Absopure Water Company Review

These guys have great rates (if you have a Costco membership). The water tasted incredible. They come in and set you up with the cooler, which is also a reasonable fee for rental. I get the mineral water, which is more expensive than the others but it is worth it. I cook and drink with the mineral water but if you use it in your coffee-maker, you will have to clean it occasionally to remove the mineral buildup. I don t trust rap water anymore. I would highly recommend getting Absopure.

Yard dog trucks have headlights guys, please use them.

Only saving grace is the staff is very friendly.

If u can, avoid this place, long waiting time, I got appt 1500, checked in 15:18 and still here, now is 18:30

Not a good experience at all. Set up their 30 day "free" trial, person on the phone assured me that there was no charge, but they needed my credit card on file to start the service and it would only be charged if I kept the service after the 30 days. I started my 30 days on 08/03/15 and my credit card WAS charged on 08/31/15. When I called in to end my 30 day period citing this service failure, I was told something completely different than what the first phone agent stated. Regardless I asked them to refund me immediately based on their service failure and they said no refund would be done until all of their equipment was back. They scheduled 2x times to pick it up and THEY failed to show up both times. When I called I was told they were just busy but they still could not/would not do the refund until they picked up their items. Finally a call to them on 10/05/15 agent Tina said she could not do the refund but she'd make sure all items were picked up, which they were but again it took 3 scheduled trips and multiple no call / no shows!!! On 10/08 I got a supplemental refund, I was still shorted somehow (not much, like a dollar) due to their catty-whompus system. Just a bad experience, I would not ever give a credit card for them to "put on file". Their service failures are large. Do not recommend :(

Absopure Water at Hunters Retreat Spar complex Port Elizabeth is the WORST water bar I have ever experienced.. I was literally chases out of the store after being attacked by Papa, Mama & cub (it's a family business), falsely accused and called foul ("a stupid monkey"). All this infront of my two nephews and niece. I found myself having to explain RACISM and bad human behaviour when returning to the car. When all i wanted was a few ltr's of water and a service with a smile.

We have been getting Absopure water delivered for years. When it was getting difficult to carry cases home I signed up for delivery. Imagine my surprise when I found out it was cheaper than getting it at the grocery store. I am writing this reveiw because I saw their rating at 3.5 and I couldn't believe it. They are fabulous. Drivers are all very prompt and courteous. I recommend them very highly. You will love them.

I signed up for the program through Costco. It started off pretty smooth, but over the last several months I had had issues with my products being delivered on time, and if they are not going to be on time, I am not receiving a phone call to inform me of the delay. Every month I call to check the status of my delivery. As a customer, they should be reaching out to the customer to I form him/ her of any issues that arise. I have had the service for a year, but I am truly researching other options because of my dissatisfaction. I have also filed a complaint with the Better Business Bureau. They have never once offered to credit my account more that like $7.00 due to all the inconveniences. They are also suppose to be mailing out my bill each month and it's like I get a bill every three months. And then they want to charge my account $3.00 a month for monthly bills I am not receiving. I do NOT recommend this service!

O stars ! This is the worst shipper in my life . Nobody cares about the carriers that are picking up their product.
My driver arrived at 11.40 am ( he had 1 pm appt ) and left at 9.15 pm. When I spoke with the facility manager, she told me that she don't care and if we don't want to wait we can leave. They treat drivers like an animals there. Rude and incompetent people working there. If you want to loose all your ELD hours and whole day, that's the place you need .

I've never dealt with a more unprofessional company in my life! Like the last person, it was a disaster from the start. They don't honor their agreements, skip deliveries, charge your account without an invoice, the list is endless. I like the water but the customer service is the absolute worst.

Went in three hours before my appointment and was loaded within an hour. Don't know if I got lucky or this is the norm.

Warehouse manager is a most unproffesional person I dealt with.

Can't even get my water delivered as told by csr. The initial delivery was on time...never received water again. I called theytold me my delivery was cancelled but no one rescheduled....i was told I'd have a delivery on Monday and I'd get a free bottle...still no water. I have been waiting 14 days for water. I might as well keep going to home depot! Only my second delivery and the csr this last time was terrible! Not what i expected at all.

If there is another company in my area I will most likely switch to them or someone else, because this companies behavior stinks of incompetency.

This is the 4th Incident we have had here at the Academy. Terrible company, It took them a month to get our water cooler replaced. Each day we called we go told they will be there tomorrow for 4 weeks straight. THIS month I have called 3 times Tuesday I was told we would have our water delivery, Tuesday no water. They said no its Wednesday. Wednesday No water. I called and was assured They would have us the water In the AM on Thursday.. No Water on Thursday. Here we are Friday I see the water truck park in front of the school for about 5 minutes and then leaves. (NO Water) Will be using another water Company.

Drop and hooks ok. Very tight and no room. Staff is grumpy.

The parking lot for trucks it very tight and cramped

After getting in line walk to driver check in to check in. I was informed that they ran out of product. I wish I wouldn t have sat in line for an hour.

They allow employees to work when highly contagious sick with strep virus and abscesses!

Terrible service!! And they like to RIP you off....

Very poor facility management does not screen employees enough. Hired a crackhead who has a habit of stealing from work.

They were quick about loading the trailer but they messed up how I wanted to load it and and then I was overweight on my drive tires

This is a complete waste of time. Their racist & VERY self-centered. The job I was doing required 4 people instead they slaved me & my friend doing 10 pallets a day an they still weren t satisfied! Please I REPEAT please do not waste your time!!

Their water is horrible... I would give a zero if I could, We drink this in school every day and it tastes like how the bottom of a shoe would taste.

I ve been waiting 11 weeks for a refund check for empties returned on Jan. 7th. I closed my account due to missed deliveries and leaking bottles. I ve emailed customer service at least 7 times. Excuse after excuse after excuse. On Jan. 23rd I was told Absopure s policy was 6-8 weeks for refinds. On March 6th I was told, It should be any day now. Really?
If you re thinking of ordering from this company, I can t stress strongly enough that you keep looking. I order from Arbor Springs now - less expensive, never a missed delivery, and no dirty leaking bottles.