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F
3 years ago

We recently went through a complete network infras...

We recently went through a complete network infrastructure upgrade with 3T Pro. This included virtualizing our 60+ desktops into Citrix and migrating onsite email from Exchange to O365. In addition we upgrade our infrastructure hardware with all new switches, routers and Wi-Fi AP s. We couldn t be happier with the support and service we were given. -Gina

L
3 years ago

3T Pro did an outstanding job on our network. When...

3T Pro did an outstanding job on our network. When they arrived onsite things we an absolute mess. After they completed all the recommended improvements things have been running.smooth. Highly recommend.

S
4 years ago

In December 2019 we hired 3T Pro to migrating our ...

In December 2019 we hired 3T Pro to migrating our network to the cloud. While we knew we wanted to migrate away from servers being onsite we had no idea how to get that process done. The engineers at 3T Pro were very patient and explained the whole process. I m happy to report that we ve been migrated to all cloud based services and couldn t be happier. We would gladly recommend them to anyone who asks.

C
4 years ago

Your typical google search or buy something new co...

Your typical google search or buy something new company. Have no experience in IT. Have lots of experience in sales and make believe. Our law firm spent $100,000 in hardware only to find new upgrades not compatible with software. They really burned us. And left us with new hardware we can barely use. 3t was started as a video production company. After google search was created, everyone s an IT person. Lots of reviews here with fake pictures. Trust us. Stay away from this company.

j
4 years ago

I've known the owners of this IT company for more ...

I've known the owners of this IT company for more than 26 years. I've used their services for many of those years. They are hardworking, patient, knowledgeable and reliable.

I have recommended them countless times to satisfied customers. I will continue to do so.

Keep up the good work 3t!

D
4 years ago

Would not recommend. Shady business. Shady people ...

Would not recommend. Shady business. Shady people coming onsite. Said they knew office 365, Microsoft SQL and installing systems. They were on the phone with someone the entire time onsite. Could never answer any questions related to my systems or network. The salesman said they all have certifications but after speaking with each consultant they barely have any experience. Were using my money and time to train their own employees. Do not recommend.

R
4 years ago

Did not have a good experience with this company. ...

Did not have a good experience with this company. I was overcharged for sloppy work, and nickle and dimed. Do not use this company for IT installations. Company does not seem to communicate internally.

Attached are pictures of the installation job which is a bunch of equipment stacked on a rack and strapped down done by their installer. I tried to complain to my initial contact, but they never responded. I tried to complain to the billing department and no resolution. Told the installer I didn't like it.

Initially the consultant came out to my office saw that I did not have anything on the wall in my office to mount the equipment to and discussed moving it down lower to be accessible and mounting it to the wall. I received the estimate and I was happy.

FYI, I don't know anything about IT, I don't know what a "rack" is and this is my first business venture by myself. I just know I started a new business and I need a firewall for my office, so I hired 3T Pro to tell me what I needed and to install it.

Installer comes by and notices I don't have a rack to mount it on, runs back to get a rack, and installs the gear. I timed him and I was charged for the trip to pick up the rack even though the consultant knew I did not have one. Installer installs it up high out of reach even with a bar stool and a small rack and straps it down. On top of this I was charged for cables even though I had these in my office ready for the installer and I offered it to them.

I tried to complain to the installer, but he said that was the only rack they had and "it would be fine, it's strapped down". I complained about the sub-par work, but they refuse to fix it. I noted about the trip and the lack of communication on their part and they will not fix the bill.

I really needed a good IT company to do small work periodically, but if this is the work they stand by, I will not use them again. How can you stack IT equipment as a IT installer and strap it down and think your being professional

L
4 years ago

We just completed our new office setup and hired 3...

We just completed our new office setup and hired 3T Pro to setup all our technology. We purchased all new workstations and everything worked perfectly. They did a fantastic job and we could not be happier with the results.

About 3T Pro

3T Pro is a leading IT service provider that offers hourly or managed IT services, cloud solutions, project management, business continuity, and 24/7 computer support to businesses in Dallas, Ft. Worth, Plano, Allen and surrounding areas. With over 25 years of experience in the industry and a team of highly skilled professionals who are dedicated to providing top-notch services to their clients.

At 3T Pro we understand that every business has unique needs when it comes to technology. That's why we offer customized solutions tailored specifically for each client's requirements. Whether you need help with network security or data backup and recovery services or want to migrate your business applications to the cloud - our team of experts can help you achieve your goals.

Our hourly IT services are designed for businesses that require occasional technical assistance but don't want the expense of hiring a full-time IT staff member. We provide on-demand support for issues such as software installation and configuration, virus removals, hardware upgrades or replacements.

For businesses that require more comprehensive support we offer managed IT services which include proactive monitoring of your systems around the clock ensuring maximum uptime while minimizing downtime due to technical issues. Our team will work with you closely to identify potential problems before they occur so that they can be resolved quickly without causing any disruption in your operations.

We also provide cloud solutions which allow businesses to access their data from anywhere at any time securely. Our cloud-based solutions include email hosting, file sharing & collaboration tools as well as virtual desktop infrastructure (VDI) which enables remote workers access company resources from anywhere using any device.

In addition to our core offerings mentioned above we also provide project management services where our experienced project managers will work with you closely throughout the entire lifecycle of your project ensuring timely delivery within budget constraints while maintaining quality standards.

Business continuity is another area where we excel at 3T Pro - We understand how important it is for businesses today not only have backups but also have disaster recovery plans in place so they can continue operating even during unforeseen events such as natural disasters or cyber-attacks.

Finally - Our 24/7 computer support ensures that no matter what time it is if there's an issue with your systems someone from our team will be available immediately ready assist you remotely or onsite if necessary.

In conclusion - If you're looking for reliable and affordable IT Services provider in Dallas-Ft.Worth area then look no further than 3T Pro! Call us today at (972)509-0585!