My girlfriend signed up for a program through this...

My girlfriend signed up for a program through this school and when she realized she needed to take a different program they refused to refund or transfer the credit to the new program. They were extremely rude on the phone and one gentleman said that they had not received her emails immediately before a woman acknowledged they had. They still refused to refund because the email was sent 6 days after signing up instead of 5. Day 5 was on a weekend so she didn t think it would be a big deal to send it the following Monday. I d say this establishment is about as straightforward as the insurance reps who call my phone from random numbers at all hours of the day.