Ryan R.

Review of Volkswagen of Springfield

My wife and I were very pleased with our recent pu...

My wife and I were very pleased with our recent purchase from Sheehy Volkswagen of Springfield. I inquired by email about a vehicle and received a prompt response from Curtis Shannon Jr. a sales rep. We arrived the next morning and asked for Curtis specifically. He was available and ready to to help. The vehicle we wanted to see had been sold earlier that morning. Kind of a bummer, but undeterred we continued to look at a few more vehicles. Mind you we were in search of a used Ford F-150. Curtis took us right out and began showing us the rest of their used truck inventory. We saw one we liked and decided to test drive. Curtis told us to take our time make sure we ran the truck through it's paces and even grab lunch.

We traded two vehicles in, as we we had too many cars and it was time to thin the heard. Trade in value on them was reasonable and we continued with the process. Curtis worked with us on the price and we did the let's buy a car dance as you would expect with any dealership. Numbers are thrown out and the back and forth commences. It's part of the game.

However what we didn't expect was the professional attitude and overall pleasantness of Curtis's demeanor. No request was too unreasonable. He never once skoffed or gave us the impression that we were waisting his or the dealerships time.

The dance was short and we agreed on a price. We payed cash so no issues with dealing with the financing office as we all know this would have probably caused a little more heartache!

We signed the contract and the rest of the paperwork was a breeze. The whole process took about four hours, mostly because it was Veteran's day and the dealership was very busy! No worries for us and we expected this.

After our purchase I noticed a few small things I had questions with and Curtis was on them getting it squared away as fast as he could. I can't tell you how easy Curtis made our entire experience. He has stayed in contact since our purchase making sure everything was going smoothly and keeping us updated to date on the tags and other matters.

I can't thank Curtis Shannon Jr. enough for his professionalism and work ethic. If you want to buy a car at Sheehy Volkswagen ask for him by name!

Sincerely,

Ryan R.
Stafford, Va