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H
3 years ago

After waiting on hold for over 15 minutes, twice, ...

After waiting on hold for over 15 minutes, twice, I was finally able to make an initial appointment, which I was told would be completed over the phone. They never called me at my scheduled time, for me to then receive a text message saying I missed my appointment. I tried calling just to wait on hold for 20 minutes to then be hung up on. Truly awful medical center.

R
4 years ago

I ve been calling them for 3 weeks straight at dif...

I ve been calling them for 3 weeks straight at different times and no one has answered the phone. I also left voice messages and nobody have yet to return my calls ! Very unprofessional and definitely would not recommend if pregnant.. can t even schedule your appointments on time!

G
4 years ago

Primary care never picks up their phone !They used...

Primary care never picks up their phone !They used to be good about picking up if you called at 8 AM as of recently no one answers the phone. I would not recommend that you come here and waste your time.

K
4 years ago

Their primary care office NEVER answers their phon...

Their primary care office NEVER answers their phone. It s always a hassle to get someone on the phone. I had an prenatal appointment and tried to call and tell them I was running late due to traffic, no one answered. I travel from Delaware county. I got there 10 minutes late and they told me the midwife left! I was under the impression that there was a 15 minute grace period. I think this office is very unprofessional and I wouldn t recommend especially if you re pregnant.

About 11th Street Family Health Services

11th Street Family Health Services is a healthcare provider that offers person-centered, integrated, and comprehensive health services to individuals and families across their lifespan. The company is committed to providing high-quality healthcare services that are accessible, affordable, and culturally sensitive.

The company's mission is to improve the health and well-being of the communities it serves by providing comprehensive primary care services. 11th Street Family Health Services believes in treating the whole person rather than just their symptoms. They provide a range of services including medical care, dental care, behavioral health services, pharmacy services, and more.

One of the unique features of 11th Street Family Health Services is its focus on community-based healthcare. The company has several locations throughout Philadelphia that are strategically located in underserved areas. This allows them to reach out to people who may not have access to quality healthcare otherwise.

The staff at 11th Street Family Health Services consists of highly trained professionals who are dedicated to providing compassionate care. They work together as a team to ensure that patients receive the best possible care. The company also has an electronic medical record system that allows for seamless communication between providers.

In addition to its primary care services, 11th Street Family Health Services also offers specialty care services such as cardiology, endocrinology, gastroenterology, neurology, pulmonology and more through partnerships with other providers in the area.

The company's commitment to quality has been recognized by several organizations including NCQA (National Committee for Quality Assurance) which awarded them Level III Patient-Centered Medical Home recognition -the highest level possible- which means they meet rigorous standards for patient-centered coordinated care management processes.

Overall if you're looking for high-quality healthcare from a provider who truly cares about your well-being then look no further than 11th Street Family Health Services!

11th Street Family Health Services

11th Street Family Health Services

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