motor vehicle. more interested in following steps than listening to the buyer and selling a vehicle. Got the exact same car in VIc $8k cheaper.

Went in for air bag change ended up over heating and loosing coolant. The work shop
Found radiator split and hose. Young lady in
customer service hunt a new radiator for me
Got the work shop team to fit and get us on our way. Great work Adelaide BMW.