Reviews 18
Filters:
Rating
Language
Sort:
Most recent
L
3 years ago

Came to replace my driving glasses that were stole...

Came to replace my driving glasses that were stolen with my car - was told (1) I was seeing a replacement doctor without being given a choice or told ahead time; (2) that my eyesight was just as before, which I know is NOT accurate because I can't see as well; (3) was also told they would put a "rush" on my glasses and that DID NOT happen - also turns out 7-10 days is business days, was not told that either. So here I am with no glasses to drive a car the police managed to return in 3 days - seems like an optometry business could do as well... I'm a extremely unhappy with the communication and lack of service.

A
3 years ago

The very first thing Dr. Thich said to me was that...

The very first thing Dr. Thich said to me was that she was not able to help me. That's never a good start to an appointment.

I tried explaining repeatedly to Dr. Thich that despite my eye condition, my vision can still be corrected with soft contact lenses. All I needed was an update to my prescription.

Despite me saying this, Dr. Thich didn't even bother to try to help me. She didn't do a refraction test, didn't test out different parameters of an updated prescription, or anything else. She did still try to charge me full price for a "contact lens fitting."

I kept explaining that other optometrists had not treated me like that, and instead tried to make my vision better, but she was adamant there was nothing she could do. She insisted "the data" said there was nothing she could do. Because of that she never bothered to try to help me. That's shameful.

Three days later I went to a different optometrist who, despite my diagnosis, tested several different adjustments to my prescription, and sent me home with two different updated pairs of trial soft contact lenses to test which one works best for me. Both correct my vision better than my current prescription from 12 months ago.

I'm sure that Dr. Thich is technically competent enough to have done the same thing and adjusted my prescription. She just couldn't be bothered to care and actually try. She did waive the cost of the "contact lens fitting" but only after I insisted that since she hadn't tried to update my prescription, it was unreasonable for me to have to pay for that. I left my appointment with her feeling terrible and completely ignored.

A
3 years ago

Dr. Thich educated me about the changes in my visi...

Dr. Thich educated me about the changes in my vision after an extremely thorough & efficient examination. You can use Zoc Doc to schedule appointments online if you prefer not to call. Great front desk staff! They were very helpful about knowing my vision insurance coverage beforehand so that they could give me correct pricing on frames I was interested in. Received multiple reminders that my frames were ready for in-store pick-up. Love their later hours as I can schedule appointments without them interfering with work.

D
3 years ago

The optometrist was clearly well-trained and an ex...

The optometrist was clearly well-trained and an expert in his field of study. He seemed more knowledgeable about the eye than my former eye doctor who practiced at the University of California San Francisco Department of Ophthalmology!

J
3 years ago

Amy was kind enough to adjust my frames that I had...

Amy was kind enough to adjust my frames that I had sat on the previous day. Expecting to be charged for her service, she told me no worries, and that it wasn t a problem -- it was my first time at AccuVision Optometry. I donned my glasses, now with perfect fit, and saw clearly how this small gesture of kindness was indicative of how she conducts her business as a professional, and, more importantly, a good human being. Thank you Dr. Thich.

J
4 years ago

I really lucked out here. Being new to San Francis...

I really lucked out here. Being new to San Francisco I just took a shot in the dark and AccuVision turned out to be a great little place. Very friendly and helpful front person and a patient, down to earth optometrist. Their website makes it easy to schedule an appointment and their glasses selection is great. If you like small and unpretentious, you'll love this place.

L
4 years ago

Amy is the best Optometrist I've ever had. Very kn...

Amy is the best Optometrist I've ever had. Very knowledgeable and personable. Her staff (niece) is also very helpful and communicative. Once, Dr. Thich had a conflict with an appointment I had booked - she called almost a week before my appointment and asked if I could reschedule. She advised she would keep my appointment in the event I could not reschedule. How nice is that? Most doctors would just cancel your appointment.

J
4 years ago

After 25 years of seeing various optometrists for...

After 25 years of seeing various optometrists for poor vision I can say the optometry service here was more than adequate. My contact lens exam was quite thorough and all of my questions answered.

P
4 years ago

Great experience. My previous ophthalmologist left...

Great experience. My previous ophthalmologist left me confused and gave me a false prescription. Dr. Thich was super helpful and clarified everything. Getting an appointment was very easy and the receptionist helped work out all the details with my insurance.

J
4 years ago

My 11 month old scratched my cornea and Dr. Thich ...

My 11 month old scratched my cornea and Dr. Thich (pronounced Tich) fit me in for a visit right away and she was friendly, thoughtful and gentle. I wish I had known her when I was a kid, for my previous corrective vision issues. Good eye doctors are surprisingly hard to come by. I would recommend her to everyone, she was that wonderful.

S
4 years ago

I m sure we can all agree that adjusting to the pa...

I m sure we can all agree that adjusting to the pandemic life has not been very easy. The disruptions to our daily routines and livelihoods have added heavy levels of stress and discomfort that make us have to view our days differently. It is always welcome, however, to interact within our new parameters with people who go out of their ways to make an experience as normal and pleasant as possible. That is what Dr. Lam and Dr. Thich have done. My eye exam was thorough and performed with care. Explanations were easy-to-understand and all of my questions were responded to with attentiveness and patience. They also have a nice and varied selection of frames (I m so excited about picking up my new glasses soon!)

AccuVision Optometry

AccuVision Optometry

4.3