Went here for biometric. The queue and token syste...

Went here for biometric. The queue and token system is completely messed up. Guards first make you sign a register which basically defines your token number in a queue. However, while calling people they don't clearly mention the token number upto which the line has reached. Secondly they keep sqeezing in people in between those who have an early train or flight or those with kids etc. Also no proper waiting area for queued up people you basically have to wait outside the embassy in our case in mid summer heat. Inside the embassy only one counter was doing biometric. overall token numbers were upto 110 so even if the website says 2pm to 4pm timing but in reality the queue may have gone way beyond 7pm or maybe more or maybe the people with later tokens were asked to go back.

This is very mismanaged given the number of people who may be coming every day and usually who travel from all over the country to delhi for this. Either an online appointment format or more counters or a better managed queue system with slightly better waiting facility is a definite need.

Biometric itself is a 5 minute process.