Extremely poor service. Phoned to get stuff picked...

Extremely poor service. Phoned to get stuff picked up from my garage. They told me they will come, do an estimate, pickup on the spot what they can (only not sure about an organ). Booked 2 hr window for junk pickup. Waited 1 hr, phoned to confirm they will show up and perform pickup. After 2.5hrs wait and no one showing up, phoned again - an arrogant guy now apologizes with zero apology meant and rude tone, telling me they made a mistake because they are still training some new staff, and they did not book me in at all. Wasted a whole afternoon while in the middle of a major move. No compassion from staff. This company doesn t know how to train support staff, and hires incompetent arrogants (hint: listen to customers complaint before interrupting and giving lessons). Using Just Junk got way better service, email confirmation and friendly phone staff - and on top of that, better value..