1800gotjunk Reviews

Packing up a close friend's belongings after their passing is not easy. So much to face and so many decisions to make on their behalf. You learn a lot by a person's belongings. Eventually I needed the type of help 1800Gotjunk could offer. It was so convenient to book them (low stress moment number one). When they arrived and told me about their recycling and donating policy I was so relieved. I felt confident that my friend's stuff would be treated with respect and so would our planet. The team was professional, compassionate and caring. I thank you so much for your kind and very affordable service. I'd recommend it without question.

They are great, friendly and efficient! What else do you need for junk removal! Boom

Fantastic 5 star service as always. Responsive, friendly and cost effective.

Shane and his crew were very pleasant and efficient! They also arrived promptly and were very responsive and communicative throughout the day.
I would definitely call them again in the future!

What efficient, skilled and cheerful men who not only got the job done without a hitch but they did so with a joke and a smile too. They didn't waste time, they moved our bulky office equipment and boxes through our narrow doorways without trouble or damage.
We will most definitely be using your company again for any future needs.
Highly recommend your team to any who need your services.

Best company ever!

As the commercial says, Just point and it disappears

Happy with the service.

Used Got-Junk for the first time yesterday and they were amazing. Called me in the morning to ask if they could come early (which worked great for me). And the two gentlemen who removed my junk were super friendly and professional. Will definitely use their services again.

Extremely poor service. Phoned to get stuff picked up from my garage. They told me they will come, do an estimate, pickup on the spot what they can (only not sure about an organ). Booked 2 hr window for junk pickup. Waited 1 hr, phoned to confirm they will show up and perform pickup. After 2.5hrs wait and no one showing up, phoned again - an arrogant guy now apologizes with zero apology meant and rude tone, telling me they made a mistake because they are still training some new staff, and they did not book me in at all. Wasted a whole afternoon while in the middle of a major move. No compassion from staff. This company doesn t know how to train support staff, and hires incompetent arrogants (hint: listen to customers complaint before interrupting and giving lessons). Using Just Junk got way better service, email confirmation and friendly phone staff - and on top of that, better value..

I was extremely happy with the service provided to me. The guys went above and beyond to make the situation pleasant and to work around our limitations. I have very rarely been as happy about a service as I was with 1 800 Got Junk. There is zero doubt that I will permanently go to them for all my future junk removal needs.

Great service. Fair pricing and kind and courteous employees

I had a very good experience with Darryl who went above and beyond to ensure that my junk removal needs were met on a very short timeline and even surpassed expectations. I was heading out of town and he ensured that the junk was removed without me being on site and agreed to an alternative form of payment.

My husband and I used this company last Tuesday and Daniel & Andy we re very nice to deal with. They were both friendly and professional. Definitely going to use this company again.

Guys did a wonderful job removing our sofa bed, fast and professional approach. Would definitely recommend!

Fantastic service! The guys did more in 20 minutes and 1 trip than I could have completed over months and with a dozen trips. Will use again!

Easy to book, efficient pickup, amazing staff who went above and beyond. Couldn t be happier with my experience and you re crazy not to book with them!

It is SO nice to have my old broken couch out of my apartment. The guys came fast, super friendly, professional and did the job in a jiffy! In one day I both bought a couch and got rid of one. That's how it's done! Thanks Got Junk Guys!!

The garbage compactor broke at the residential condo for which I'm the strata council member for and the repair tech informed us that it would take 7 days to get the parts ordered. 1-800-GOT-JUNK was able to make themselves available immediately understanding the urgency of the situation with the garbage room. They came within an HR of notice and was able to clear out the mountain of garbage that accumulated on the floor. Top notch service and would definitely use them again in the future for any emergency garbage removal service.

I used 1-800 Got Junk for the 1st time to remove a freezer. I was extremely impressed with the service and friendly staff. The two movers arrived on time and were very nice and professional. The process to book the service was quick and easy. I would definitely recommend this company and would use them again without question.

Fast and efficient service. No problems, and extremely hassle free. Will use again the next time!

Friendly, organized, flexible people. Quick, efficiant, clean service.

This guys are the best I used them 2 years ago and again today. Reasonable rates. I know there maybe slightly cheaper options out there but both times the guys that come are just so personable, helpful, smiling and give you the best rate possible. I got an email confirming the day before asking how much stuff and then a call the day of. You can t honestly ask for better service. Can tell the employees are happy which means it s a good company. Thank you for your 5 star service!!!!

Amazing service! Fast, efficient, and super friendly. Great customer service! Would highly recommend!

We requested a truck to get rid of SO many things during a move in/ move out at end of February this year (items from an outgoing tenant and items from an incoming tenant needed to be removed). Steve and Kieran were incredibly professional and kind during the entire experience and worked quickly and efficiently. They moved around several pets making sure not to disturb them. During the shuffle they helped us do a head count of the cats (all were accounted for).

Highly recommend this service! It really helped during what was a very busy and often stressful time.

Tell you one price in the phone and guarantee it... then when they show up and do the work try and charge almost double... told them to unload it all and get off my property. Go with a smaller company not these liars.

Was in Vancouver for a couple of days and called Got-Junk to help a friend to help her clean up of her apartment and was really impressed with the 2 men that did the junk removal. They were super friendly and professional. Will definitely use them again.

I just had. James and Lucson remove my very heavy large couch- With Big Smiles all around. They made it very easy. I made the appointment on the same day, so I was very happy they could make it - they even called to ask if it was alright if they arrived earlier! Thank you. Dee

Absolutely fantastic service. The first time they came, they gave a reasonable quote and then suggested I try to sell a few things on Craigslist. Several items sold quickly, earning me good money, and the rest they picked up at a later date. When doing that, Daniel and Andy were exceptionally courteous and conscientious. They packed the truck so well that although it really was full they charged me for less! I have no reservations in warmly recommending I've Got Junk to anyone who needs to get rid of old stuff, whatever it is. I cannot recall seeing better service in my 15 years in Vancouver.

Awesome!

On time, professional and quick. The bill was even cheaper than quoted on the phone!. Highly recommend.

The moving team was on time, fast and very nice! 10/10

The service is expensive, which you don t really find out until they re in your home quoting your amount. I wish they d put their base amounts on their webpage. But the service I received was great. They were quick and clean and professional. And booking was incredibly easy.

Have used this service a couple of times over the last few year and will continue to use them. They arrive on time, act professional, and execute the removal in a quick and efficient manner. The team of guys I had were awesome!

What an amazing service. Impeccable communication, careful and effective job, fast and to the point without feeling rushed. Would definitely call them again!

Hi. I just wanted to say the boys in blue..didn t leave me blue. They are punctual, happy-go-lucky, but very professional. The rates are reasonable and transparent and they even cut me a break on a couple of boxes I had outside of my shed. Peace guys and Thank You!!

Very professional and gave us a great rate. We will definitely be using this service again

These guys are as awesome as their advertisements say!! You really can just point and they make it disappear :) Nice guys, polite, easy to schedule and willing to take anything away that you need to have removed. Special thanks to Preston and Simon!

Fast efficient service with clear explanation of removal process.
Professional and courteous attitude from driver.
A definite recommendation to use GOT-JUNK.
5 stars! 2 thumbs up!

They were super quick and efficient at removing broken washing machine and dryer. Felt safe and comfortable having them in my apartment, all wearing masks and keeping our distance.

Paid $190 plus tip to get a large, unwieldy couch, that has haunted us every time we need to move it, out of our lives. The team was courteous and considerate of our home and we are very satisfied with the service and the level of communication ahead of time regarding our booking.

I can highly recommend your company to everyone and do so. The customer service I experienced today from the two gentlemen that arrived to remove a large couch could not have been better. I have used this company many times over the years and have never been disappointed. I had sent out email requests for cost estimates the day before to several companies for the sake of curiosity and as a result of the various responses that I received immediately booked online with my "go to" trusted 1-800-GOT JUNK. This company has never disappointed and has the greatest helpful employees! The two gentlemen that assisted me today with the task that was urgent should be acknowledged for their excellence!
Marilyn McRae

Punctual and v courteous.
Careful removal of items
all done in a professional way
Excellent service overall

Friendly guys. Great service. Would use again soon.

I am so happy that you were able to take everything as opposed to your competitor that left me hanging at the last minute! I also appreciate you delivering the second truck personally. I really had not expected the severity of the mess, but you came through.

I will definitely be using Got Junk for future works!
Thanks Darryl!!

Quick, efficient and the staff was very nice highly recommend using them for clearing lots of accumulated junk

As always the team is so respectful, courteous and prompt. The pricing is estimated upfront and their system for removal from my building is so quick and efficient! This is at least my 6th time using 1-800-got-junk and I m left feeling happier and lighter every time!

Amazing service, the guys were very nice and fast! 10/10 would recommend

The two gentlemen arrived quickly. They were efficient and in good humour, pleasant, and quick. Surprisingly, or perhaps not, they were very aware of quirky requirements of a 23 floor apt building. The job was well done and I felt well taken care of. Thanks Guys!