ABSCIS Pyrénées PAU Reviews

A garage with a friendly welcome, but open only during office hours and at too high prices.

Personalized welcome ; efficiency of the person in charge of receiving my vehicle and icing on the cake by recovering the car: it had been washed and all levels had been controlled !!

Very well received. Fast support. Staff listening and endorsement.

Home very friendly, only negative detail being the waiting time for diagnosis.

Excellent after-sales support at Abcis Pau .. Welcome and service at the top!

Support for my vehicle and quick repair. The person in charge of the workshop is really very professional and very welcoming. Quality service, I highly recommend.

Hello,

Very good reception
Competent, friendly and professional technician (sorry, I can't remember the first name)
They replaced the 2 rear tires on the 308 station wagon for me on 07/17/2020 (I will specify this so that the technician can recognize himself) just before noon to fix me, the technician took his break time to finish.
COVID nickel rule with vehicle disinfection before and after intervention.
Car wash carried out on the way.

thanks again

We went after 1 hour to see a used vehicle, shabby reception of the dealer, who left us in the park with the vehicle, in the rain, he was always on the phone he absolutely did not care for us , then at the end of 1 hour we decided to leave because we were disgusted then Mr finally left to come to inform us but we left.

Average reception for a review. Not the vacuum cleaner passed in the car, it was however the case before.

I leave the garage, great reception, very available people who take the time to explain to you, with a very fast care
A very responsive garage that I advise.

Correct car dealership ... Obliging to raise the secretary to obtain the duplicate vehicle key

A great success for the 2008 Peugeot. I could not resist as much as they have adapted the latest technology in terms of security BRAVO !!!!

Hello, I will not be forced to be a note 1 or 10 for the commercial advisor, he knows well about it, for the warranty extension the buyer says no it's not, no need to insist we know the practice. In short my Peugeot Traveler used to 31000 euros whose stop and start still does not work since 30.08.2019 despite a good programming back to the garage on 04.10.2019 very average reception barely a hello sales advisors (afternoon of heavy rain) not a customer in the concession after 40 minutes of waiting I am told to make an appointment, (it is still guaranteed 1 year), thank you to the concession ABCIS Pyrenees, sell your cars to make the SAV that report more. What a shame and the RESPECT of the customer in all this (I stop the I do not want to become unpleasant).

Excellent welcome. Thanks to Nicolas RIOUX for his listening, his professionalism and his kindness. It has perfectly met our expectations, which will obviously keep us loyal to this concession!
Martine ALVAREZ

Very good reception despite the current crisis

Problem on a 5008 bought used barely 1 month later. Technician at the top who ensured and we were able to recover the car 2 days later.

I recommend

Pleasant welcome but a pity that there are no vehicles on display while the pub is out
.....

Very satisfied when reviewing my SUV 3008. Very professional team, friendly and good advice. Really listen to the customer!

308 sw HDi 112 feline buy December 2016 at 84,000 km, Orthez concession. Car followed at billere. To date at 110,000 km, clutch replaced, noisy distribution replaced, wrong diagnosis, it was an accessory belt bearing, replaced. seat belt sensor replaced. Two front door tie rods replaced. Gearbox selector replaced. Braking problem, no faults noted by them while I just had more braking on big braking. Very unpleasant engine blow. In short fortunately everything is taken under guarantee but here I am to ask for the refund or the exchange to Mr Arnovi regional director, proposal of repurchase of 7000 whereas I paid 10000 8 months ago! They are thieves no more no less. Selling a car with so many problems is not worthy of a big name. Disappointed by the car and the Orthez and Billere dealership. Moral and financial damage.

Good reception, available. By cons car tires before 29000kms, unchanged limit of the wear indicator. Adjustment front not controlled or adjusted, (pulls right, steering wheel) subject discussed with the commercial, who did not raise anything, even asking the price, told me not to know him ... 'not even proposed a commercial gesture..at least for the adjustment of the front ... Damage loss of a customer, not advertising, because for the sake of gaining maximum under this dealership Peugeot Av Alfred Nobel In Pau, neglected these important points of safety. I hope that the state of the brakes will have at least been looked ??? During a purchase of this brand, I advise you to look twice before going, (very last place), to this concession, which I advise against ...
My son bought on the Pyr.Atlantic sector, 8 days before, a car of this brand has a Peugeot dealership, nothing to say, about maintenance and overhaul, (change done on what needed to be done) ...

Superb home and Romaric at the top we left with a C3 and a 508gt I recommend this dealership

came to choose my company vehicle, (paid at full price). hostess who blows and plague her colleagues. rightly, these do not deign to welcome a
client and go about their
occupations .. after 15
min wait, I am sent to a terminal, which does not work ...
tells me that if I want to see the vehicle I have to go on the internet .. not even 5 min
to devote myself to present the vehicle and its possible options.
Thanks to this concession and their idea of commerce and hospitality, my
next vehicle will not be
a peugeot.

A little bit of a wait, but it's worth it.
Efficiency, availability result I made an appointment

Car taken care of very quickly and repaired during the day.

Passing Pau, I had a serious problem with my 3008 GT: radiator pierced by chippings. My vehicle was brought to this concession. The workshop manager Philippe took charge of the vehicle. This is a person to recommend who went out of their way to repair. Garage of high quality with efficient staff.

Home very pro and excellent responsiveness: immediate change of the defective part without RV. Perfect.

Excellent hospitality, rapid diagnosis, accurate advice and explanations from the workshop supervisor and the examination technician. No billing. Was able to leave quiet on Paris.
Very pleasant surprise of a "Parisian" motorist

Very good for the mechanic garage on the other hand the director of the agency does not know the politeness

Always very well received, pleasant and efficient staff! I recommend.

We are well received with competent technicians, the reception staff are smiling and kind

Thank you to the Head of Workshop who took my vehicle 3008 in emergency due to damage suffered by my vehicle during an accident the day before. The dealership did not win anything for this security-related audit, but it gained my recognition and loyalty for future interviews.

Thank you very much for your welcome !! worry at the exit of the highway, I called the team who asked me to go without an appointment. Received without waiting, they diagnosed the breakdown, and let me go for free !!! a free service !!!! thanks again ;-)

Once you have bought a car, everything is very complicated ....

Nice welcome, friendly staff and fast service: I highly recommend this garage.

Home correct in this Peugeot in Pau. We bought a car, the commercial was very natural and pleasant.

Excellent welcome and immediate care of Pierre-Louis in the workshop. As a bonus a vehicle rolled and the smile of the entire team. Thank you gentlemen, do not change anything!

I was told that it was necessary to wait 20 minutes and I stayed 1h20 !!!!!!

The team is professional, attentive and friendly. You can go to this concession you will be well received.

Very satisfied and very competent in the workshop service regarding my 3008. Thank you to the workshop manager. I recommend this concession, eyes closed.

Home deplorable service opportunity. With my budget of 10,000 I did not interest them at all. I was even laughed at the nose when I dared to say that I had 10000 of budget for an occasion and I was launched a reflection: "with this budget goodbye".
We did not even take the time to make an estimate and was told a price orally by denigrating the competition.
As I arrived at the end of the day, I was not even tested on the park. I am offered a vehicle far from what I expected and far from my budget by constantly repeating that I was doing a business. The service opportunity just wanted to sell by not caring at all for my expectations.
To summarize, I absolutely wanted to buy a 208 but given the reception I received, I went to the competition.

Very professional and pleasant during the purchase of the vehicle.
The vehicle was like new.
I really recommend ABCIS!

it is very annoying that the Peugeot garage is not a vehicle to lend to replace my vehicle in maintenance. Especially since I had asked for the appointment. Bad luck there was work in the hall with workmen who used pneumatic gun.

Deplorable telephone reception! I don't want to know about the rest ..

They are strong for sale but when there is a problem under manufacturer warranty and opportunity not easy to have a quick repair and no courtesy vehicle available. I am very loyal to the Peugeot brand and the next will buy it from another dealer

Purchase of the new 208 looks 100 hp in this garage.

We see that he knows his job well as able to answer any question about the car either in mechanical or electronic level.
A great professional love of his craft.
Thank you to Sebastian

Catastrophe, my car at the end of the day and so big problem to go to work.
Nicolas Rioux, takes the case in hand and communicates to me the next morning the very precise diagnosis of the breakdown and the estimate. Seeing my difficulties, he struggles to get the coins and repairs the next day and all that with calm and courtesy.
There are nice mechanics!

Home deplorable of the commercial assistant Florence Josse during the delivery of my vehicle. He had been on the park for 10 days and this person did not have time to take care of it. My next delivery will no longer be in Pau, nobody to avoid.

Overpriced garage! 378 euros for the change of discs and front pads on a 207. While by phone I am told a quote at 221 euros (After verification this is the average price from the competition, it is therefore 58% more expensive !!! ). Indeed I will have had the real quote I will have fled from the competition. This same person who serves as hostess at the reception and who says to me "you know me I know nothing about it", in addition to being incompetent, this one is unpleasant and as pleasant as a prison door. You make an appointment a week in advance for tires, she calls you the day before to tell you that ultimately it will not be possible, that's how it is and then it's not her problem, and when her colleague offers you another brand (20 euros more expensive), (she knows nothing about it, I would remind you, according to her statements); exclaims "oh well it's going to win you 20 euros" ...... Well, don't worry, I'm going to head for another brand, it's the last time I buy Peugeot. And while waiting to change your car you will no longer see me in your dealership.

Excellent after-sales support at Abcis Pau. Immediate detection of the problem and efficient resolution. Welcome and service at the top!

Take back 100 euros of my vehicle for the purchase of a Peugeot opportunity ..I roll every day with ... it is not serious

We are far from receiving foreign car dealerships. .. Taking into account more than limit.

The lady very nice by cons a guy with dark knit stripes not seen a little madge matcho in my opinion who spoke to him with a small smile by fooling himself with that joke ..My I would have fucked him the papers and the computer on The lady was very patient with him. Thank you to the lady who stayed calm and super nice with us.

Congratulations very good garage and thank you to MR RIoux for his professionalism

Professional welcome with attention to customer expectations and speed in possible vehicle repairs.