I ordered food at 6 and they said it would be an h...

I ordered food at 6 and they said it would be an hour. Well after an hour and a half goes by I called to see if my order was going be much longer. After 2 HOURS WENT BY OF BEING HUNG UP ON I finally got to talk to manager. The manager gave me my food for free and said it would be out in about 30 minutes but what hes failing to realize is something should happen to the person who kept hanging up on me. What kind of manager can't run their business right? A manager that apparently doesn't need to be one. I will be calling corporate office tomorrow because this is absolutely unacceptable.