Artur Oliveira

Review of AccuVision Optometry

The very first thing Dr. Thich said to me was that...

The very first thing Dr. Thich said to me was that she was not able to help me. That's never a good start to an appointment.

I tried explaining repeatedly to Dr. Thich that despite my eye condition, my vision can still be corrected with soft contact lenses. All I needed was an update to my prescription.

Despite me saying this, Dr. Thich didn't even bother to try to help me. She didn't do a refraction test, didn't test out different parameters of an updated prescription, or anything else. She did still try to charge me full price for a "contact lens fitting."

I kept explaining that other optometrists had not treated me like that, and instead tried to make my vision better, but she was adamant there was nothing she could do. She insisted "the data" said there was nothing she could do. Because of that she never bothered to try to help me. That's shameful.

Three days later I went to a different optometrist who, despite my diagnosis, tested several different adjustments to my prescription, and sent me home with two different updated pairs of trial soft contact lenses to test which one works best for me. Both correct my vision better than my current prescription from 12 months ago.

I'm sure that Dr. Thich is technically competent enough to have done the same thing and adjusted my prescription. She just couldn't be bothered to care and actually try. She did waive the cost of the "contact lens fitting" but only after I insisted that since she hadn't tried to update my prescription, it was unreasonable for me to have to pay for that. I left my appointment with her feeling terrible and completely ignored.