Kyle Barnes

Review of Zing Property Management

As a landlord myself having also worked in industr...

As a landlord myself having also worked in industries directly related to service I tend to understand both sides of the spectrum; The one providing excellent service and the one who expects great service. I also know that feedback is important. So, here it is. When my mom contacted me regarding a house she's renting in The Woodlands, Texas managed by ZING property every step she described from contacting ZING, getting the keys, mail and moving in have been extremely terrible. Looking past all that we come to today where in Houston it's 90 plus degrees outside. She's on day 5 without an air conditioner and virtually no resolution in site. Now, I would expect a company with a 5 star rating on Facebook to handle these type of issues in a timely manner but, in fact, we found out this isn't the first time it's been recommended the unit be replaced and 2 prior tenants have left due to property management/landlord issues. In the business I'm in I call this failure and poor management by both the company and the landlord. I hope my feedback is taken seriously. It doesn't sit well with me that my mother has been living in unbearable living conditions.