Donna Dover

Review of Mac Haik Dodge Chrysler Jeep R...

The buying experience went very smoothly we were v...

The buying experience went very smoothly we were very excited to purchase our brand new truck. Patrick is awesome! However, for the last couple of months we have had to travel back and forth for issues for the same problem that each time is clearly not taken care of in the service department. Each time we bring it in they say that is should be fixed and never is and I believe it is just to shut me up. It is a 40 minute drive for us and fuel costs on top of that are not any better. Today my husband had an appointment at 8:30 a.m. and is just now leaving the shop at 3:00 p.m. because they forgot he was even there! Might I mention, without our truck because they still haven't looked at it! If you make appointments, you should really put those customers first! Worst customer service thus far.