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M
3 years ago

We are running away from this supplier, unable to ...

We are running away from this supplier, unable to provide us with bills that cannot be found anywhere, unable to clear incomprehensible bills, unable to provide a transparent service. They lose, with us alone, a dozen contracts between light and gas; let's move to a supplier that offers us clear tariffs, proposed by clear agents.

d
3 years ago

Beautiful experience with this company, you are ve...

Beautiful experience with this company, you are very followed in everything you need, there is a great availability. In addition they think in green that is very important today. A special thanks goes to Ruben who follows me with great professionalism and kindness

A
3 years ago

I found in my contact person (DANIEL) a very compe...

I found in my contact person (DANIEL) a very competent person, complete in the explanations ABSOLUTELY AVAILABLE in helping us to solve different situations with the previous supply management. Very nice
24H and 365 days available, I have DISCUSSED the name of the ABENERGIE REFERENT IN THE WORLD and I sincerely hope that people welcome and understand the project you are carrying out.

F
3 years ago

Hello I have been an Abenergie customer for more t...

Hello I have been an Abenergie customer for more than a year, I am satisfied with the service and their transparency. Effectiveness and professionalism are their strong point. Very satisfied and I recommend it

c
3 years ago

Really bad customer service, they charged me 5 tim...

Really bad customer service, they charged me 5 times the electricity supply, reported in December to today April 2020, still nothing, they dance in the handle as if there was no tomorrow.
Impossible to speak with a representative, they charge your account for the estimated consumption and if they are not reasonable, then for the reimbursement they pull for the longest at most.
I DO NOT RECOMMEND THIS SUPPLIER, THEY TELL YOU THAT THEY WILL SAVE YOU, BUT IT IS NOT TRUE.
CHECK THE BILLS WITH REAL CONSUMPTION.

A
3 years ago

Serious company with excellent staff in the field,...

Serious company with excellent staff in the field, in addition to the excellent prices of the gas / electricity cost, they pay close attention to the sustainability factor of energy.
The possibility of purchasing energy-saving products and eco-sustainable products / gadgets was also greatly appreciated.

E
3 years ago

A pity there is a chance to put zero stars. At the...

A pity there is a chance to put zero stars. At the beginning you have professed the best choice in cost and service. To date, there are proved the opposite. More than two months to do a simple felling and the operator made himself heard when he wanted. We had to cancel the delivery in January and March were still dancing.

Ps. Supply of electricity and gas headed to my roommate and not in my name.

S
3 years ago

An excellent company. Customer service always oper...

An excellent company. Customer service always operational, kind and really solves problems. Activation followed and fast enough of all utilities, as well as competitive rates.
Then a nice thing, they are present on the territory with a lot of office so you always know where to turn!
100% Positive!

c
3 years ago

I met ABenergie thanks to a friend who has been a ...

I met ABenergie thanks to a friend who has been a customer for several years. I was looking for an alternative because I was not satisfied with the service offered by my previous operator. After months I'm satisfied with the serious service, I'm saving compared to the previous supplier and also offer additional services, I happened to contact the customer service only once and the information given by the operator was very clear, as well as invoices which are easy to read. Response times are fast, and they have not left me waiting for a long time, as happens in most call centers.

M
3 years ago

A star because it is not possible to give it zero!...

A star because it is not possible to give it zero!
To avoid! You do not trust absolutely, you do not spare but spend more. Switching to abenergie was a huge mistake. I have paid more and more of what is written in the contract, the reading is always estimated, and when you reimburse what you have billed more, do not calculate the refund of VAT.
Do not trust. I hope that my review can help at least one person, if you are undecided between abenergie and anything else, choose the other!
Another thing, do not even trust their commercials. They told me that the transfer was free, but in a light and gas contract, they charged me two (200 euros in total)
I have removed the automatic charge, they are threatening to detach me light and gas, although I am in compliance with the payments.
Stuff not to believe it. When I asked for explanations by e-mail, they answered one e-mail, and another did not. But now that I've removed the charge, they send me an email a day ...
Unbelievable...

G
3 years ago

I have had the ABenergie company as an electricity...

I have had the ABenergie company as an electricity supplier for many years and now I am also a gas supplier and I would say that I have never had any problems, and customer service is always efficient and friendly.
Recommended.

P
3 years ago

never seen a so indecent light and gas supply comp...

never seen a so indecent light and gas supply company. Exorbitant bills (and above all without the indicated consumption) even on small apartments (I speak for myself and other acquaintances who have joined this company and the first invoices have returned to the old supplier). Turn away. Do not be fooled by their agents who promise only lies.

A
3 years ago

Switched to AB Energie because all the members of ...

Switched to AB Energie because all the members of my family have it and are very satisfied with both the prices and the service. The seller is also very friendly and helpful with any information. Highly recommended!

i
3 years ago

VERY UGLY I HAVE NOT ARRIVED TO MEET THE BULLETINS...

VERY UGLY I HAVE NOT ARRIVED TO MEET THE BULLETINS YOU HAVE MADE EARS FROM THE MERCHANT THEN AFTER A YEAR AND ONE HALF YOU HAVE DELIVERED A CHANGE OF 3MILA AND OVER EURO WITHOUT HAVING TO SEE THE CONSUMPTION AND NOTHING OF ANYTHING FACT PLAN OF RETURN WE HAVE ALWAYS PAID YOU HAVE NOT FOUND THE RISCNTRONTI I HAVE KEPT AND WITHOUT NOTICE I CUT THE GAS TO YOU IN THE MORE COLD DAYS OF THE YEAR NOW I HAVE PAYED ALL THE DEBT AND PAYING THAT I GET MY GAS NOW
I HAVE AN OLD MAN IN THE HOUSE OF 90 YEARS VIRGINATE YOU FURLANI MANRIKA

s
3 years ago

** Company that boasts ecology but the primary obj...

** Company that boasts ecology but the primary objective is to collect money without any hesitation
Personal experience: by contract I chose automatic debit, (covid / lockdawn period) my account, without realizing it, went into the open ..... Unfortunately but logically the charge of 66 was skipped, but from them no communication received on the matter, months later from the story, today on my initiative, I contact them given the arrival of a communication received from a debt collection ....... Maaaa, I remember that the registered letters are also used to this ...... in the day (learned of this news) balance immediately but despite having communicated I find myself after 3 hours without gas and electricity

C
3 years ago

In all honesty, I have been their customer for a f...

In all honesty, I have been their customer for a few years and, both my dedicated contact and customer service, have always been punctual and available when I needed clarification on the bills. Excellent value for money!

A
3 years ago

Sonop recently became a customer of abenergie and ...

Sonop recently became a customer of abenergie and at the moment I consider myself more than satisfied.
Excellent service, transparency and professionalism of the consultant who was able to explain in detail everything without bragging amazing savings as mirrors for larks.
Recommended

m
3 years ago

Awesome.

Awesome.
I have been a customer for 4 years and the consultant has just updated the price.
Punctual invoices and obvious savings