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What reviewers say about 3 Nines Technologies

Generated with AI from 6 reviews on Trustburn · updated 36 days ago

Customers are divided in their feedback. Several reviewers praise the team as skilled, responsive, and trustworthy, highlighting proactive cybersecurity and reliable support across multiple jobs, while a smaller number of reviewers report serious issues including a ransomware response delay and a complaint about deleted files and poor staff training.
What does 3 Nines Technologies do?

3 Nines Technologies provides IT related services. Based on the reviews on file, this includes managed IT support, installation of IT/phone/camera/audio/video systems, cybersecurity monitoring, and on-site, drop-off, and telephone support for businesses.

What are the most common complaints about 3 Nines Technologies?

The most common complaints involve serious service failures: one reviewer described a ransomware incident where 3 Nines would not escalate the ticket to the same day, and another reported that the company deleted everything from their computers and then expected to be paid, describing the staff as poorly trained.

AI-generated from reviews on this page. Verify anything important with the company directly.

Janice Porter
Reviews 1

Trust Completely I've used 3 Nines at my last job and my current job. It's so hard nowadays to find an IT company that won't leave you in the lurch when you need them most. 3 Nines has different levels of support to fit any company need...drop off service, on-site service, and of course telephone support. I've used them all and been more than satisfied with service quality and response time. They aren't cheapest in town, but I do believe they are the best.

Zane Baize
Reviews 1

A wonderful investment for your business. In today s world, you want the best IT team you can get. They definitely deliver, above and beyond. Taking a proactive approach to Cyber Security by investing in State-of-the-art Software to proactively monitor everything aspect of your critical Infrastructure all the way down to notebooks and laptops. With 3Nines, you can t go wrong.

Hefner.Energy Robert Hefner
Reviews 1

I found ransomware had been installed on my work machine this morning, which encrypted my entire C drive. I pay for 3Nines to "manage" (monitor) my computer, so I called into their tech support line to get help. The earliest they would get to my ticket was the following day. It seems we have a differing opinion of how business should be conducted. If a client of mine had an emergency such as ransomware, I would move that ticket up to the front of the line... not defect it as some ordinary ticket to the bottom of the queue. While 3Nines has been good to me in the past, I no longer feel I am able to rely upon them for IT support.

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About 3 Nines Technologies

3NINES Technologies provides IT related services.

Address
3031 northwest 149th street