Emily Liu

Review of Eastide Maternal Fetal Medicin...

Nurse swapped my 12 weeks genetic testing and TN t...

Nurse swapped my 12 weeks genetic testing and TN testing blood samples in wrong boxes by mistake and called me sounded like no apology and required me to come in again rudely. I came in again , a different nurse draw my blood sample did not poke in my vein for the frist approach, it hurt and I ouches. Without apologizing he said to others loudly blaming me that because she moved in a rude way. It wasn t the same nurse but he kept saying to me, you know, it s not out fault, the carrier made it all wrong.I got concerned and called the next day concerning my blood information getting exposed if the carrier made a mistake and asked to track the packages, then was told it was actually not the carrier but the nurse swapped the samples. I expressed my concern on the back and forth inconsistency in information passed to me , then I was told the nurse making mistake part was only a guess..... It s not the end , the 2nd time after my blood was drawn I tried to log into the testing lab s website to view my result flowing instruction only to find out that my last name and first name was misplaced on the package (I sincerely hope not by the same nurse that swapped my blood sample first Time) I had to call the testing lab technician department to find it out. Overall it was a really really bad experience and because of it, I m switching to other places to do my labs and tests. Never want to go there again. Eastside s nurse manager called me one day after my 2nd blood draw apologized but follow up actions. One nurse (not the ones who draw my blood) gave me her direct line) in end steps.(thank god some one seemed to care). Extremely disappointed. Be careful if you go , might want to double check their nurse s admin work to get a smooth testing experience.