We stayed here 9/21-9/23. I was a bit hesitant abo...

We stayed here 9/21-9/23. I was a bit hesitant about this place when we were awoken by a pounding sound next door on Sunday. Granted, it was almost noon, so I guess it s normal that they re constructing (putting in new carpets) but I really would ve appreciated a heads-up.

The five stars goes to the guest services and manager Alrie who helped me avoid an embarrassing episode of not being able to board my flight. When I had only few minutes to spare, Alrie and another nice gentlemen stepped outside the hotel into the taxi waiting area, so that I could swoop up my passport and dash back to the airport. It was 7:40, and my gate closes at 7:55.

The guest services lady had kept me informed when my passport was recovered, and under my persistence told me Alrie would come wait outside. Thanks to this wonderful service team, I was able to make my flight. (Otherwise I would ve had to waitlist on the next flight which was delayed for 4 hours, or spend the night in the airport and pay a fortune the next day to fly back.) Thank you all! Would definitely recommend and feel safe staying here again!

Oh and bonus, the beds are super comfortable. I slept like a baby both nights.