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A1 Salvage Review

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2.8
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j
3 years ago

I bought an engine that they said would be a direc...

I bought an engine that they said would be a direct fit. I saw that it was from a different style truck. They said it would fit just change the intake. I said well they do this all the time. What a load of BS. The mechanic changed so many parts that it was faster to just get the right engine. He returned it. This was all costing me money. He has to put me at the end of the line in order to continue to make money. I understood this but when he got back to my truck, the engine was no good and A-1 said tough SH@@ it has been over 30 days even if we did give you the wrong engine and try to get you to make it work. $1500 gone and started to sue a lawyer said that the chances were 50/50 of recovering anything.

S
3 years ago

Love

J
3 years ago

They are my favorite go to place to get auto parts...

They are my favorite go to place to get auto parts. I am disappointed they did not do like they agreed upon doing when my parts were ready and which woz to call and notify me or the other person to come get the part

P
3 years ago

Around the place no one was else was in the front ...

Around the place no one was else was in the front area said it would be just a minute I waited by 20 minutes and then I asked how much longer would it be and if I could go back in and look at it the young lady said someone had to go with me so I asked how much longer she said I was next 3 people came in behind me and both of them got seen before me so I was there are almost 45 minutes and then get any service this place sucks I wouldn't recommend to nobody or their dog

R
3 years ago

Worst place I've ever been to. Bunch of lazy good ...

Worst place I've ever been to. Bunch of lazy good for nothing staff. Wait all day for a steel rim that I never recieved. 6 employees standing in the office with thumbs up their asses. Don't go here.

J
3 years ago

Crooks that take advantage of old lady's that don'...

Crooks that take advantage of old lady's that don't know any better. U pull it is way cheaper and they will pull it for you as well. if you are going to buy any parts from these people please take someone that knows automotive parts. Don't let these people take advantage of you!!!

R
3 years ago

If you like to sit in the A/C and wait on your par...

If you like to sit in the A/C and wait on your part to be pulled then this is the place for you. Not the best prices but nice A/C room to sit and wait and wait and wait for your part to be pulled. I prefer to pull it myself and don't have time to wait hours for the part!

A
3 years ago

Went to get a rim & tire for my truck as a spare, ...

Went to get a rim & tire for my truck as a spare, they charged us $45+tax & sold us a recapped tire, it's worthless... That's taking advantage, if I didn't need to be on the road for Florida I would have brought it back to them & went some where else. Praying we don't end up with a flat, God knows we can't afford to take any more time away from the drive. Very dissapointed & I don't think I will be buying from them again without paying close attention to what their trying to sell me!

T
3 years ago

If you have time to play phone tag and wait on a p...

If you have time to play phone tag and wait on a part to come in this is by far the cheapest place to go to. They even honored the cheaper wrongly quoted price. Saved me mega bucks! Thanks A-1 for your service!

T
3 years ago

Don't return an item and expect to get your money ...

Don't return an item and expect to get your money back cuz you're screwed. they were rude, prices do change all time time. I will never return to this place again. I would not recommend this business to anyone

K
3 years ago

I came to you like i have over the years. I maybe ...

I came to you like i have over the years. I maybe a woman but don't treat me like dirt or i am not important enough for you to help. I will be taking my business else where. Don't worry I won't darken your door way again.

J
3 years ago

Horrible! Refused to even look for the part I need...

Horrible! Refused to even look for the part I needed! Told me I could drive 3 hours and look at the cars myself to see if I could find the part! I really don't understand why they are in business they obviously don't want to sell anything!

c
4 years ago

Terrible experience. I called for a a particular p...

Terrible experience. I called for a a particular part and color fender. I got told they had plenty of those fenders but wouldnt know the color without physically checking. I said no big deal I'll come check it out. I drove 40 min to get here to wait in their lobby for 20 mins until I just got aggrivated enough to leave. While my wait in the lobby there were 3 people behind the counter doing nothing but talking with eachother. It was apparent none of the three was gonna help so I patiently waited and watched what seemed to be some kind of manager walk in and out 3 different times and just look at me. After that 2 more workers come in from the yard as I think oh finally I can go look, nope the manager comes back out gives them some other task to do and goes back in his office. It was at this point of my 20 minute wait that I decided they did not need my business that bad apparently and left.

b
4 years ago

I called earlier this morning for them to come pic...

I called earlier this morning for them to come pick a car up from me they said it wouldn't be long they would be here now here i am 2 hours latet and haven't heard anything i even called back twice no help im they ripping me off in the first place by only giving $300 but setting here for hours waiting for them to drive 4 miles is ridiculous

J
4 years ago

Awesome place for auto parts when you need them ye...

Awesome place for auto parts when you need them yesterday. Very nice peeps there as well. Dropped a part off, left and they called when it was found and removed. You can also wait there for it. Kudos A-1

G
4 years ago

Went there to get radiator for my truck. Guy told...

Went there to get radiator for my truck. Guy told me one price. I guess he went to lunch while we were pulling it- new guy at counter wanted TWICE AS MUCH. I ordered a brand new radiator for $25 less!

Wasted over two hours there for nothing. Seems like its one of those places where there are too many chiefs and not enough Indians if you know what I mean.

R
4 years ago

Bought a transmission from them a few years back a...

Bought a transmission from them a few years back and a guy, who knew NOTHING about transmissions and I think he was just trying to help make a sale, said if the transmission fluid "tasted" like toast, it was fine. WHO DOES THAT?! In my experience, if the fluid smells burnt or is dark in color, it's bad. I also check the pan when I pull one because it tells a story about its life. I brought it home and pulled the side cover off and noticed it was the WRONG ONE! Took it back and they asked how do I know it's the wrong one. I told them I took the side cover off and they almost didn't take it because they said I had "modified" it. Took them three tries before they got it right and when I installed it, the transmission didn't shift well. Took it back and argued for a while about getting my money back, but instead got a $606 (outrageous for a trans that didn't work well) store credit.

They sometimes pull through with good parts, but the wait times can be aggravating. I'd rather pull the part myself and not get duped by some one who has no experience with vehicles.

A1 Salvage

A1 Salvage

2.8