I live in an ACER building for 20 years with my mother we pay a non-economic rent and for 3 years we have been asking for the replacement of the window from the room that ke from the terrace, but the answer ke is given to us we cannot change it because the costs do not they are low and the engineer does not give the possibility to change the window. These are the conditions nowadays - the window does not close at all - the drawer that closes the upper part of the shutter has fallen and lands. - in order not to let the cold in we have to keep the entire shutter down. And all this in order not to change a French door
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Disastrous and listless staff. Impossible bureaucracy that not even a crossword puzzle: nobody helps you to extricate yourself. Non-existent assignments, if not for some "lucky" ones. You have time to die.
I would put 0 stars if he could. When you call them for maintenance they never answer the number, only if you leave a message on the answering machine, they divide the calls to be answered. SHAME ON YOU. We are in a city like Bologna, but you are of the .......
Those who deal with people by appointment are educated, but the system is painful, like much of the bureaucracy and Italian laws, I don't go into explaining my problem, but I know what I'm talking about
ATTENTION ........ GARAGE To all garage renters with acer. Immediately cancel the utilities .. they have managed the garages to yespark which is always available where they do not ask for guarantees condominium expenses stamps etc ... The price is cheaper I pay more than 100 for the exact same garage .. with yespark (acer) 76.50 forever .. do some math .. Simple fast with the app you do everything ..
Are we kidding? We have a semi-unsafe building declared by a specific operator of yours, and despite the fact that we are falling apart, no one does anything, no one has been seen again. Tenants are also a damage to the health of others, no one does anything. You call to make a complaint and they don't even answer, but if by chance they answer they don't even move. But you are completely out ... But what are we? Beasts of burden?
I live in an apartment building, very large, I'm disabled, IT IS REALLY A SHAME, having to pay a rent of almost 500.00. In addition to all other utilities. An administrator who is a GREAT CAFONE, You never see, every month 190.00 Without doing anything.... Lifts that cannot be used for those who have to use a wheelchair ... I've been waiting for the GARAGE, for six years, and it's on the map of the apartment. All old pipes, water leaks from thermo, bathroom sinks, etc ... On the 5th floor, an owner has rented his apartment to some PAKISTANS, at least 7 people live there, the elevator is always and I mean always blocked by them, they break it CONTINUOUSLY, AND WE HAVE TO PAY ... LAST, IN ADDITION, there is also a shop tour and more. I have hard evidence to prove everything. The intercom rings continuously, always from these PAKISTANS. THE CLEANER IS DESPERATE FROM EVERYTHING THAT HE FINDS (BOTTLES OF BEERS, BROKEN EVERYWHERE, THROW EVERYTHING ETCC ...) .. I 100% INVALIDATE I HAVE TO CONTINUALLY SUFFER HUMILIATION, DAMAGE TO THE MACHINE, AND MUCH MUCH MORE ... THE ADMINISTRATOR, WHO IS IMPOSSIBLE TO HAVE A TELEPHONE CONTACT WITH HIM, THE MONEY IF POCKETS THERE, BUT IT DOESN'T EXIST .... IT IS NOW WELL KNOWN THAT WE ITALIANS ARE NULLITIES, ALL OF THESE NON-COMMUNITY HAVE MORE RIGHTS, everything is allowed to them, due ... IN PRIMATOS IT IS NOT ADMISSIBLE THAT A DISABLED PERSON CANNOT USE THE LIFT, IT IS IMPOSSIBLE TO HAVE THE WHOLE HOUSE with water leaks, cracks in the floors, (ever since I was given the house) but NEVER HAS NONE FIXED WHAT IS UP TO THEM. MAINTENANCE DOES NOT EXIST, SOONER OR THEN I EXPLODE ALL THE PIPES IN THE BATHROOM. BEYOND MANY MORE ... WITH A RENT OF 500.00 I WOULD PAY EVERY MONTH THE INSTALLMENT OF A LOAN FOR A HOUSE OF MY OWNERSHIP ... WHILE THERE ARE PEOPLE PAYING 20/50 ... I HAVE BEEN SHUT UP FOR TOO MANY YEARS, NOW YOU WILL COME BACK TO REMEMBER ME. In SUMMER, MOROCCAN TOURISTS ARRIVE, THEY ARE ABOUT 10 PEOPLE, WITH AT LEAST 6 CHILDREN, THERE IS NO DAY NOR NIGHT ... THEY DON'T KNOW WHAT IT MEANS "RESPECT, EDUCATION, CLEANING" .... IT'S AS IF YOU HAVE THERE IN YOUR HOUSE ... I could write for hours. IT IS SHAMEFUL HOW A PERSON WITH SERIOUS HEALTH PROBLEMS, INVALID, IS TREATED THE RENTAL COST, ETC ... WHILE WHO, SUB RENT, WITH SPACCIATORI, OR WHO, COMES TO HAVE TWO MONTHS OF HOLIDAY IN ITALY, AT OUR EXPENSES (ITALIANS), ALL IS ALLOWED .... WE DON'T NEED TO BE SILENT, ALTHOUGH KNOWING THE TRUTH, IF ALL TOGETHER WE FIGHT FOR OUR RIGHTS, IN OUR COUNTRY, UNION MAKES STRENGTH ... I forgot ... APARTMENT ASSIGNED TO THOSE PRETENDING TO BE INVALID, AND THEN USE HEELS FROM 20CM UP, MAKING VIDEO, PHOTO BOOK, FROM MISS WORLD .... JUST LOOK ON SOCIAL, I DON'T PUT NAMES FOR PRIVACY ... BUT THERE IS NOT JUST DECEPTION, THERE ARE VERY VERY BAD TURNS ... AND I, ABSOLUTELY DO NOT WANT, A SUCK OF THE KIND. I PAY TAXES, I ALSO PAY TOO MUCH THAN WHAT I SHOULD, AND IT IS MY RIGHT, TO BE ABLE TO LIVE IN AN APARTMENT, WORTHY TO BE CALLED THAT, AND NOT BE SURROUNDED BY PEOPLE WHO ONLY KNOW "STEAL OUR RIGHTS, OUR MONEY , ETC "... GOOD MORNING.
I have seen with hand from 17/07/2017 to today that in their updates for the ERP ranking there is a lot of confusion and bad organization, but for people like me who cannot afford to pay a rent from private individuals all in all with their faults and merits is useful and in the end you just have to stick to their rules. The employees are always very willing to deal with any type of situation that arises for each individual case.