Abdul Latif Jameel Review

Fair treatment of customers. Not the best Toyota service center

A super beautiful show room but the front desk guys lacked the most basic knowledge of most of the cars there as well as that of the company as a whole.

It would have been understandable if they were new but they just weren't.

To crown it all,these front desk guys simply have no idea of the importance of their role to the company at large.

I strongly recommend that the 'HR' department does better by focusing on getting the front desk guys upto speed as they are the image makers of the company.

For the records,I visited this showroom at about 7pm,on the 5th of September 2019...

sometimes the service ( not the car service ) is good, sometimes it's not

Good staff, working environment and supportive sales team.

The site is supposed to go out and work in the northern neighborhoods after the airport

The location is nearby and in a convenient location

magnificence
Motor show
spare parts
Maintenance

Be aware of the entire rental trap that ends with the ownership of the owners of the papers, because there is no customer right

Lots of customers and only few servicers, was waiting long time and no anybody take you, customer like fool, bad service

Toyota dealer in Saudi Arabia and prices are very expensive

Maybe some wonder who give them one star. Yes this branch and during my dealings with him I do not deserve even one star ... My car maintenance for 20000 maintenance comprehensive hand wages. Service oil and filter. Just. Because there is a maintenance filter on the air conditioner to replace it has been deleted by me. Surprised that there is a service bill called service add 20 riyals without my knowledge. By asking the engineer, it turned out that the amount to add water to a water meter was a lubricant. But why did not he tell me that? From my point of view, the amount is 20 riyals. Yes, but with any right I do not know. Upon reference to the query, the other engineer told me that there is a difference between asking for oil and filter parts and the maintenance of the patrol course, of course, all this after the car was removed from maintenance. Secondly, the car introduced them to them, there are no scratches. I was surprised by the presence of scratches. I asked the engineer why he started to mutter as possible from the first possible and possible. Going into the factory with the engineer, I found the laundry workers with dirty towels for all the cars that are maintained instead of dirty and Clean and sink mode is never good. Imagine your new car and suddenly it looks scratches ... The reason is unknown. A company like this why not contract with a laundry car that is fully responsible for any car accident. And my advice to them before receiving any car for maintenance is to wash the car first to clarify whether it scratches by as their engineer said or not.
In the end .. God is generous and yes agent.

The place for the completion of the procedures of closing the car on the second floor and there is no elevator
The numbers given to reviewers a tape lying numbers on one staff tables you supposed to know where this black table and take them with magic number
There is no screen displaying the numbers, the current number, or the time taken for review
Employees have a state of frustration and lack of interest in the customer and very slow and slow to complete the procedures of one customer
Three of the staff share in one printer and each one of them asks the other to give him what is naturally as any one of them did not want to do from his chair to bring the printed
Of course the medium has a role and we are sitting waiting for our turn object came to one of the employees and magic after full-time employee Temtemat Zombie became active suddenly and leaving reviewers theorists to devote himself to end the treatment of the object that fell on us suddenly active and wonderful activity
The employee asks you to get off the basement to pay the fees and charges at the net surprised by what God sent down from the Sultan is not that tell you the employee and without deliver you Sawa pay one document while it is right to take you three documents each particular amount
There is no refrigerator for drinking water

The customer's blood sucks, and the forced customer rides the hard

Unfortunately, there is no less than the highest star in car finance in Saudi Arabia.