Celestial Spring

Review of Medford multicare center

Caring staff does not make up for the medical negl...

Caring staff does not make up for the medical negligence and isolation that patients that this facility face. Contacting patients is incredibly difficult because there are no personal phones in the facility and cell phone service is too poor to give patients any reason to have their own devices. Recently, my dad, who has advanced kidney disease and requires dialysis multiple times a week to avoid heart failure or worse, was not given this treatment for nine days. Whether he was forgotten due to his recent diagnosis of covid-19 or run-of-the mill negligence, we are unclear. This facility is actively revealing everything wrong with America s supposed healthcare system and the ageist biases that prevent us from caring for those whom we should be showing the utmost respect: our elders.

To whomever in marketing decides to answer this, perhaps you can suggest to the powers that be that some of their business dollars be invested in providing a supportive environment that empowers physicians and staff to keep better track of the precious lives in their hands.