Ham S

Review of TLScontact / UK Visas & Immigr...

DO NOT GO THERE, TOOK US 8 HOURS

DO NOT GO THERE, TOOK US 8 HOURS

We just had our visa done yesterday and it took us 8 hours. They claimed that 6 (out of 7) of their biometric scanning machines decided to crash all at the same time except for 1 machine is left which is left operating.

We understand the technical difficulty, however it is not an excuse for RUDE STAFF and POOR SERVICE. Furthermore, we have not been notified earlier at all, and found this out after we arrived at the place after a 2.5 hour train ride from Sheffield (and had to buy a new return ticket which costed more a 100 GBP).

We were very disappointed and will never go back there again.