Triple A is great. Ive locked my keys in car they were there in 15 min unlocke my doors and im gone. You can track them by phone to see where they are. You cant go wrong with triple A. Ive been a member for 42 years never had a problem with them. Go tripe A.
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I have been a AAA member since I got my license at 16. Now at 25 I switched to my own account from my parents and added my fiancee. She ended up needing a tow while I was out on a ship the day we switched. I had no problem paying the 75 dollar fee for same day new membership service but was very unhappy to hear that AAA would not honor the PLUS plan I payed for knowing I would need the services. AAA told my fiancee that she would have to pay extra because the plus plan (Which I had already payed for) doesn't kick in for seven business days. This is not obvious when signing up for the service. I am aggrivated by the situation and disappointed. I have 2 separate memberships right now just to try and make sure my fiancee can deal with car troubles. This whole time I am stuck on a ship unable to even drive to her and help. I was relying on AAA because they have been with me since I started driving and now I am disappointed and mad. As they say the only true vote you have is where you spend your money. My vote of confidence in AAA is wearing thin. I expected my great experiences to extend to my fiancee but fine print seems to have failed me.
I hope they will redeem themselves and their superior services with great costomer service so I can change this rating. Yes I spent $190+ on my plus plan because I have a motorcycle and plan to keep it. Honor what I pay for!
I went to this office to get an international driver's permit and I am also a member of AAA and the staff were very friendly and professional it was very pleasant and a great experience and I would highly recommend this office to anyone who needs AAA services.
I have been a AAA member for over 30years . I started in CA n continued in VA That in itself tells you what I think of AAA ! Excellence in CS and their products. Travel services are awesome! I also have their car n home owners insurance. And yes roadside services!! You can't go wrong with AAA!!
I poped in there yesterday not sure if they could help me but they did. The man who took my passport pic was knowledgeable and helpful. The two women who helped me were kind and patient. It is a group of quality professionals.
I think I spoke with Maureen on the phone the other day to set up my account. I have no idea how she remembers so much information but she was so efficient, kind and helpful! She made my day. Now today as I ironically need my first tow, Alonzo is the KINDEST MOST HELPFUL GUY TOO! AAA, how did you find these amazing people?! I feel so blessed by them both!