Bad. Last November I deactivated the service after...

Bad. Last November I deactivated the service after years: obviously in addition to the legitimate warning, they pull out as soon as they receive the warning, but they round up when it comes to calculating how much is still due. At the end of January they charge the bill as usual, I call in February because the accounts don't come back to me, we have to wait for bi-monthly billing. In March it turns out that they owe me money, in May I forward a reminder ... In short, I'm still waiting and I'll talk to those who protect consumer rights. I am convinced that if I owed myself more than 40, they would not have waited 10 months. And a doubt arises: how many are losing, inflating their pockets?